1 2 on 6/19/2014

I have to be honest in this rating, if there was a zero that would be my rating. Took my car (1971 corvette) to have looked at and diagnosed. They found the problem but did not fix it properly. The mechanic there cut my plug wire way short which I can not figure out why and didnt even crimp it properly. My 10 year old could have done a better job and thats no joke. This fix lasted about 3 hours until the boot they put on the plug wire melted off and shorted out on the way to the beach. I ended up fixing it myself for 20 bucks. I may as well have flushed the money I paid them down the toilet. Sorry guys you will not be getting any of my business again, this is not the first time you have screwed up on my vehicles but it will be the last.

A LU on 11/17/2016

They helped me in a bind. Worked with me and my concerns. Explained everything patiently and didn't take of advantage of someone who has very little car knowledge. Friendly and affordable. I really appreciated my experience here and will be bringing my car back for more work. Thank you to everyone!

A Sal on 6/6/2022

Children put diesel in a gas engine vehicle Friday night. Made an online appointment for Monday morning. Adam called early Monday morning and was able to get the vehicle in the same day. Full repair completed in one day. Communication was excellent and the pricing reasonable. Highly recommend for your auto repair needs.

a1vw2nv on 10/4/2019

Very helpful, informative and pleasant!

a1vw2nv on 11/23/2019

Couldn't be happier with the repairs done to my van. Marlene was a treat to work with. She and the other office gals were friendly, knowledgeable and courteous. I gave it some time before coming here to write this, as I wanted to see how the bodywork repairs are holding up after 6 weeks. Again, I couldn't be happier! From the expert repairs, to the exact color match, they know their stuff. I will be recommending Ron's to others when asked.

a1vw2nv on 11/23/2019

Couldn't be happier with the repairs done to my van. Marlene was a treat to work with. She and the other office gals were friendly, knowledgeable and courteous. I gave it some time before coming here to write this, as I wanted to see how the bodywork repairs are holding up after 6 weeks. Again, I couldn't be happier! From the expert repairs, to the exact color match, they know their stuff. I will be recommending Ron's to others when asked.

a1vw2nv on 11/23/2019

Couldn't be happier with the repairs done to my van. Marlene was a treat to work with. She and the other office gals were friendly, knowledgeable and courteous. I gave it some time before coming here to write this, as I wanted to see how the bodywork repairs are holding up after 6 weeks. Again, I couldn't be happier! From the expert repairs, to the exact color match, they know their stuff. I will be recommending Ron's to others when asked.

Aaron Chapman on 4/18/2016

Problem fixed! When I went to a dealership, a local Portland OR Chevy dealership, they said that it pulled the PO300 code as well as a few others for some sensors, which I had replaced. O2 sensor and something else. They even told me that it's probably not going to fix the problem but that they needed to be changed anyways. So I pay them $260 and am on my way. 10 miles down the road as soon as I reach highway speeds, guess what, its immediately starts doing the same thing. I'm starting to get perturbed now so I call them to schedule a time to bring it back in which wouldn't be for about 5 days so I decided to take my business elsewhere. I called Rons Automotive in Vancouver Washington, after looking up Yelp and Google reviews, and a very nice man answered the phone. He said that we will diagnose the problem, not just hook it to a computer, and charge me $120 give or take a few dollars. The next business day I bring it to them at 8 am. The tech rode with me and viola the problem happens again. He assured me he could take care of it. Around 11:45 that same morning they called me back and said it was fixed for no additional charge. That alone has earned my business. Come to find out, the timing was off 18 degrees the whole time. I'm happy now! :) One more thing, to the guy on here that is so furious about a company not taking a check...get over it. A multitude of business' policy is not to take a check, whether or not it's a personal, business, or cashiers check. It's not 1980 anymore.

Abigail on 2/18/2022

They were good at communicating about expected time frames for the assessment and repair of my vehicle. I felt the price was fair and that the were respectful in explaining everything in a way I could understand as someone with limited mechanical knowledge.

Abigail on 2/18/2022

They were good at communicating about expected time frames for the assessment and repair of my vehicle. I felt the price was fair and that the were respectful in explaining everything in a way I could understand as someone with limited mechanical knowledge.

Adam Fine on 2/25/2019

Had work done on my Chrysler 200 and they did a great job. Good staff knowledgeable and decent pricing.

Adam Phillipe on 1/11/2019

So here's a bit of a unique review as Ron's didn't actually repair my vehicle. It was found to be a total-loss before repairs could take place. Instead I want to leave a review for how responsive, and understanding their staff were in how I was treated. From the get-go, they were so kind and compassionate following my accident when I arranged to have the car towed to their facility. They responded to every email with questions I sent within minutes of me sending them. They were always proactive in keeping me up-to-date on what the insurance company from the other party was up to in regards to my vehicle. In general I was just blown away with how attentive they were to my concerns. Even though my car ultimately won't be repaired because of the damage, I would definitely use them in the future if I had repair needs based off their professionalism and amazing responsiveness.

Adam Walker on 10/23/2023

I have been pleased before in the past with the quality of the repairs themselves, however, their service is always poor, other than Ray. Their diagnostic seems like it is literally plugging it into one of those code readers and regurgitating back information I could have gotten myself without even popping the hood of the car. Then they come in with sweeping generalizations on what they think it is, with an estimate so high you are thinking at that rate my car is totaled. They do not honor the RepairPal estimates though it says they are a participating location. They have tried to get me to replace things I literally replaced before taking my car to the shop. They try to make the cost of the diagnostic cost enough to make you want to do the repair, then last minute the quote you already found high gets a little higher for some unknown reason. We took our 2013 Kia Optima into the shop for a timing chain replacement and front brakes and rotors and the estimated $5000-$6500 when on RepairPal it had the timing chain from $1455-$1717, and Brakes $397 from the dealerships estimate. They said the job would take 11 hours, about an hour longer than it should take to replace an engine and still you would need to calculate the labor at over $400-$500 and hour to make the estimated even close. Never going back.

AJ Shiva on 6/19/2020

I have brought in my 2015 GMC Yukon because it was leaking coolant. Upon inspection of the lines Ron’s automotive told me it’s a bad head gasket and it would cost $5000 to fix. I had my doubts about this diagnosis so I took my suv to a different shop for second opinion. Within 15 minutes he the mechanic found the leak in the reservoe and told me that will be around $150 dollar fix. I have no words to describe my frustration and anger. Ron’s automotive would rip apart perfectly good engine and charge me $5000 for this fix. Please for your own good DO NOT USE Ron’s Automative on 164th. They have incompetent mechanics and bad service!!!

AJ Shiva on 6/19/2020

I have brought in my 2015 GMC Yukon because it was leaking coolant. Upon inspection of the lines Ron’s automotive told me it’s a bad head gasket and it would cost $5000 to fix. I had my doubts about this diagnosis so I took my suv to a different shop for second opinion. Within 15 minutes he the mechanic found the leak in the reservoe and told me that will be around $150 dollar fix. I have no words to describe my frustration and anger. Ron’s automotive would rip apart perfectly good engine and charge me $5000 for this fix. Please for your own good DO NOT USE Ron’s Automative on 164th. They have incompetent mechanics and bad service!!!

AJ Shiva on 6/19/2020

I have brought in my 2015 GMC Yukon because it was leaking coolant. Upon inspection of the lines Ron’s automotive told me it’s a bad head gasket and it would cost $5000 to fix. I had my doubts about this diagnosis so I took my suv to a different shop for second opinion. Within 15 minutes he the mechanic found the leak in the reservoe and told me that will be around $150 dollar fix. I have no words to describe my frustration and anger. Ron’s automotive would rip apart perfectly good engine and charge me $5000 for this fix. Please for your own good DO NOT USE Ron’s Automative on 164th. They have incompetent mechanics and bad service!!!

AJ Shiva on 6/19/2020

In incompitant mechanics! Do not use them! Do not use them!

AJ Shiva on 6/19/2020

In incompitant mechanics! Do not use them! Do not use them!

AJ Shiva on 6/19/2020

In incompitant mechanics! Do not use them! Do not use them!

Alan Curtis on 11/12/2019

There's a reason Ron's Automotive is highly rated. Professional work. Excellent customer service. Very nice people. Awesome turn around time.

Alan Moses on 1/26/2017

Excellent and honest service! Found a major issue I didn't know about but didn't belittle me when I had to defer to my wife for permission to get it fixed.

Alan Stewart on 8/17/2022

Good service,timely and great staff.

Alan Taylor on 8/31/2015

Very good experience. Dropped my car off in the morning and told them I needed it done in time to go to work later that afternoon. Repairs were done with plenty of time to spare,

Alana Coburn on 8/25/2019

I really had a wonderful experience from the initial phone call with Marelene... she took care of contacting the insurance company and all of the details that followed. The process was very smooth and seamless and I cannot tell you how much I appreciated that!!... I was on a strict time line and the entire team came through and I was able to have the entire process buttoned up on time and my car looks amazing!!!... Thank you soo much... I love the Team at Ron’s Automotive!!..😍.

Alana Coburn on 8/25/2019

I really had a wonderful experience from the initial phone call with Marelene... she took care of contacting the insurance company and all of the details that followed. The process was very smooth and seamless and I cannot tell you how much I appreciated that!!... I was on a strict time line and the entire team came through and I was able to have the entire process buttoned up on time and my car looks amazing!!!... Thank you soo much... I love the Team at Ron’s Automotive!!..😍.

Alejandro Martinez on 7/11/2017

Ron's provided great service and got the job done right. Car is running great with new brakes :)

Alex Mazurin on 1/10/2014

Got charged $121 to install springs on brake pads that are not even needed. Mom came in instead of me so they took advantage of a woman not knowing anything about cars.

Alice Rodgers on 4/18/2024

Very kind

Allen W on 9/25/2013

I brought my Daughter's car in after I had checked every sensor the darn thing had. Ron's quoted $120 to troubleshoot the issue and spent a-lot of time to figure out my teenager put diesel in it. They were thoughtful enough to call and ask permission to add gas to the car. James was very professional and easy to work with. This is the first time in my 46 years on this spinning rock I have ever taken my car to a repair facility. I must say the idiot who complained about the "breaks" or as I like to spell it Brakes. Get a life! $60.30 to completely inspect a braking system is well with in reason. Consider this, you have to pull all the wheels and calipers just to check it out and most shops are $100 an hour. The final bill was less expensive then I would have charged. I HIGHLY RECOMMEND RON"S James thanks for the great job!

Alyan Hanif (Alyan) on 2/28/2024

Decent dealership, I recommend it.

Amber Scaife on 3/12/2020

Very friendly staff. Gets us in very quickly and service is always wonderful.

Amber Scaife on 3/12/2020

Very friendly staff. Gets us in very quickly and service is always wonderful.

