});
});

  • C. S. on 10/25/2024

    This was the best experience I’ve ever had at an automotive repair shop! They do a 50 point inspection and send you photos of what’s good and bad with your car being very thorough! The staff sent an Uber to pick me up which was a relief! My car is old but is running amazing after it was fixed! Highly recommend because they are personable and communicative!

  • Connie Duckworth on 9/13/2022

    My battery went dead so battery was replaced and I asked them to do a lube oil filter which they did also. I called on Monday morning and was told Tuesday was the earliest that they could get to my car and that was fine but they actually got to it on Monday which really surprised me. Those that I talk to on the phone we're very friendly and helpful. I will definitely come back .

  • Dayna Nichols on 12/14/2023

    I had a great experience with Ron's Automotive. Lucky, the customer representative, was both informative and caring. I felt he actually listened to me and my concerns. He quickly set up an appointment for me to come in the next day. At my appointment, Jordan took my car into the back immediately, identified the problem, and provided a solution. Fast, efficient, and awesome service!! I will definetly be recommending to all my friends and family if they need any service done for their cars! :)

  • Layne Fish on 1/4/2025

    They were able to answer all my questions and make me an appointment for a convenient time the next day. Got me in and took care of the car in a couple of hours. The building is immaculate, the shop clean, staff friendly. The prices are reasonably competitive.

  • Shane Clemens on 12/14/2024

    Zack the service advisor was great getting my car in and taken care of. We felt very taken care of and the car left in better condition then we dropped it off. Only reason I'm not giving 5 stars is due to the price in labor. Seemed a little excessive compared to local shops.

  • Aiden Bighaus on 2/18/2025

    Good communication, decent prices

  • Darren on 6/4/2021

    I have a friend who knows the manager well at this shop. I had a TIPM fail and had my car towed there. There was a check engine light and the car wouldn’t start. I got a quote in reasonable time the next morning. They charged 2 hours and had a call to me by 9am. They had located a failed TIPM. I had asked Brian to have the tech double check the grounds. Brian stated that the tech found a loose ground and couldn’t later tell me where. Also, the tech cleared the check engine code without recording it somehow. They took 1 hour to tell me I had a failed piece I already knew about and did not appropriately log or remember the code. I called Ray, the manager and stated that I was charged 150 for the check scan that wasn’t successful, and had a hard time not staying the simple fact that they didn’t have enough time in the day to pull the car in and diagnose in 2 hours opening at 8. Ray stated that the charge is the charge and that the tech did not need to state any detail of the findings, only the diagnosis. When I reviewed the labor and parts, it was 2200 plus to repair and they did not help me in any way. I even prepaid and they wouldn’t leave the car for me in the lot. This looks to be a “buyback” shop who likes to lock up these cars and hope that they are abandoned. The TIPM took a week remanufactured for 2008 dropped in with no tools but a single 12mm and took 30 min. Replaced and repaired for $188 compared to there 2200. Everyone was disrespectful. It would have been much better to not “know” anyone. Worst shop experience of my life, but my car runs fine now. Thanks to me. Expensive and just an average old dishonest shop who laughs at your customers.

  • Marti Banegas on 1/14/2022

    Our family has been dealing with Ron's Automotive for a number of years now and it's great to have a reliable go-to place instead of the dealer. The staff is friendly and go out of their way to accommodate schedules. The work recommended and completed on my car has always been top notch. I made my appointment for some service recommendations online and a quote was sent by email for me to confirm what was to be done. I spoke with Ray on the phone and he worked with me to modify what would be done to my car. I took the car in for the appointment at 8:30 am and all work was completed the same day. Because Ron's didn't have time for a car wash and inside cleaning, they let me know I could come back the following Monday to have that done. Yes, car repair is expensive for many issues, but it's so much less than paying for a new vehicle. And I have the satisfaction and confidence that my car is running in top shape with warranties in place for the work that's been done. Thank you, Ron's!!

  • Rachael Baur on 4/15/2022

    I brought my car into Ron's Auto for a power steering pump fix and the next day it ran a thousand times worse than before the original issue. Unfortunately my car was at Ron's Auto for four days and they could not figure out what was going on. I understand if they don't have the equipment they need for a Volvo, but would have been much more appreciative if they would have told me that at the start as I have a timeline, which I told them about. Please take your business elsewhere.