Amber Scaife on 3/12/2020

Very friendly staff. Gets us in very quickly and service is always wonderful.

Amy Bafford on 12/11/2019

Quick and thorough work. Friendly service!

Amy Bafford on 12/11/2019

Quick and thorough work. Friendly service!

Amy Bafford on 12/11/2019

Quick and thorough work. Friendly service!

Amy Dodge on 5/11/2018

Friendly service

Amy Murakami on 11/14/2018

Thank you Ron's Automotive, and especially Brian. I found them via internet, and a bit hesitant, as I have had very bad experiences with other repair shops, but WOW, they are professional and the experts. I brought my car in, as another shop told me they wanted $1700 to fix my car. Ron's inspected the car in detail, found the real problem, and I saved $1100, as the original repair place was incorrect in their findings. Thank you.

Amy Short on 8/13/2012

Couldn't be happier with the price, professionalism, speed of service and accuracy of estimate. First time customer, now a lifetime customer. We will be bringing all our vehicles here for repairs in the future.

Anastasia Rivera on 6/19/2022

They resurrected my 2000 Toyota Celica. It's been 2 weeks and her new owner reports that she's still running great. Had new battery and battery cables replaced. Prior to that had catalytic converter and a coil replaced, plus oil change. They even gave the car a wash. Because she had been sitting for awhile under a tree prior to bringing her in and was covered in pollen. Thank y'all for the great work provided!

Anatoliy Andrukhovich on 4/30/2020

Very unhappy will complain

Anatoliy Andrukhovich on 4/30/2020

Very unhappy will complain

Anatoliy Andrukhovich on 4/30/2020

Very unhappy will complain

Andrew Ferlitsch on 4/6/2022

As always, exceptional service

Andrew Ferlitsch on 4/6/2022

As always, exceptional service

Andrew Herrera on 9/9/2024

Competitive prices and great service. Every time I've been there I learn more about my auto from the technicians. I especially am glad that I don't have any $$$ anxiety over "sticker shock."

Andrew McAllister on 4/18/2024

Lucky and the rest of the staff were very helpful in explaining my problem and the repairs needed. I'd recommend Ron's to anyone needing car care.

Angela J on 9/8/2021

My first time using Ron's and will definitely come back for all my car's service. Great value for the work done.

Angela Jones on 12/30/2020

The crew at Ron's Automotive are Awesome!! Great service. Great customer service.

Angelo Ryan Tianco on 11/12/2024

Zach was super helpful and installed the spare tire for free when I got a punctured tire. Theyre the best!

Angie H on 4/20/2021

If you remember when they had a shop in Hazel Dell on SE 78th, they've moved all repairs to Cascade Park on SE 1st Street off SE 164th across from Parkrose Hardware. The Hazel Dell location is now a collaboration with Alpine Collision. Appointments are recommended as they start early. I left my car there and was given a ride home and picked back up via their shuttle service. Both of my drivers, Talia in the morning taking me home and Adam in the afternoon picking me up were great. Once inside there is a plexiglass window on the counter, available hand sanitizer and if you don't have a mask when you get in the shuttle, one will be provided for you. I received a detailed inspection report, replete with pictures and ratings. Ray was my Service Advisor and answered all of my questions to my satisfaction. Whenever I've needed dependable, quality auto service, I always choose Ron's Automotive.

Annette Allen on 11/28/2024

Very good customer service. Work completed on time.

Anthony Nicosia on 1/29/2017

Been taking my vehicle to Ron's for service & repair for years. Always satisfied with the quality of work & replacement parts. Fair pricing, friendly staff.

ApCp on 1/5/2022

So far so good lol 👍🏼

ApCp on 1/16/2024

Hacks 👎🏼

Aprica Bradley on 8/23/2024

Great service. They gave a great price for the service I needed done. Clean environment and customer service was superior.

Art Perez on 1/15/2022

My truck is excellent after replace new adjuster and it successful stop leak.

Art Perez on 1/15/2022

My truck is excellent after replace new adjuster and it successful stop leak.

Ashley Creason on 12/20/2019

Took vehicle in for routine oil change and they found some major issues caused by lack of maintenance from the previous vehicle owners. Their communication was great, giving us multiple options and price points to choose from. Friendly and honest.

Autumn on 11/13/2024

Honestly they deserve 5 stars! Their customer service is phenomenal. I wish I could remember everyone's name but Zach and Jeff were who I mostly dealt with and Zach answered so many qurstions for us. My car is having weird issues and they helped diagnose it and made sure to give me info on recalls and warranties. They send a fully detailed inspection report with photos in terms that were easy for me to understand. Their reports show low, medium, and high priority items and they'll walk you through all of it. They clearly care about their clients. If the dealership won't fix the warranty issues I 100% will bring my car back to Rons automotive for the remaining repairs. I'd much rather support them than the dealership. The issues that I did have them fix were done so with quality and speed and everyone was beyond nice during this stressful event!

Azizah Bennett on 1/23/2020

Great team of people providing excellent customer service. Thank you

Azizah Bennett on 9/8/2021

Great team of people providing excellent customer service. Thank you

Azurita Nelson on 8/1/2019

Friendly staff and nice, clean front office area. I brought my car in because it failed emissions. I picked it up the day after I dropped it off, drove about 40 miles to reset my car's computer, and got it through emissions, no problem. They also took care of a few other things for me as well. I paid quite a bit less than they quoted me too!

B Kuri on 2/16/2024

Just the facts: 2 weeks ago I walk in and request a price quote for a very basic service for a used Subaru. Two persons were present in the front desk, but the supervisor in the front very confidently provided me the quote. 1 week ago I scheduled an appointment and confirmed the quote over the phone. They also confidently provided me a 2 hour service time frame. On the day of the service ,I drop off the car and before I hand over the key . I request that they reaffirm the price quote. They reaffirm it. 10 minutes after I check in the car.They tell me it's going to be an additional $110. ....?! . Keep in mind I requested a quote 3 times for a very basic scheduled service .Each time I provided very detailed information about the vehicle This basic service ends up taking 3 hrs and 45 minutes instead of 2 hours. The Questions: Am I dissatisfied? "Absolutely " Will I return? Very unlikey....

Bailey B on 11/5/2014

I am a huge fan of Ron's! Very quick and friendly service. The staff is knowledgeable, honest, and helpful. They made sure that getting my car fixed was easy for me. I was very happy with the entire process at Ron's! I would recommend!

Bailey B on 11/5/2014

I am a huge fan of Ron's! Very quick and friendly service. The staff is knowledgeable, honest, and helpful. They made sure that getting my car fixed was easy for me. I was very happy with the entire process at Ron's! I would recommend!

Bailey B on 11/5/2014

I am a huge fan of Ron's! Very quick and friendly service. The staff is knowledgeable, honest, and helpful. They made sure that getting my car fixed was easy for me. I was very happy with the entire process at Ron's! I would recommend!

Barbara Adamson on 1/17/2017

They went out of their way to get me in when no one else would even though they themselves were busy. They told me a time my car would be ready and it was. Thank you for your wonderful service.

Becky Stamets on 9/10/2012

I've been using Ron's for a few years and haven't had any issues with them. I had my car serviced this week because it wasn't working (obviously). Service was great, done the same day. The only issue I had was that I had to pick up my car after hours and when I got there it wouldn't start. Needless to say, that was an unexpected surprise. It was Friday so I couldn't have anything done about it until Monday. Ron's called me Monday morning to let me know that the gas level had been low enough that when it was parked on an incline (as it was in their parking lot), the car wouldn't start. Okay, happy that it's nothing major. They did charge me for 5 gallons of gas though...that they put in without asking. Yes, the car needed gas, but I'm pretty sure a gallon would have gotten me across the street to the AM/PM. Also not sure how I should feel about paying for the gas when I was the one who couldn't drive my car away because of where it was parked. Anyway, I'm sure I'll come back again, but that detail frustrated me a bit. Wish there was someone on call for stuff like that on the weekend.

Ben Wambach on 5/29/2020

I've been coming here for years, always a good experience

Ben Wambach on 5/29/2020

I've been coming here for years, always a good experience

Ben Wambach on 5/29/2020

I've been coming here for years, always a good experience

Benjamin Langdon on 9/21/2021

There oil changes could be a little faster getting it done but generally they do very good job on everything they did for me thanks 😊

Bereket ASFAHA's on 5/4/2017

Worse place to go. I went there to check for my Ac fan they worsen the issue than fixing it. I Just Kept Quite because if i request them to check again there might be another disaster.and the bad thing they gave me with dash board light on such as Check engine light, Trans Failsave Pogrom and so on. they didn't even ask any apologies for making mistakes... They lost one of the important clib part and didnt replaced. I waste my time, gas waste my clip part. Very unprofessional treatment. Guys please my advice is to you go some where else who can professional treat you and your vehicle not Ron Automotive Hezel Dell Specifically.

Bethany's World on 2/11/2014

I've lived right down the road from Ron's for about 18 years, and the three times that I've taken a vehicle there, I always leave feeling like I didn't quite get what I paid for. My son brought in his car to figure out why the check engine light was on. $140 for the test. $500 for the repair. Then two days later, the check engine light came back on again. Instead of offering to look into the matter, they wanted us to start from scratch, with another $140 test... and then God know what would have come next. I don't really think that's fair. The first test was done for the purpose of figuring out why the check engine light was on. That's why we brought it there. Again, feeling like I didn't quite get what I paid for. Also, I would caution Ron's about creating contracts with minors. Yes, I want my son to be a big boy and take care of his own car now that he's old enough to drive. But teenagers also tend to think that money grows on a tree out in the backyard. Had I known that the bill was going to be nearly $700 (and that the problems still wouldn't be fixed), I would have told him to take the car somewhere else.

Beverly Crosby on 12/17/2018

Years of consistently great service continues to keep me coming back!

Bill Harrison on 8/5/2023

They are very helpful and gave me a ride to and from. They just went through the pickup, to make sure everything was in good condition.

bill voller on 9/10/2024

Always great work and service

Bob Dehler on 12/30/2021

Had a transmission problem, but they could not do it, but told me who could and knew exactly how to fix it. Excellent knowledge.

Bob Dehler on 12/30/2021

Had a transmission problem, but they could not do it, but told me who could and knew exactly how to fix it. Excellent knowledge.

Bob Johnson on 10/20/2020

Always quick, knowledgeable and fairly priced. Highly recommend

Bob Johnson on 10/20/2020

Always quick, knowledgeable and fairly priced. Highly recommend

BOBBS545 on 10/30/2020

Very nice and professional staff will definitely use their services again

BOBBS545 on 10/30/2020

Very nice and professional staff will definitely use their services again

BOBBS545 on 12/14/2020

Very nice and professional staff will definitely use their services again

BOBBS545 on 2/7/2022

Very nice and professional staff will definitely use their services again

Bonnie Stanfill on 11/29/2018

Fast and good service but you'll pay A LOT for it. Ron's does not apply the fee for diagnostics to your total bill if you get the service (which every other place we've been to will, so we didn't even think to ask). They charged top dollar for parts, because they only use the cars manufacturer parts/fluids and charge over the dealership costs as they will warranty their work for longer). This makes sense for a new car, so if that's your jam, I supposed it could be worth it. If you have an older car, or you are cost conscious, go somewhere else.

BRADEN BARNUM on 2/11/2021

They charged me two grand over what it really costed to fix my clutch don’t let them scam you. I took my truck to another shop and it was 600 bucks they totally tried to rip me off. Also told me stuff need to be replaced when it was all fine.

Brenda McGinnis on 1/14/2021

I appreciate the communication that Ron’s provides. I always feel heard and feel they have my best interest in mind. Quality care.

Brentt Blair on 10/25/2021

On time and exactly on budget. Great business. Courtesy ride home and everything. Highly recommended!

Brentt Blair on 9/22/2022

On time and exactly on budget. Great business. Courtesy ride home and everything. Highly recommended!

Brian Barrett on 8/3/2022

I brought my car in to check the engine noise i was hearing. They confirmed my thoughts on what it was and offered to junk the car for free. I was allowed a few days without charge to figure out what i would do and everything went smoothly.

Brian Beaudin on 7/10/2020

I was in a bind and from out of town and was totally impressed with the service, professionalism, communication, and empathy with the staff at Rons Automotive. I have no complaints at all and highly recommend to others. Thanks guys!!

Brian Beaudin on 7/10/2020

I was in a bind and from out of town and was totally impressed with the service, professionalism, communication, and empathy with the staff at Rons Automotive. I have no complaints at all and highly recommend to others. Thanks guys!!

Brian Beaudin on 7/10/2020

I was in a bind and from out of town and was totally impressed with the service, professionalism, communication, and empathy with the staff at Rons Automotive. I have no complaints at all and highly recommend to others. Thanks guys!!

Brian Hanson on 3/1/2022

Dropped car off on a Thursday. Checked in Friday around 4 to see if it was ready. It wasn’t. They ordered parts on Thursday and they didn’t get delivered until mid-day Friday. So new pick-up time sometime Monday. Hadn’t heard from them by 4:00 Monday so called. Car still not done. Apologies for delay. Car done on Tuesday. Work was as expected. Better communication would have earned more stars. Overall a decent experience.

Brian Hanson on 3/1/2022

Dropped car off on a Thursday. Checked in Friday around 4 to see if it was ready. It wasn’t. They ordered parts on Thursday and they didn’t get delivered until mid-day Friday. So new pick-up time sometime Monday. Hadn’t heard from them by 4:00 Monday so called. Car still not done. Apologies for delay. Car done on Tuesday. Work was as expected. Better communication would have earned more stars. Overall a decent experience.

Brian McCrady on 5/29/2020

Good diagnosis, but 565.00 for an alternator? I found on at the auto parts store for $220 + a $40 core return.

Brian McCrady on 5/29/2020

Good diagnosis, but 565.00 for an alternator? I found on at the auto parts store for $220 + a $40 core return.

Brian McCrady on 5/29/2020

Good diagnosis, but 565.00 for an alternator? I found on at the auto parts store for $220 + a $40 core return.

Brian Peterson on 3/1/2024

These guys were great, knowledgeable, fair, friendly, informative. Everyone needs to a go to garage they can trust. I made an appointment, brought the truck in and they took care of me like they said they would. BIG THANKS-

Brian Walters on 3/25/2019

The 5 star is specially for Marelene. She is so awesome! This Rons Automotive is the best! Thank you.

Brian Walters on 3/25/2019

The 5 star is specially for Marelene. She is so awesome! This Rons Automotive is the best! Thank you.

Brian Walters on 3/25/2019

The 5 star is specially for Marelene. She is so awesome! This Rons Automotive is the best! Thank you.

Brittney Crowson on 11/1/2014

Ron's automotive was referred to me as a recommendation by AAA when my car broke down at WSU-V. I had no previous inquiries about this service business. The tow company took my car to the Cascade Park location around noon. By the end of the day I received a call about diagnoses, cost, and how long it was going to be there to be fixed. 3 days later I got my car back and my only concern was I heard a strange noise that wasn't there before the fix. So I called and they said swing on by when you can and we will take a listen. They found out what the noise was, and fixed it at no cost (it wasn't a mechanical issue;the engine just didn't settle back in after they'd taken it out and i was hearing road vibration). I am very satisfied with my service experience at Ron's! The financing option was a wonderful alternative than forking out my college savings. I would definitely recommend this service location to my family and friends! Thanks Ron's!

Brittney Lasley on 12/1/2012

I would not recommend these people to work on a gocart. I took my Honda Accord into check why the check engine light was on. I had already taken it to an Auto Parts store and had them put it on the tester and told me what part to replace. So I replaced the part and the check engine light came back on. So I decided to take it to Rons to have it looked at. They charged me a 120 bucks to tell me the same thing the autoparts store had told me for free. So I replaced the part and all is fine. But they wanted 500 bucks to put a 100 dollar part in that took me 20 minutes total to remove and reinstall. I am not a mechanic by any means of the word. Just googled the part and watched a short video on youtube and thats all it took. These people suck!

Bruce Hunt on 5/24/2019

Rhonj was competent and cost-efficient

C N on 7/29/2023

Great customer service, but be wary of the charges. Diagnostics were above 120.. and they charge a diagnostic for every individual issue even if the car is already there for another thing. They also charge the same labor to screw in a light bulb as they do to do more complex tasks.

F Bruno on 12/11/2018

This was by far the worst experience dealing with auto service repair. This is the sterotypical - lie to get your $$- shop you have been warned about. 2015 Acura TLX - under 60k miles. Took my car in after hearing from an oil change shop that it appeared that there was a transmission leak. Was told by Ron's that the fluid was leaking around the bolts. They offered to open up the transmission to fix this, or to just seal around the bolts. I asked about the manufacturer's warranty, Was told it was beyond warranty. I looked up the warranty and found that it is still valid. Told them not to do anything else and set up an appointment with Acura dealership. Acura had to steam clean - because it had not been done thoroughly, and after leak testing, driving and doing extensive exploratory found no leak. I also had some other work done at Ron's and am afraid it was not done properly. Waiting for my brakes to fail since Ron's did that work as well STAY AWAY! YOU HAVE BEEN WARNED! Ron’s response to my post is CYA only. They only provided information to the dealer after I checked into the warranty and told them to not proceed with their “cheap fix” which was not a fix. Dealership had to steam clean because it wasn’t done completely ( this would make it look like there was an issue). Dealership then used leak detector, drove the car, let it sit, drove it again a few hours later and could find no leak. It wasn’t that they were unwilling to cover warranty, they were unwilling to fix something that wasn’t broken, unlike Ron’s Automotive.

Diane McAllister on 10/23/2018

I've used Ron's Automotive for years and have always been impressed with their service! Great job!!!!

Ilya Petrenko on 10/5/2018

GREAT SERVICE!!! Been to many shops, given the run around and wasted thousands. These guys are the real deal - quality on top of excellent customer service. Will do business again!

Erick Hendricks on 9/13/2018

Everyone there is very professional and always willing to help. I've had them work on multiple cars for me and they've always been honest and have never steered me wrong. I appreciate and value their hard work. Thanks guys!

Cameron Luft on 10/17/2017

I would highly recommend rons automotive for diesel repair, they had the knowledge to not only fix the issue on my 1994 f350 7.3 diesel pickup but to find the right parts to fix it the first time. Their staff was very helpful with any questions that I had, include showing me what went wrong with my pickup. The parts and labor cost was very fair compared to other shops in the portland/ vancouver area.

Gary Stewart on 8/25/2017

The AC failed on my 2008 Ranger pickup and I needed a quick repair to have it for a weekend outing and 90 deg. temperatures. Ron's gave me a same day appointment and did their analysis in less than two hours from the time I arrived They gave me transportation back to my house and finished the parts purchase and installation in less two hours. I have never been treated this way by the dealerships I normally depend on.

dusty train on 6/25/2017

$$$ great service high prices

Christine JaeNate on 6/18/2017

Not my favorite place

EQWoody on 4/19/2017

This is the best shop in Vancouver. Their prices are on par with other shops in the area but where you really get your bang for your buck is their service. Kevin was extremely friendly, helpful, and empathetic to my issues I was having. They send you an email with pictures of the findings of their inspection so you can see what needs to be done instead of bombarding you with other things you need to have serviced. He wrote me up a quote of things that needed to be done besides what I was having serviced today, gave me an order of importance, and things that could wait a while before being serviced. This shop is what every car repair shop should strive to be, their service is next level and even give you free rides to and from the shop when you need it. My wife and I will be coming to Ron's for the foreseeable future and can't wait to work with Kevin again.

Dennis Roos on 4/17/2017

Another great job. Had oil changed, the maintenance light was on. Quote of $140.00, paid $46.00. Great job, good warm people. Will return over again.

Helen Dashiell on 1/26/2017

I find Rons to be an honest company with nice, long-term staff and they charge reasonably. They offer driving services, which is great, and have a section for small children during the wait. I recently had a friend start goi g to Ron's, too.

David Atkinson on 1/25/2017

Fast service, friendly, fair prices, good quality parts. What more could you ask for from a service shop?

Dianne Vickers on 9/16/2016

Ron's is awesome. They have cared for 3 of my vehicles over many years. I have used their car care and auto body repair shop. I can always trust Ron's. They do expert work in a timely manner always at a fair price. They don't just "change the oil". They examine the car and tell me if anything else is needed. Ron's never suggests work that is not needed. I appreciate that. Their staff is proficient and friendly. I am so happy I can trust my car to Ron's. Dianne 2006 Nissan

Holley G on 6/5/2016

I worked with Ray. He was very professional and took the time to explain to me the work that needed to be done and why. He also showed me the issues and helped me prioritize the work that needed to be done. This location was recommended to me by two friends and I understand why. They take care of their customers and make sure you know what is going on, they just don't try and force unnecessary work on you.

Gina Ann Orban on 5/3/2016

I recommend Ron's automotive to my friends and family. I have been using them now for three years and I have five vehicles of various years, makes and models I have first-hand experience that Ron's automotive can handle just about any car or truck. Besides good service, one of my concerns is cost. I have found Ron's automotive to be fair and reasonable compared to other repair and service companies I've tried in Yucca Valley. Ron's automotive uses certified mechanics which I like, because I want the job done right. The Morongo Basin has many folks on fixed incomes and auto repairs and service can cut into their budget. If I have one complaint it is that I have found Ron's Automotive to be extremely conservative about recommending additional work. They do tell me about the up coming service items they have obversived, but I"m the type of person that would have it fixed now. So for those that may have had an experience where the auto repair place tags on a long list of items not necessary at this time so they can make their monthly building mortgage, you will not find that at Ron's. Lastly, Ron's stands behind their work.