  • Autumn on 11/13/2024

    Honestly they deserve 5 stars! Their customer service is phenomenal. I wish I could remember everyone's name but Zach and Jeff were who I mostly dealt with and Zach answered so many qurstions for us. My car is having weird issues and they helped diagnose it and made sure to give me info on recalls and warranties. They send a fully detailed inspection report with photos in terms that were easy for me to understand. Their reports show low, medium, and high priority items and they'll walk you through all of it. They clearly care about their clients. If the dealership won't fix the warranty issues I 100% will bring my car back to Rons automotive for the remaining repairs. I'd much rather support them than the dealership. The issues that I did have them fix were done so with quality and speed and everyone was beyond nice during this stressful event!

  • John B on 3/14/2024

    I absolutely love coming to this shop. Their staff is extremely polite and welcoming. Their mechanics are highly trained professionals that really do know what they’re doing. I have had such great experiences with them in the past and currently have yet another vehicle my 2004 Subaru Forrester in for a major head gasket repair. As with any true and correct review, I will update this after completion and return of my vehicle. Though I have no doubts. It will be as wonderful of an experience as it has in the past. Automotive repair is expensive and troublesome, but when placed in the right hands. It doesn’t have to be such a stressful situation. I would definitely recommend them to anyone Needing car, maintenance or repair and desire to have your vehicle handed over to trusted professionals who will actually do the work and do it right. They also communicate with you the whole way through and also have a very user-friendly notification system that gives you updates on your vehicle as well as access to full reports which make it so much easier to figure out what’s going on and how it’s being handled.

  • Julie Chen on 11/23/2021

    I would give a zero star if I could, felt the shop was dishonest and untrustworthy. I pay and got my car fully inspected and brake fixed by them, had to take it back after three months because the steering wheel start shaking when braking. The manager said they would do a full brake inspection for free since work would done in last three months. But when I went to the shop, the front desk staff Adam said since we only did back brake we will only check the back brakes. I was like that's not what manager said, it suppose to be a free braking system check. Finally he agree to have car look at. Got a call later said they look at the brake system and said everything is good. But when I drove it home, the shaking is still there. Took it to another shop, the new shop shows me how bad my rotors are looking both front and back brakes so that's probably what's causing the shaking steering wheel. The new shop was surprise the back brake work Ron did for how much they charged me. Never gonna go back to them again.

  • Hunter on 1/7/2025

    This shop preys on young women over the phone with deceptive practices. My girlfriend was promised a no-charge diagnostic, only to later get a call saying it would cost $80—after they’d already completed the report. Misled and frustrated, I called to discuss the issue and was transferred to Jeff, the manager. I wasn’t even asking for the diagnostic to be free. I simply pointed out that my girlfriend chose their shop because of the promise of no upfront cost. Jeff was not only unhelpful but downright condescending. He refused to address the issue because we couldn’t name the person she spoke with—seriously? When I suggested Jeff review the schedule to see who was working when the report was generated, he flat-out refused. What kind of manager can’t check a schedule or doesn’t know who’s answering phones? It’s insulting—they think you’re stupid. Then Jeff tried to confuse the issue by claiming they use multiple call centers. That’s a blatant lie. Both my girlfriend and I were connected directly to the shop when we called. More excuses to dodge accountability for their bait-and-switch scam. Jeff’s dismissive attitude made it obvious this shop knows exactly what they’re doing. He was quick to end the call when he realized I wasn’t buying into their excuses. Zero accountability, zero integrity. Avoid this place at all costs. Take your business to Cartech on Fourth Plain near Grand. They’re honest, reliable, and don’t rely on fake 5-star reviews to cover up shady practices.

  • Adam Walker on 10/23/2023

    I have been pleased before in the past with the quality of the repairs themselves, however, their service is always poor, other than Ray. Their diagnostic seems like it is literally plugging it into one of those code readers and regurgitating back information I could have gotten myself without even popping the hood of the car. Then they come in with sweeping generalizations on what they think it is, with an estimate so high you are thinking at that rate my car is totaled. They do not honor the RepairPal estimates though it says they are a participating location. They have tried to get me to replace things I literally replaced before taking my car to the shop. They try to make the cost of the diagnostic cost enough to make you want to do the repair, then last minute the quote you already found high gets a little higher for some unknown reason. We took our 2013 Kia Optima into the shop for a timing chain replacement and front brakes and rotors and the estimated $5000-$6500 when on RepairPal it had the timing chain from $1455-$1717, and Brakes $397 from the dealerships estimate. They said the job would take 11 hours, about an hour longer than it should take to replace an engine and still you would need to calculate the labor at over $400-$500 and hour to make the estimated even close. Never going back.