Cherice Fredricks on 11/30/2015

Thank You for the Great Service!!!!

Dayna Nyberg on 10/20/2015

When I didn't get my debit card back one guy said I had left it on the counter and then management said no the service rep forgot to give it to you. They claim I need 2500. In repairs that I have records showing the repairs have already been done recently. They want to cover up their greedy money hungry tricks by saying those are just recommendations. Who puts in big bold red "SERVICE NEEDED NOW" if it is only recommended? That's is deceptive! I am shocked that any of the management can sleep at night. They are lying to consumers. Repeated lies in every level and it is discouraging. No accountability. Sad. Hoped to go there on a routine basis but won't be now. I will continue my search. -F rating

Carroll Hayden on 9/9/2015

Once again the work on our "97 Town and Country minivan was done in a prompt and professional manner. The service was great and completed when promised. Ron's Automotive has provided our minivan with trouble-free on the road performance with 195,000 plus miles since we moved to Vancouver in 2008. We continue to appreciate their efforts in allowing us to be "on the road again" for the 4th of July to eastern Washington.

Corey Geller on 8/6/2015

I have been using Ron's for almost ten years and have always received excellent professional service. I just brought my car in recently for a failed emissions test and they talked me through all my options and tailored the service plan to my needs. I'm a very satisfied and loyal customer. Thank you!

Douglas Morrison on 10/15/2014

After returning to Vancouver after a 13 year absence we have made two recent visits to Ron's Automotive in Cascade Park, and we find their service to be efficient, competent, and fairly priced. I would recommend them to others without reservation. Dr. Douglas Morrison

Charles Robbins on 7/26/2014

After experiences elsewhere left me unhappy with my car service, I looked into Ron's Automotive at Cascade Park. I could not have been happier with my service. The gentlemen were speedy, attentive, and able to meet my every need. My 2003 Volvo needed a simple oil change, and the employee's at Ron's Automotive ensured my car was a priority to them. I felt my automotive needs were exceeded, and I will be sure to bring my vehicle back every time in the future.

Courtney Newell on 7/26/2014

I brought my 2006 Jeep Liberty to Ron's automotive awhile back and I was so happy with the exceptional customer service I received and how each staff member greeted me with a smile, both when I brought my car in and when I picked it up. I had a couple different issues with my car including a broken air conditioning unit and a broken motor that prohibited me from rolling up my window. Both of these problems were fixed swiftly and I haven't had a single problem with my car since. If I ever did have an issue with my car in the future I would bring it to Ron's without a second guess!! Thank you for a first class experience.

Hunter Wish on 7/26/2014

Just went their for the first time to get my car worked on, and it was fantastic. They strive well at working accordingly to time and have great customer service. They don't low ball you like other places and really give you a bang for your buck. I was really satisfied in the work they did to my corolla and will be going back there again, if my car experiences any other problems or needs a tune up. If you need an auto shop to go to for your car I highly recommend Ron's Automotive.

Debbie Holland on 6/23/2014

Their customer service is amazing. Very attentive to each and everyone who comes in and has their vehicles serviced. I appreciate their reminders on time to service your car notices. I will only have my car worked on at Rons

Cameron Wachs on 9/17/2013

Ron's Auto ain't nothing but a bunch on scamming greedy take your money jerks . They gave me a price $800 higher than what they had said on the phone and when I went to take my truck back they conned $60 from me just to look at my breaks. Ron's wanted $1200 total ..... Went elsewhere and had it find for $400! These guys should be put out of business ! Horrible shop horrible people.

Chris Watson on 9/24/2012

I've been going to Ron's Automotive for about 3 years. The guys up front at 164th are very friendly and knowledgeable. It's the relationship with the front guys that keeps me coming back.

Elaine Marshall on 8/30/2012

Ron's staff is always professional, dependable and enjoyable. Mike and James are 'purtier' than Ray, At least that is what they told me to say. Of course, Rays is much 'handsomer' than Mike and James. Do I still get my free car wash, Mike?

Charles Huckabay on 1/9/2019

Highly recommend this place!! They are very honest and speedy! I noticed a problem with my car and they said to bring it in and would trouble shoot it for free because they felt it was a quick fix based on what I said. Sure enough it was..they took it in welded the part for a very reasonable price and had me in and out of there shop within an hr ( I called with concern ,drove in, had it fixed same day within a total of 2 hrs) . This is the second time I have used them and had incredible experience. Safe to say I will use them moving forward. It’s nice to have an honest mechanic. Thanks guys

Christine Spilde on 1/4/2019

Exceptional service every time!

Danna on 12/3/2018

I came here just a few months ago because my car was overheating. At first I was told it was a wiring issue with my fans and then they ended up finding more things wrong. It was very expensive so I ended up telling them to hold off for a few days. They assured me that they had fixed my wiring issue but that the other repairs were needed if I wanted my car to stop overheating but I’m not sure why they said the wiring was fixed when it clearly wasn’t otherwise my check engine light wouldn’t of been on for a false reading. They ended up charging me a lot for diagnosing the problem. So I went to a different mechanic who had more reasonable prices and honest.

Celena Williams on 10/22/2018

Ron's Automotive has excellent customer service! My rear windshield wiper arm had broken so they ordered and received the part (while also getting me a better deal than the dealership would have charged) in the same day. They called me once they received the part to have me come in, and made the repair to my windshield wiper and patched my a nail in my tire in 15 minutes. Now my windshield wiper is as good as new and my tire is patched!

Eric Howell on 10/1/2018

Fixed the problem the first time at a reasonable price. Thanks!

Crystal Maxwell on 9/5/2017

Don't agree with the way they word stuff at website

David Sims on 8/2/2017

Ron’s Automotive in Hazel Dell. Wow! I brought them a serious electrical problem on my truck (broken wire I attempted to fix) and they went well above and beyond on the repair. Not only did they fix the problem I created but they found another wire issue in the door and repaired that too. It does not end there. Since I could not roll up my windows (initial wire problem) I had to duct tape some clear vinyl on both the driver and passenger windows until I could get the issue fixed. They removed that duct tape, vinyl material, the sticky residue from that duct tape, washed the outside of the truck and cleaned the inside windows. I highly recommend these folks for your car care needs. They professionally fixed my automotive needs and did my windows! Who does that anymore? These guys are great!

igor c on 10/26/2016

wanted to do a quote on busted tail light and paint of rear bumper (takes 5 minutes)??? told me to come schedule appointment and come back next day since they were VERY busy

Chris Angvick on 6/24/2016

I dalt with Ron Port Gitting an estimate for damage in a recent incident he was very helpfull he explained exactly what I needed to do and have me information about the insurance agency that he has so much experance with and me none.

Christopher Kent on 5/21/2016

I would avoid this Shop like a plague. I've never had a more horrible experience when working with an Automotive Shop. I should have known better than to keep proceeding with the process because every interaction identified poor customer service coupled with terrible communication along the way. Had I listened to my gut, I would have saved myself 4 hours of my time. This headache wasn't worth a simple tune up. Estimates kept rising, they were more than an hour late picking me up, the list goes on. Worst part is, this was intended to be a surprise for my wife's birthday and I even made arrangements 2 weeks prior... Suffice to say: literally the worst communication and customer experience I've ever had... This is my 1st negative review I've ever written on any company for any platform, yet Ron's Staff did such an exceptional job of giving me the finger - I felt compelled to share! Save yourself the time- go elsewhere. On the bright side, at least I didn't have to pay them on top of it. Reviewing other "Responses" from the owner on other review's leads me to think they've lost touch with the ideal of true Customer Service!

Gary sibbald on 4/8/2016

Honest and Trusted Auto Repair Shop. Quality of Service Excellent. My Family has used Ron's Automotive for Year's. Always Top-Notch Service.

Denise Rutledge on 3/30/2016

From first contact, we knew we were dealing with professionals who care about the service they deliver. It's the first time we've used a 'high end' repair shop, but this isn't what impressed us. We've had good service from people working out of their homes. It was their patience with all of our concerns and thorough, easy-to-understand explanations of what was going on with our Dodge Caravan. It's a bonus that the parts are warranted like a new vehicle (five years) and parts and labor appear to be covered for two years, even if we are out of Ron's service area is worth the cost. They clearly know what they are doing and are committed to excellence.

Donna Rivera on 11/26/2015

I was very impressed with Ron's Automotive in Hazel Dell. I was having trouble with my car, Jon Port explained what needed to be done & gave me an estimate. The work was done very timely and correctly. I felt they were very honest & professional. Thank you!

Carole Coiteux on 9/3/2015

This was a rare and wonderful experience! I usually take my little Civic to the dealer in Portland. Due to their very busy schedule (and mine) I wasn't able to get it in so called Ron's Automotive in Hazel Dell. I explained my horrible schedule and they were able to get me right in first thing in the morning with just 2 days notice. Everyone that I spoke with was professional and friendly. I needed to be at work by 9am or close to it in Portland, and they put together a tag team that got me right out the door in time to keep my work happy. This will be my new "go to" place! Thanks Ron's Automotive Team!

Charles Robbins on 7/26/2014

After experiences elsewhere left me unhappy with my car service, I looked into Ron's Automotive at Hazel Dell. I could not have been happier with my service. The gentlemen were speedy, attentive, and able to meet my every need. My 2003 Volvo needed a simple oil change, and the employee's at Ron's Automotive ensured my car was a priority to them. I felt my automotive needs were exceeded, and I will be sure to bring my vehicle back every time in the future.

Courtney Newell on 7/26/2014

I brought my 2006 Jeep Liberty to Ron's automotive awhile back and I was so happy with the exceptional customer service I received and how each staff member greeted me with a smile, both when I brought my car in and when I picked it up. I had a couple different issues with my car including a broken air conditioning unit and a broken motor that prohibited me from rolling up my window. Both of these problems were fixed swiftly and I haven't had a single problem with my car since. If I ever did have an issue with my car in the future I would bring it to Ron's without a second guess!! Thank you for a first class experience.

Hunter Wish on 7/26/2014

Recently had some troubles with my Toyota Corolla 92, I'm no mechanic so I had no clue what was wrong with it. Took it into Ron's Automotive and they quickly figured out the problem to my car, they were very helpful and explained to me what was happening with my automobile. The prices are very reasonable and will be going back there again if I experience any more problems.

Gene Semons on 7/14/2014

First time in and was pleased with the service. Very professional!

Erin Mcgough on 11/8/2013

freakin' AWESOME!! I will always take my vehicles here from now on. They are super friendly, helpful and honest! I can't say enough good things, do yourself a favor and use Ron's for any auto repair you need =)

Denise Reed on 2/20/2019

This shop is great. I have consistently received excellent service, both kind and professional. The shuttle service is especially good. Their driver Tiffany is a gem.

Emily Clevinger on 4/20/2019

I took my car into Ron’s to get some work done. I was extremely satisfied with the customer service and how kind and caring everyone was! Bryan and Nicole helped me.. The price was very fair and they did a great job! I will definitely be going back. I would recommend Ron’s to everyone! Happy customer! ~Emily

Emily Martinez on 5/8/2019

I highly recommend this place! I was recommended to Ron's by a coworker, and they did not disappoint! This was my first time ever getting into a collision and needing a repair - They answered all of my questions, handled everything with the insurance company for me as well as got me in a rental car SUPER easy. My Jeep looked AMAZING when i drove off. They even detailed my car for me which i was not expecting. Maralene (not sure if i spelled her name right, so sorry lol) was the SWEETEST woman, and made everything go so smoothly every step of the way. If i ever need any repair work again, I know where i am going! Thank you Ron's Automotive!

Ethan B on 6/6/2019

I've had nothing but great experiences with Ron's Automotive. Great work and they make sure it's done right.

Cathy Tramaglini on 6/6/2019

Drove into Ron's with a headlight problem expecting to have to make an appointment. A technician was available and made the necessary adjustment on the spot. Amazing

Chris 1993 on 6/11/2019

Couldn't be happier with our experience at Ron's. Service that is friendly, professional, and friendly to our wallet. Quotes have always been spot on, and they have answered any and all questions my fiance and myself have had with enthusiasm.

Chen Pin-Heng on 6/14/2019

Have been with this team for over 5 years. The only concern is $$$...but when my cars have major issues, they are still the most reliable team and no doubt they can fix with high quality.

DeeDee McAllister on 6/26/2019

Customer service at Cascade Park Ron's Automotive has always been top notch! I appreciate how the staff checks everything out making suggestions for additional services whenever needed. The key word here is 'whenever'. The suggestions aren't geared to drumming up unnecessary maintenance issues but are focused on continuing the life of the vehicle and for this, I'm greatly appreciative.

Darrin McClintock on 7/15/2019

Ron’s Automotive has repaired a few vehicles for me over the years and they are always timely and honest. Honesty in auto repair is most important and that appears to be one of their core values.

Cory Walaitis on 7/19/2019

Honest, great experience! They also offered me a shuttle home without payment required, so that was pretty awesome.

Chelsea Dyson on 8/19/2019

I thought the diagnostic was a little spendy until I saw how comprehensive it was. I dropped my car off without an appointment at 11:15 on a Monday and they picked me up at 5 o'clock that day. Fixed my car and discussed other maintenance I'll need in the future. A little spendy but very efficient and friendly.

harrison rinehart on 9/6/2019

They'll tell you. Your engine at 100,000 miles. You need it completely replaced we wont fix it. This place is a high priced joke.

Chris Higdon on 9/8/2019

I am very dissatisfied with my experience at Ron’s Automotive. My truck was smoking and sputtering, not wanting to run. My first thought: Ron’s Automotive. Close to my house and employment. I told them I have an interlock device installed and will this be ok and told yes. I was told leave it there overnight, come back at 745am the following morning as I would be required to be there while the mechanic worked on my truck so I could activate the blower. I took time off work, which was NOT pre-arranged and adjusted my day. Upon returning the following morning I was told to wait which I waited patiently from 745-830. I was then told they were waiting for the general manager to arrive to tell them if they can even work on my truck. What? I’ve been waiting and making arrangements for service, missing work, having my sister alter her morning to be accommodating just to be told I may not be able to be serviced. About a half hour later I was told they could not service my vehicle with an interlock device. So I had to leave, find another shop and re-adjust my day. Thanks a lot Ron’s Automotive. I found a shop that works on interlock device vehicles and they’ve been very helpful in getting my truck on the road again. Disappointed, Chris Higdon

Daniel O'Neill on 10/2/2019

Professional, personable and helpful staff.

Cee Blanco on 10/24/2019

A very detailed shop, I’ve never been to a shop that takes photos of all your vehicle related problems, that’s huge in my eyes! The staff is very friendly & postive all the way around! I’ll be back for sure!

Gerald Cossette on 10/31/2019

I appreciate the thorough inspection of my vehicle and factual account I was given. As I am able financially and timely, I may follow up with services. Thank you for your courteous attention.

Debbie Edwards on 10/31/2019

Shuttle Service to and from Work: My car was towed in by AAA in the morning. Once I was done with the paperwork someone at Ron’s Automotive shuttled me to work. The next day when my car was repaired they picked me up at work and shuttled me back to Ron’s Automotive. I really appreciated that service and not having to arrange for transportation on my own.

Haris A on 11/22/2019

Called around to a few shops in town after I couldn’t figure out what I thought would be an expensive electrical fix on my truck, called Ron’s and spoke to Aaron who assured me they’d look into my issue and let me know what they came back with on the diagnostics. After a couple of days they let me know most of the tests came back okay but they weren’t going to give up until they could replicate the issue and find the culprit. They were very respectful and courteous when I stopped in while I was in the area and advised they found a faulty relay and asked if they could try to see if that resolved the issue. Sure enough it was a $35 part plus diagnostics fee. They didn’t try to upsell me into unnecessary repairs and were spot on with the timing they gave me. I called my wife and told her I found our new shop in town! Ron’s will be getting all of our business moving forward and I will gladly recommend them to all my friends and family who need auto repair or body work. Best auto shop I’ve dealt with in years!

Cecelie Ekse Holley on 11/26/2019

Professional, timely, realistic, overall a fantastic shop for your car. Had a power steering problem and warning light. I’m not from the area and Ron’s had good reviews. They took the car in and gave me realistic expectations for time, didn’t get my hopes up or give me doom and gloom. Called when they had updates and they were honest with their prices. They also gave me a ride to where I needed to go after I dropped the car off. My car was done much earlier than expected and they explained the reason for each service they performed and even let me see the tire that caused the problem in the first place. I will use Ron’s again in the future.

Donna Weiler on 12/5/2019

Aaron is a true professional!

CARLOS PNW on 12/17/2019

I had 2 broken bolts behind my manifold in my 2016 wrx and I really needed it fixed ASAP because I was going to get the car tuned on Friday. Called them on monday and was able to leave my car there and I’m amazed of the quality of the work they were able to accomplish having it ready the next day. Tought I would need to get a new manifold. Great customer service and quality work definitely recommend

Free Demographics on 1/8/2020

Great local digs! Free shuttle service!

carolyn Baber on 1/10/2020

Fast and friendly service. They even have a free shuttle service

Chuck Ah Choy on 2/25/2020

I've been to Ron's Automotive a few times over the years and have come back because of their prompt service and quality of work. They provide an up front summary of work needed which allows you to make informed decisions before making any repairs. The staff are always very friendly and helpful.

Gamingfordays G on 3/12/2020

Brian helped me get my car a well needed Coolant flush. They offer a ride home no charge too if needed. Will be back in the future.

David Chesnokov on 10/10/2019

They did an amazing job fixing my car and they got it done very quick. My car was backed into at a job site, I took it straight to Ron's, and Marlene from Ron'a helped me deal with filing my claim with the insurance and stayed in contact and dealt with the insurance claims adjuster throughout the process, making it stress less for me. And she also kept me informed through out the whole process. They cut out and replaced my quarter panel and used all factory parts. I can't tell the car was ever even hit. They did a perfect job. Good job guys, I'd leave 10 stars out of 5 if I could. Definitely will be my go-to shop in case of any future accidents.

Cheryl Bartow on 4/18/2019

They made me comfortable right from the start, were so friendly, dealt with claims rep, set up rental, and kept me informed. My car is back like new. And it felt so easy. I am just so pleased beyond words

Connie Gee on 6/5/2018

Wanted to charge double the other places.

David Agnor PhD on 7/31/2017

They warranty their work, honest about responsibility.

Fred Terranova on 10/8/2016

Quality, Had major work done, they do it right.

CalebGamer 16 on 7/22/2016

Worst customer service I've ever seen. They aren't there to make the customer happy

Gene Semons on 7/26/2014

Pat kept me informed on the progress through out the repair process. Looks like the accident never happened. I would recommend!

Cory Walaitis on 5/10/2020

Awesome.

Erin Johansen on 3/28/2020

Thanks Ray for great service as always. It's nice to have a trusted place for all our car's needs.

DanaJo Moses on 5/8/2020

Ron's is awesome. My husband and I always trust them and they never fail us.

Erik Miletich on 6/5/2020

I would highly recommend Ron's Automotive to anyone looking for a quality automotive service. They have great customer service, knowledgeable, QUALITY work and will explain what is going on with your vehicle. It is shocking how other auto shops can miss something because their lack of knowledge or testing capabilities. You might pay a bit more than you would elsewhere up front but it is not worth the trouble (and cost) in the long run.

Emilie Holder on 6/27/2020

Friendly, professional, honest. I'm very particular about who works on this car, and had heard good things about Ron's. The mechanic explained what the diagnostic results were on my 97 Acura with 225,000 miles on it. He also answered my questions as I am somewhat familiar with my vehicle, and want to understand how things work. They also texted me this information and we discussed what items were priority. They were able to do the work the next day. I highly recommend this company for auto servicing and repair. (And they offer a AAA discount!)

debra baessler on 7/1/2020

I can always trust my vehicle with Ron’s. I trust them.

Diana Roberts on 7/4/2020

Ron's took good care of us for this bumper repair and oil change, also taking the extra trouble to accommodate a change in time when we needed to get the car back early. Pleasant to deal with - Thanks

Deon Jack on 7/31/2020

This is hands down the best auto shop in town

george jones on 8/5/2020

Over priced and bad service

David Prival on 8/15/2020

I took my 94 ranger there and it had all kinds of problems arles found thing I had no idea was wrong with it'it took a week or so but he did a fantastic job and my truck runs perfect I'm so happy I took it there'it was a little expensive but it was worth it

Cube Solve Hero on 8/21/2020

Very honest and up front with my car. I would definitely recommend

Daniel Williamson on 10/1/2020

Spent about $100 on diagnostics report...I saved up for some work that was quoted ~$800. The diagnostic report was wrong and the estimate went up to $1100. If I spent $100 on a diagnostic report and it was wrong, I should be reimbursed for the report or given some kind of comp on the repair cost. I was told nothing could be done...

David Banegas on 10/5/2020

Great people friendly and professional.

Carrie Canfield on 10/15/2020

Communication was easy, fast and straightforward. I like that they went over the inspection with me and helped me prioritize repairs as I am on a budget. Convenient location and reasonably priced. Will be back for vehicle maintenance.