  • Angie H on 4/22/2021

    If you remember when they had a shop in Hazel Dell on SE 78th, they've moved all repairs to Cascade Park on SE 1st Street off SE 164th across from Parkrose Hardware. The Hazel Dell location is now a collaboration with Alpine Collision. Appointments are recommended as they start early. I left my car there and was given a ride home and picked back up via their shuttle service. Both of my drivers, Talia in the morning taking me home and Adam in the afternoon picking me up were great. Once inside there is a plexiglass window on the counter, available hand sanitizer and if you don't have a mask when you get in the shuttle, one will be provided for you. I received a detailed inspection report, replete with pictures and ratings. Ray was my Service Advisor and answered all of my questions to my satisfaction. Whenever I've needed dependable, quality auto service, I always choose Ron's Automotive.

  • Danielle Reid on 10/12/2023

    The men there not only argue and make things difficult. As the gentleman yelled at me. The manager was sitting behind him and did nothing. And when I said something about him not stepping in. He said he prefers them to learn on tgier own. So in his opinion it's more professional to let a Employee argue with the customer in front of other customers rather than step on and show them the correct way. But they also lied about the work they did and I watched them overcharge a senior man who said he was disabled! This place is a disgrace! NEVER come here! K&m auto in Portland will be better off for you and your cost!

  • David Coffey on 1/30/2025

    Thanks, also, for shuttling me home from the shop and back to pick up my car!

  • Doug Burckhard on 10/29/2022

    We're fairly new to the area and when one of our cars, a 2007 Honda Pilot, needed it's suggested Timing Belt change, along with other components normally associated with working on the front end of the engine (Water pump replacement, hydraulic tensioner, etc), we brought it to Ron's based on customer ratings. We knew this maintenance was a pricey, but necessary expense for our well-kept vehicle, and we were initially disappointed that soon after they did the engine work, the vehicle developed what appeared to be an oil leak. Thinking that the leak was a result of the recent work, we brought the vehicle back to Ron's. What followed was a series of re-visit's to Ron's, all during which my consumer-beware gauge was hitting the stops, particularly because after owning more than 30 vehicles over 45 years, not all of my visits to car repair shops were pleasant. In the end, though, we found the source of the leak and indeed, it was unassociated with the initial work that Ron's had done. And even though he had no obligation, nor expectation to do so, Ron's resolved the issue with the separate component (the steering pump/fluid) that had been the source of the lead all along, at no more cost to me. I commend Ron's Automotive for their quality work and their sincere efforts to provide a service with fairness and integrity. I highly recommend them for all of your car's needs.

  • Heather Loiselle on 7/21/2022

    Rons is one of the most honest auto repair shops I have ever worked with. I was quoted much higher at two other shops because it included work that didn’t need to be done! Including front brakes that had over 90% of the pads left. Tiffany was transparent and kept me up-to-date not only on what was going on with my car but the cost of everything. She helped me figure out a financing option through the shop that gave me the ability to get my car in working order so we can go on a trip. Most importantly she didn’t make feel guilty for all the work that has been neglected rather she showed an understanding of a momma of four doing her best to get by. John did fantastic work and got my car done in a timely fashion. He made sure my car was safe to drive around with my four kiddos and I can never give enough appreciation for that. I will continue to use Ron’s for all my car needs in the future. I also will highly recommend calling Tiffany to schedule an appointment for all friends and family.

  • Rimsha Hanif on 2/28/2024

    I highly recommend choosing this repair shop for your automotive needs. I've brought in two of my cars for service, and each time, I've had a fantastic experience. The staff demonstrates professionalism, and the prices are very reasonable. The technicians perform their work exceptionally well. I've been a loyal customer of Ron's Auto for several years now, and my family and I exclusively rely on them for our auto repairs. I have full confidence that the job will be done correctly, and I've never encountered any issues with the repairs conducted here. Thank you, Ron's Auto, for maintaining such high standards of honesty and integrity in your services.

  • destiny silke on 2/17/2025

    They are the best auto shop I’ve worked with! The transmission went out on a car I bought 2 weeks before and they worked with me and kept me in the loop every step of the way! I will definitely be taking my car to Ron’s from here on out!