Griffin Reed on 10/16/2020

Was charged a high price to get O2 sensors replaced. Not only did they fail to fix the problem, but they also managed to get my broken automatic window stuck in a rolled down position (it was stuck closed before, which meant no issues with weather or freeway driving) and then asked me for $160 to do a diagnostic on the now-open broken window. Charged my girlfriend $250 for a brake check and computer code diagnostic on her vehicle. They seem to have trouble getting repairs right on the first time and charge extremely high prices even for old American cars. Do not recommend.

Debi Hoffman on 11/12/2020

Ron’s does great work! Have had great service and would go back again! Very friendly and quick service.

Debi Hoffman on 11/12/2020

Ron’s does great work! Have had great service and would go back again! Very friendly and quick service.

Carrie Canfield on 10/15/2020

Communication was easy, fast and straightforward. I like that they went over the inspection with me and helped me prioritize repairs as I am on a budget. Convenient location and reasonably priced. Will be back for vehicle maintenance.

David Banegas on 10/5/2020

Great people friendly and professional.

David Prival on 8/15/2020

I took my 94 ranger there and it had all kinds of problems arles found thing I had no idea was wrong with it'it took a week or so but he did a fantastic job and my truck runs perfect I'm so happy I took it there'it was a little expensive but it was worth it

debra baessler on 7/14/2020

I can always trust my vehicle with Ron’s. I trust them.

Dennis Roos on 6/15/2020

Another great job. Had oil changed, the maintenance light was on. Quote of $140.00, paid $46.00. Great job, good warm people. Will return over again.

Erik Miletich on 6/12/2020

I would highly recommend Ron's Automotive to anyone looking for a quality automotive service. They have great customer service, knowledgeable, QUALITY work and will explain what is going on with your vehicle.

Cory Walaitis on 5/10/2020

Awesome.

Erin Johansen on 3/28/2020

Thanks Ray for great service as always. It's nice to have a trusted place for all our car's needs.

Chuck Ah Choy on 2/25/2020

I've been to Ron's Automotive a few times over the years and have come back because of their prompt service and quality of work. They provide an up front summary of work needed which allows you to make informed decisions before making any repairs. The staff are always very friendly and helpful.

Cato_Ja on 2/24/2020

Very fast professional repair.

Carl Klinge on 11/20/2020

Service, as always, was excellent. One suggestion, though. I get 'good customer' postcards for free oil changes or other discounts but never have them with me or forget them in the glovebox when I take the car for service. If you send these to your good customers there should be a notice of a credit for that service if the customer comes in and has service performed on the car.

Daniel Williamson on 10/7/2020

Spent about $100 on a diagnostics report...I saved up for some work that was quoted ~$800. The diagnostic report was correct but due to a glitch, the repair estimate was incorrect and was actually $1100. I spoke with Ray and was informed that one of the technicians (Andy) was going to put inferior parts in my car to save $$. Then Ray told me that this is not their standard and that the estimate for repair was $1400. This repair went from $800 to $1400 and they were going to put inferior parts in my car. Ray said he was going to speak to Ron about this and would follow up with me. Received follow up from Ray and they were able to revise the quote to $1200. Thank you for the follow up.

Cube Solve Hero on 8/21/2020

Very honest and up front with my car. I would definitely recommend

george jones on 8/5/2020

Over priced and bad service

Deon Jack on 7/31/2020

This is hands down the best auto shop in town

Diana Roberts on 7/4/2020

Ron's took good care of us for this bumper repair and oil change, also taking the extra trouble to accommodate a change in time when we needed to get the car back early. Pleasant to deal with - Thanks

Emilie Holder on 6/27/2020

Friendly, professional, honest. I'm very particular about who works on this car, and had heard good things about Ron's. The mechanic explained what the diagnostic results were on my 97 Acura with 225,000 miles on it. He also answered my questions as I am somewhat familiar with my vehicle, and want to understand how things work. They also texted me this information and we discussed what items were priority. They were able to do the work the next day. I highly recommend this company for auto servicing and repair. (And they offer a AAA discount!)

DanaJo Moses on 5/8/2020

Ron's is awesome. My husband and I always trust them and they never fail us.

Daniel O'Neill on 5/2/2020

I was charged $346 to replace a battery in my 2005 Dodge Caravan. I indicated I thought it was a bad battery and they insisted on a full electrical diagnosis. It was the battery. These people work to get every last $ they can wring from a customer. This was my third visit and last. Beware.

Gamingfordays G on 3/12/2020

Brian helped me get my car a well needed Coolant flush. They offer a ride home no charge too if needed. Will be back in the future.

Free Demographics on 1/8/2020

Great local digs! Free shuttle service!

Cathy Tramaglini on 12/27/2019

Drove into Ron's with a headlight problem expecting to have to make an appointment. A technician was available and made the necessary adjustment on the spot. Amazing

Donna Weiler on 12/5/2019

Aaron is a true professional!

Haris A on 11/22/2019

Called around to a few shops in town after I couldn’t figure out what I thought would be an expensive electrical fix on my truck, called Ron’s and spoke to Aaron who assured me they’d look into my issue and let me know what they came back with on the diagnostics. After a couple of days they let me know most of the tests came back okay but they weren’t going to give up until they could replicate the issue and find the culprit. They were very respectful and courteous when I stopped in while I was in the area and advised they found a faulty relay and asked if they could try to see if that resolved the issue. Sure enough it was a $35 part plus diagnostics fee. They didn’t try to upsell me into unnecessary repairs and were spot on with the timing they gave me. I called my wife and told her I found our new shop in town! Ron’s will be getting all of our business moving forward and I will gladly recommend them to all my friends and family who need auto repair or body work. Best auto shop I’ve dealt with in years!

David Chesnokov on 10/10/2019

They did an amazing job fixing my car and they got it done very quick. My car was backed into at a job site, I took it straight to Ron's, and Marlene from Ron'a helped me deal with filing my claim with the insurance and stayed in contact and dealt with the insurance claims adjuster throughout the process, making it stress less for me. And she also kept me informed through out the whole process. They cut out and replaced my quarter panel and used all factory parts. I can't tell the car was ever even hit. They did a perfect job. Good job guys, I'd leave 10 stars out of 5 if I could. Definitely will be my go-to shop in case of any future accidents.

Cheryl Bartow on 4/18/2019

They made me comfortable right from the start, were so friendly, dealt with claims rep, set up rental, and kept me informed. My car is back like new. And it felt so easy. I am just so pleased beyond words

Connie Gee on 6/5/2018

Wanted to charge double the other places.

David Agnor PhD on 7/31/2017

They warranty their work, honest about responsibility.

Fred Terranova on 10/8/2016

Quality, Had major work done, they do it right.

CalebGamer 16 on 7/22/2016

Worst customer service I've ever seen. They aren't there to make the customer happy

Gene Semons on 7/26/2014

Pat kept me informed on the progress through out the repair process. Looks like the accident never happened. I would recommend!

Debi Hoffman on 11/12/2020

Ron’s does great work! Have had great service and would go back again! Very friendly and quick service.

Carrie Canfield on 10/15/2020

Communication was easy, fast and straightforward. I like that they went over the inspection with me and helped me prioritize repairs as I am on a budget. Convenient location and reasonably priced. Will be back for vehicle maintenance.

David Banegas on 10/5/2020

Great people friendly and professional.

David Prival on 8/15/2020

I took my 94 ranger there and it had all kinds of problems arles found thing I had no idea was wrong with it'it took a week or so but he did a fantastic job and my truck runs perfect I'm so happy I took it there'it was a little expensive but it was worth it

Dennis Roos on 6/15/2020

Another great job. Had oil changed, the maintenance light was on. Quote of $140.00, paid $46.00. Great job, good warm people. Will return over again.

Erin Johansen on 3/28/2020

Thanks Ray for great service as always. It's nice to have a trusted place for all our car's needs.

Chuck Ah Choy on 2/25/2020

I've been to Ron's Automotive a few times over the years and have come back because of their prompt service and quality of work. They provide an up front summary of work needed which allows you to make informed decisions before making any repairs. The staff are always very friendly and helpful.

Cato_Ja on 2/24/2020

Very fast professional repair.

Carl Klinge on 11/20/2020

Service, as always, was excellent. One suggestion, though. I get 'good customer' postcards for free oil changes or other discounts but never have them with me or forget them in the glovebox when I take the car for service. If you send these to your good customers there should be a notice of a credit for that service if the customer comes in and has service performed on the car.

Daniel Williamson on 10/7/2020

Spent about $100 on a diagnostics report...I saved up for some work that was quoted ~$800. The diagnostic report was correct but due to a glitch, the repair estimate was incorrect and was actually $1100. I spoke with Ray and was informed that one of the technicians (Andy) was going to put inferior parts in my car to save $$. Then Ray told me that this is not their standard and that the estimate for repair was $1400. This repair went from $800 to $1400 and they were going to put inferior parts in my car. Ray said he was going to speak to Ron about this and would follow up with me. Received follow up from Ray and they were able to revise the quote to $1200. Thank you for the follow up.

george jones on 8/5/2020

Over priced and bad service

Deon Jack on 7/31/2020

This is hands down the best auto shop in town

Diana Roberts on 7/4/2020

Ron's took good care of us for this bumper repair and oil change, also taking the extra trouble to accommodate a change in time when we needed to get the car back early. Pleasant to deal with - Thanks

Emilie Holder on 6/27/2020

Friendly, professional, honest. I'm very particular about who works on this car, and had heard good things about Ron's. The mechanic explained what the diagnostic results were on my 97 Acura with 225,000 miles on it. He also answered my questions as I am somewhat familiar with my vehicle, and want to understand how things work. They also texted me this information and we discussed what items were priority. They were able to do the work the next day. I highly recommend this company for auto servicing and repair. (And they offer a AAA discount!)

DanaJo Moses on 5/8/2020

Ron's is awesome. My husband and I always trust them and they never fail us.

Daniel O'Neill on 5/2/2020

I was charged $346 to replace a battery in my 2005 Dodge Caravan. I indicated I thought it was a bad battery and they insisted on a full electrical diagnosis. It was the battery. These people work to get every last $ they can wring from a customer. This was my third visit and last. Beware.

Free Demographics on 1/8/2020

Great local digs! Free shuttle service!

Cathy Tramaglini on 12/27/2019

Drove into Ron's with a headlight problem expecting to have to make an appointment. A technician was available and made the necessary adjustment on the spot. Amazing

Donna Weiler on 12/5/2019

Aaron is a true professional!

Haris A on 11/22/2019

Called around to a few shops in town after I couldn’t figure out what I thought would be an expensive electrical fix on my truck, called Ron’s and spoke to Aaron who assured me they’d look into my issue and let me know what they came back with on the diagnostics. After a couple of days they let me know most of the tests came back okay but they weren’t going to give up until they could replicate the issue and find the culprit. They were very respectful and courteous when I stopped in while I was in the area and advised they found a faulty relay and asked if they could try to see if that resolved the issue. Sure enough it was a $35 part plus diagnostics fee. They didn’t try to upsell me into unnecessary repairs and were spot on with the timing they gave me. I called my wife and told her I found our new shop in town! Ron’s will be getting all of our business moving forward and I will gladly recommend them to all my friends and family who need auto repair or body work. Best auto shop I’ve dealt with in years!

David Chesnokov on 10/10/2019

They did an amazing job fixing my car and they got it done very quick. My car was backed into at a job site, I took it straight to Ron's, and Marlene from Ron'a helped me deal with filing my claim with the insurance and stayed in contact and dealt with the insurance claims adjuster throughout the process, making it stress less for me. And she also kept me informed through out the whole process. They cut out and replaced my quarter panel and used all factory parts. I can't tell the car was ever even hit. They did a perfect job. Good job guys, I'd leave 10 stars out of 5 if I could. Definitely will be my go-to shop in case of any future accidents.

Cheryl Bartow on 4/18/2019

They made me comfortable right from the start, were so friendly, dealt with claims rep, set up rental, and kept me informed. My car is back like new. And it felt so easy. I am just so pleased beyond words

Fred Terranova on 10/8/2016

Quality, Had major work done, they do it right.

Gene Semons on 7/26/2014

Pat kept me informed on the progress through out the repair process. Looks like the accident never happened. I would recommend!

Cori Samuelson on 1/11/2021

My car is doing great. I have probably driven 50 miles since I got it back and all is well. I feel confident with the quality of the repair. I was referred to Ron's Automotive back in 1999 when I first moved to Vancouver. It is the only place I have taken my cars to for mechanical problems. I trust that they are honest and want their customers to feel safe and secure when they leave the lot.

Christy Hayes on 1/14/2021

I am over the moon happy with the service that I received from Ron's Automotive - Hazel Dell. Have had the same problem with my car that I had other shops say that they fixed and it was not. Was referred to this shop and can not say how happy I am to have taken their advice. They listened to me as to some of the sounds it was making as well as the real problem I was having. After doing a diagnostic test they were able to get the problem fixed in a very short time. Other shop says they did a diagnostic but it did not show up on the paper work and charged me a fortune to what they say fixed it. (Not). Adam explained to me before, during and after every detail that was going on and how my car would feel after repairs. Can not say enough good things about this shop. No other shop even comes close! Shout out to the driver(Not sure of his name) that took me home and picked me up to get my car. Adam is amazing!

Diane Polzen on 1/24/2021

Very professional and quick service. Very happy with the work.

Deeann Mattson on 2/5/2021

Ray was great ! They did a great job. Thoroughly explained what they did etc. Thank you for your work. I'll come there everytime.

Ernest Lincoln on 2/10/2021

Had a wheel bearing go bad. Dropped my truck off and it was fixed in less than 2 days.

David Way on 2/26/2021

No charge since it was only an EMPTY windshield washer tank issue! User error, user fixed. Great job to Ron's Automotive.

Darren on 6/4/2021

I have a friend who knows the manager well at this shop. I had a TIPM fail and had my car towed there. There was a check engine light and the car wouldn’t start. I got a quote in reasonable time the next morning. They charged 2 hours and had a call to me by 9am. They had located a failed TIPM. I had asked Brian to have the tech double check the grounds. Brian stated that the tech found a loose ground and couldn’t later tell me where. Also, the tech cleared the check engine code without recording it somehow. They took 1 hour to tell me I had a failed piece I already knew about and did not appropriately log or remember the code. I called Ray, the manager and stated that I was charged 150 for the check scan that wasn’t successful, and had a hard time not staying the simple fact that they didn’t have enough time in the day to pull the car in and diagnose in 2 hours opening at 8. Ray stated that the charge is the charge and that the tech did not need to state any detail of the findings, only the diagnosis. When I reviewed the labor and parts, it was 2200 plus to repair and they did not help me in any way. I even prepaid and they wouldn’t leave the car for me in the lot. This looks to be a “buyback” shop who likes to lock up these cars and hope that they are abandoned. The TIPM took a week remanufactured for 2008 dropped in with no tools but a single 12mm and took 30 min. Replaced and repaired for $188 compared to there 2200. Everyone was disrespectful. It would have been much better to not “know” anyone. Worst shop experience of my life, but my car runs fine now. Thanks to me. Expensive and just an average old dishonest shop who laughs at your customers.

Cougar2613 AlwaysMovingForward on 7/1/2021

$6,000 In service was done to my truck. Yet it wasn't fixed. Had it towed home where I finished the repairs. I then noticed they put to big of a bolt into in my valve cover cracking my head. The AC no longer had and charge their for now doesn't work. Wires were left unplugged and dents the front bumper from when the pushed the truck with there machine.. all this after I had a new engine put in that cost an additional $6,000. All my concerns have been sent to there management. I will update post if anything positive happens. As of right now I wouldn't go back for any kind of service.

Heidi Starr on 9/3/2021

Ron’s constantly delivers top notch costumer service! I’ve always been satisfied with work done on my vehicles.

Doug Mabry on 10/2/2021

Went in to have my blinker worked on. I was told it would be at least $500 and could be up to $1,500. I bought a blinker switch for $100 and installed it in 20 minutes. My prior experience with a radiator problem took 3 trips. Each time I was told it was fixed and it still over heated. Over priced, poor customer service and poor quality work

Dennis Mathews on 10/8/2021

Repair to heating system

Gladys Melton on 12/28/2021

I took it to the dealership they couldn’t figure it out and in addition they pushed me out till January to tear the engine down. So I called Ron’s automotive and they have it fixed In one day. Fuel injector bad in cylinder six. They have a new customer with me! I’m super impressed and just so you know I’ve always taken my car to the dealership …not anymore. Thank you Rons Automotive you guys rock!

Candy Stewart on 1/18/2022

I took it in for engine diagnostics. Adam was very professional and honest. Told me a few things that needed fixed and gave me the option to fix it myself and then bring it back in for further diagnostic. They were very professional at original price and very honest. Very friendly staff.

Casey Kirkham on 1/31/2022

I was able to get my vehicle in first thing in the morning without issue, received regular communication throughout the day. Very professional team. Very much appreciated their excellent and expeditious work in getting me back on the road. Thank you.

Debbie Griffis on 2/3/2022

Best Automotive repair company that I've ever did business with. I highly recommend Ron's Automotive for their reasonable prices, integrity, excellent customer service and exceptional work.

Colin Rogers on 3/24/2022

Fantastic service. I was nervous that something was wrong with my van, so they checked it out. Got me in and out quickly and were thorough and professional at every step. Would definitely recommend.

Cherie Green on 3/29/2022

Very pleased with the customer service and expediency. We will come back!

Elizabeth Duncan on 6/2/2022

First time coming here. Very professional. Good communication. Immaucate waiting area. Had a very good overall experience.

Constance Stevens on 6/1/2022

I've been using Ron's auto for years and have never been anything but highly satisfied. The facilities are clean and the help is always very courtesy. Their prices are fair and competitive plus they keep track of what service your vehicle needs.

Gladys Melton on 4/28/2022

I had to return to Ron’s after my engine repair because my a/C wasn’t working. It was fine prior to them fixing my engine… well oddly it turned out that the condenser had a leak. Odd…worked fine before well it’s another $900+ to fix that. I asked for a discount since I had just given them $7000+ For the engine NOPE Wow not even 10% nope. not impressed and not their problem.

Cherie Green on 3/29/2022

Very pleased with the customer service and expediency. We will come back!

Colin Rogers on 3/24/2022

Fantastic service. I was nervous that something was wrong with my van, so they checked it out. Got me in and out quickly and were thorough and professional at every step. Would definitely recommend.

Debbie Griffis on 2/3/2022

Best Automotive repair company that I've ever did business with. I highly recommend Ron's Automotive for their reasonable prices, integrity, excellent customer service and exceptional work.

Casey Kirkham on 1/31/2022

I was able to get my vehicle in first thing in the morning without issue, received regular communication throughout the day. Very professional team. Very much appreciated their excellent and expeditious work in getting me back on the road. Thank you.

Candy Stewart on 1/18/2022

I took it in for engine diagnostics. Adam was very professional and honest. Told me a few things that needed fixed and gave me the option to fix it myself and then bring it back in for further diagnostic. They were very professional at original price and very honest. Very friendly staff.

Carrie C. on 6/24/2022

Communication was easy, fast and straightforward. I like that they went over the inspection with me and helped me prioritize repairs as I am on a budget. Convenient location and reasonably priced. Will be back for vehicle maintenance.

Charles Crane on 7/17/2022

Ron's does a great job that's why I come back thank you guys !!!

Heather Loiselle on 7/21/2022

Rons is one of the most honest auto repair shops I have ever worked with. I was quoted much higher at two other shops because it included work that didn’t need to be done! Including front brakes that had over 90% of the pads left. Tiffany was transparent and kept me up-to-date not only on what was going on with my car but the cost of everything. She helped me figure out a financing option through the shop that gave me the ability to get my car in working order so we can go on a trip. Most importantly she didn’t make feel guilty for all the work that has been neglected rather she showed an understanding of a momma of four doing her best to get by. John did fantastic work and got my car done in a timely fashion. He made sure my car was safe to drive around with my four kiddos and I can never give enough appreciation for that. I will continue to use Ron’s for all my car needs in the future. I also will highly recommend calling Tiffany to schedule an appointment for all friends and family.

Demarae Ralph on 8/1/2022

Ron’s is great! They communicate well, honestly and frequently. It took longer than first stated, but they’re also pretty busy and it was so hot! And, like I said they communicated well, so I wasn’t left in the dark. I love the shuttle service so I didn’t have to worry about finding a ride to pick up my car. Great customer service and got my car running like a dream again.

Connie Duckworth on 9/13/2022

My battery went dead so battery was replaced and I asked them to do a lube oil filter which they did also. I called on Monday morning and was told Tuesday was the earliest that they could get to my car and that was fine but they actually got to it on Monday which really surprised me. Those that I talk to on the phone we're very friendly and helpful. I will definitely come back .

Jack Benham on 9/20/2022

As always, Ron's Automotive did a great job. The staff are always easy to work with and the service provided was fast, quick and good value for the cost. I highly recommend this company.

Carl Klinge on 10/10/2022

Good and friendly service.

Doug A on 10/12/2022

Outstanding service...This was my first time using Ron's Automotive. I has a check engine light and got appointment the next day..They kept me informed on progress and found the issue with in a couple hours and fixed it..I will be returning now for service on both of my vehicles..

Doug Burckhard on 10/29/2022

We're fairly new to the area and when one of our cars, a 2007 Honda Pilot, needed it's suggested Timing Belt change, along with other components normally associated with working on the front end of the engine (Water pump replacement, hydraulic tensioner, etc), we brought it to Ron's based on customer ratings. We knew this maintenance was a pricey, but necessary expense for our well-kept vehicle, and we were initially disappointed that soon after they did the engine work, the vehicle developed what appeared to be an oil leak. Thinking that the leak was a result of the recent work, we brought the vehicle back to Ron's. What followed was a series of re-visit's to Ron's, all during which my consumer-beware gauge was hitting the stops, particularly because after owning more than 30 vehicles over 45 years, not all of my visits to car repair shops were pleasant. In the end, though, we found the source of the leak and indeed, it was unassociated with the initial work that Ron's had done. And even though he had no obligation, nor expectation to do so, Ron's resolved the issue with the separate component (the steering pump/fluid) that had been the source of the lead all along, at no more cost to me. I commend Ron's Automotive for their quality work and their sincere efforts to provide a service with fairness and integrity. I highly recommend them for all of your car's needs.

D Woods on 1/5/2023

Unethical pricing. I hate to give them a bad review because they did seem really nice but the price are ridiculous. I had two items that popped up on diagnostics and I was quoted $1000 to replace both. One was a sensor that the dealership quoted at $115 for the part itself; it has one screw and one connector and is easily accessible, it took me about 10 min to replace. The other item was the thermostat which the dealer quoted me $400 for the part; replacement time for an untrained individual is about an hour since it involves draining fluid and bleeding the system. If I bought the dealership parts without discount, that would put me at $515 and a little over an hour of work. So they're charging at least $485 for an hour of easy work? That's insane, it's 3 bolts, a connector, and some coolant in and out. * I actually bought the parts at napa and paid $60 total and did the work myself for a savings of $940.

George Diegner on 2/2/2023

Very poor! My 77 yr old mother purchased a Interstated battery there 12 months ago and it tested bad and left her stranded. It has a 24 month free replacement warranty, however they said that it needs to be completely dead to be warrantied. How is a battery with 30% bad cranking amps going to start a car? Hassle, Runaround and Dishonesty to say the least.

David Peterson on 4/26/2023

I have been coming to Ron's for the last 8 years and I will continue to because they do the job right and they back up their work. I just had my car in with a catalytic converted issue and was fixed that day. Love their customer service.

Emry LeGore on 8/5/2023

I really enjoy the diagnostic sheet they gave me post visit. It gave me a good idea of what to save for and what to prioritize. I appreciated the photos they took of my car, highlighting the issues it was having. 10/10

Debbie York on 8/18/2023

Ron's replaced the brakes and water pump on my Mazda3. All the employees I delt with were super friendly and they had my car finished in half a day. I drove away happy that I didn't have to worry about my brakes anymore and felt good about a new water pump which they also did a complete cooling system service on. However, 2 days later the coolant temp light started flashing. I thought no way! No way could I be overheating after just having the system serviced! I pulled over and called Ron's then limped my way there on a Friday afternoon. Shout out to Alan for working me right in on a busy afternoon! They found the serpentine belt had over stretched so they replaced it and had me out in no time AND no additional charge. I think Ron's is a very reputable shop. I also appreciate their shuttle service! Thanks Ron's!

Danielle Reid on 10/12/2023

The men there not only argue and make things difficult. As the gentleman yelled at me. The manager was sitting behind him and did nothing. And when I said something about him not stepping in. He said he prefers them to learn on tgier own. So in his opinion it's more professional to let a Employee argue with the customer in front of other customers rather than step on and show them the correct way. But they also lied about the work they did and I watched them overcharge a senior man who said he was disabled! This place is a disgrace! NEVER come here! K&m auto in Portland will be better off for you and your cost!

Heather Hilbun on 11/22/2023

We have taken our car to Ron's twice and each time they have done an awesome job of getting us back on the road. They care about their customers and are willing to help any way they can. Ron's will be the place we take our car to when we need something fixed.

Corrine Vega on 12/14/2023

i highly recommend having your repairs done here. I've taken two of my car in to be service and had a fantastic experience. The staff was very professional and prices where great. The technician's did a great job this has been my shop for several years now. Me and my family only use Ron's auto for our auto repairs i no the job is getting done correctly and I've never had an issue with a repair I've had done here. Thank you Ron's auto for being a HONEST shop.

Dayna Nichols on 12/14/2023

I had a great experience with Ron's Automotive. Lucky, the customer representative, was both informative and caring. I felt he actually listened to me and my concerns. He quickly set up an appointment for me to come in the next day. At my appointment, Jordan took my car into the back immediately, identified the problem, and provided a solution. Fast, efficient, and awesome service!! I will definetly be recommending to all my friends and family if they need any service done for their cars! :)

Emily Heaton on 12/14/2023

My experience with Ron's was 10/10. Their customer service was exceptional! The gentlemen in the office are very kind and seem to have great integrity. Zac was the one who helped me and coming from someone who knows absolutely nothing about cars, he made me feel very comfortable and did not make me feel incompetent in any way. He talked me through the issues and really helped me understand what was going on with my car. They also provide a great shuttle service! Big thank you to all the guys over at Ron's!

Donna Major on 12/14/2023

Very happy with Ron's Auto, especially the techs and manager at the Cascade Park location. Had my Ford Edge in to a couple of different shops this past month to diagnose a weird, intermittent issue with stalling. Not fun in traffic. No one else could figure it out. Finally was referred to this Ron's Auto, specifically the Cascade Park location, from a co-worker. Not only were they able to get me in quickly, but they found the issue and fixed it. BIG THANK YOU to the whole team!!

Christina Untiet on 12/14/2023

My daughter’s old car had the brakes and master cylinder replaced (not at Ron’s but somewhere else) but the brakes seized while she was driving shortly after this was completed . She called Ron’s, arranged a tow, and paid to diagnose the problem. Battery was dead &replaced. $570 later we are told it’s needs a new master cylinder for $1700 (total including tow fees, battery, diagnostics, and a master cylinder). My husband and I go in to talk to have a conversation about their findings. Was ignored for several minutes by an older man in the office who looked at us several times but kept on tinkering with a thermostat. Several minutes later Alan, a younger gentleman enter the shop, apologize and sort out who is going to talk to us about the car. Alan took lead as we expressed our concerns with it being a new piece of equipment we were reluctant to pay for this again. It was new information to him that this part was brand new and recently installed. We explain to Alan this is a brand new part recently installed a few hundred miles away but we are suspicious of the diagnostic. Our plan was to pick up the car the next day to have it towed elsewhere. Les Schwab pricing for this work- $300. So we tow to Les Schwab as is seems the easiest route to get the car in the road and safely driving. We are informed they can’t touch the car due to liability concerns as the way the brand new brakes wore down in such a short period of time there is a strong likelihood of contamination in the lines and they can’t perform this work as it needs further fixing. I call Ron’s and ask the young man who answers for Alan so I can have a consistent experience with someone knowledgeable with our current situation. He isn’t in and the person on the line won’t get anyone else he wants to hell figure it out. I explain their diagnosis was incorrect, shared what I’d learned and supported the information with news that again, we just replaced the part they said to replace. The young man was incredibly defensive, hot tempered, made degrading remarks about other establishments works and double downed on their assessment that $1700 is a fair price and if I want to bring the car back they will first replace the master cylinder then start to look at other options. I express my strong position of no, I would like to have another diagnosis completed by a more experienced tech as our primary goal is to have the car on the road and safe for my child. I was very clear and intentional in assuring him we didn’t think anyone did anything wrong at this shop. We are merely sharing information and want to fix the true problem which is not an accurate representation of what we paid for at their shop. The young man refused to work with us to have the car towed back, stated I can pay for another diagnosis or if I insisted they would flush the brakes for under $200 but we are responsible for diagnosis fees and getting the car there because they don’t that. I tell him we had the car towed to them days prior and again, my information is met with defensiveness, rude tone and an overall feeling that I simply cannot do business with this establishment unless I want to have a pissing match with a kid over the phone. I thanked him for his time and we had the vehicle towed several hundred miles back to the original point of repair. In retrospect, I believe this entire situation could have been avoided if someone with a smidge of business sense would have assisted us in troubleshooting this complex puzzle to accurately diagnose what is wrong. A week later and I’ve still not heard from anyone at this shop as a follow up. I would not recommend this shop to anyone, particularly if they are a young female expecting to receive fair, honest, and respectful treatment. We don’t mind paying top dollar for top quality however I believe our situation was treated as opportunistic. I would give zero stars if I could. When our final fix is complete I will be contacting the BBB to not only my great displeasure but to report the questionable business practices I experienced.

Gary on 1/6/2024

Ron's checks out your problems in detail then let's you decide what things should be fixed and when .. this is respect and the proper way all business should be done

Connor Lien on 2/15/2024

They helped me out in a very timely manner, just only charged me for a diagnostic for a simple fix. Can’t imagine what the dealership would have charged me. Thank you guys!

Dan Robinson on 2/24/2024

Ron's did a great job on !y wife's car. The biggest problem is dealing with our insurance company....they preferred that Ron's use used parts which they didn't, but would have voided any warranty of their work. I will recommend you give Ron's a try next time you need repairs. They have great principles and do great work.

Dave Clark on 3/21/2024

good people and good services as expected

Issac Baker on 3/26/2024

Working with Ron’s was super easy they handled my warranty claim headache free.

ELi Lawrence (Zombi3catfish) on 4/6/2024

Tried telling me it would cost 2.3k to fix my ac cause there is only factory parts. Wanted 1k for the compressor, found an aftermarket that they said wasn't available for 280$ felt like I was being played:/ they did a good inspection on the car and were detailed.

Gerardo Brambila on 5/15/2024

(Translated by Google) Very good service, they repaired my vehicle quickly and gave me a very good price. (Original) Muy buen servicio me hicieron rápido mi reparación de mi vehículo y me dieron muy buen precio.

Debra VanSice on 6/1/2024

Great job fixing my sister's vehicle yesterday. It was especially nice of you to return the vehicle to her location since she was unable to pick it up herself. Your attention to detail and friendly demeanor were both greatly appreciated. Thank you.

Chrissy D on 6/4/2024

Ron’s Automotive was super helpful and very fast. Their customer service is awesome! Highly recommended!

Chris Uhlik on 6/10/2024

Very friendly and professional service. Good place to get something done if you don't want to do it yourself. They diagnosed my A/C leak (evac and dye test) and found the leaking condenser then had it replaced within 2 days for $1200. They also did a comprehensive inspection finding a few other things that I should take care of someday. Exceeded my expectations.

Harvey Allen Darst IV on 6/14/2024

Great people, and pretty honest and helpful. Thanks!

Denise Haugen Williams on 7/30/2024

Had a great experience. I did my research on the car and price I should pay and it was exactly what they were charging. Very easy to deal with.

Greg Maas on 8/3/2024

Why wait on a dealership? Ron's Automotive is responsive, efficient, and their mechanics do an excellent job.