  • Stevie on 10/4/2024

    HANDS DOWN Best Automotive Repair in PNW!!! I own an Auto Body Repair shop in another state and am IMPRESSED by the level of service and detail I received from Ron's. Lucky, Zach, Jordan, Charles all were respectful, patient, thorough, none acted annoyed with my questions. The diagnostics are state of the art. I was texted a breakdown of all parts inspected and in need of repairs, even color coded in level of urgency with photos to back up what the mechanics found. Total transparency! The waiting area is clean and uncluttered, with snacks, coffee and a play area for kids. They even gave me a discount when I paid for some of the heftier repairs needed. 10/10 RECOMMEND. Thanks guys!!!

  • D Woods on 1/5/2023

    Unethical pricing. I hate to give them a bad review because they did seem really nice but the price are ridiculous. I had two items that popped up on diagnostics and I was quoted $1000 to replace both. One was a sensor that the dealership quoted at $115 for the part itself; it has one screw and one connector and is easily accessible, it took me about 10 min to replace. The other item was the thermostat which the dealer quoted me $400 for the part; replacement time for an untrained individual is about an hour since it involves draining fluid and bleeding the system. If I bought the dealership parts without discount, that would put me at $515 and a little over an hour of work. So they're charging at least $485 for an hour of easy work? That's insane, it's 3 bolts, a connector, and some coolant in and out. * I actually bought the parts at napa and paid $60 total and did the work myself for a savings of $940.

  • juuuuuuuuuuify on 8/29/2022

    Took my BMW in to get diagnosed they said it would be 98$to figure out. Next day they told me they could not figure it out because they said they didn't know what was going on because they did not have computer codes to figure that out,and they said because it's a BMW and you have they have to pay BMW lots of money for those codes.why would you take a job if you know you don't have electronic codes if that's what's I came into be looked into.Went online diagnosed it myself as a FRM module in a couple videos.I took it to a different mechanic and they fixed the problems the next day.it was exactly what I found online by watching YouTube video's 🤔. Felt like they left me hanging for a day just to get my money. Don't bring your car here, they just will take your money and tell you they can't fix it.

  • Helen Dashiell on 2/6/2025

    I find Rons to be an honest company with nice, long-term staff and they charge reasonably. They offer driving services, which is great, and have a section for small children during the wait. I recently had a friend start going to Ron's, too. Update: years later, my review is still the same. Second update: still the same. Except one guy on the phone a couple of weeks back was a little abrasive and short, defensive, but I brushed it off until I saw a friend post a review about possibly the same person- maybe just work on the bedside manner. Otherwise,Thank you to Ron's Automotive staff.

  • Raymond Kalberer on 8/17/2022

    I own a 1999 Dodge 1500 that I bought one year ago from a good friend in 2017. UPDATE: 8/17/2012 About 3 months ago my 1999 Ram was having problems. The A/C was going out and the coolant was becoming low but there were no apparent leaks. I also needed to replace my rear brakes and get some general maintenance taken care of. Since my truck is pretty old, I didn’t want to spend money replacing my A/C compressor if the coolant was leaking into the engine block or some other type of catastrophic failure was occurring. When I took it to Ron’s, I stipulated that if there was a catastrophic problem, I would have to reluctantly move on from my beloved truck. I should also note that my truck was still running strong with no noticeable loss of power that likely would have been happening under the circumstances. They discovered the coolant was leaking into an area near the thermostat housing and timing chain. Since this was not catastrophic, I authorized Ron’s to go ahead with all the recommended repairs. After the complete inspection, they replaced the stretched out timing chain, thermostat housing/thermostat, rear brakes, A/C compressor, oil change and vacuumed the interior. These repairs weren’t cheap, around $4,000 but this truck is good to go for years to come! I trust these guys implicitly, I can’t recommend them high enough!

  • Lucas Tisdale on 11/2/2022

    Was told my clutch needed replaced at Ron’s Automotive but took it to an independent shop a week later and they were real with me and told me it’s fine don’t spend a dime on it. Haven’t had any problems since so I don’t feel like Ron’s was completely honest with me regarding their inspection and/or maybe performed it in hot weather or something idk. I didn’t like the $2000+ quote I got for something my car didn’t even need. Other than that they were nice. [Update 4 months later: Over 8,000 miles since I was told my car needed a new clutch and zero problems still.] I hope that if anyone sees this review it can help.

  • Tim Linquist on 8/11/2022

    This is a well ran, very professional business. I had them diagnose a possible head gasket failire after another mechanic felt it was the problem. They used a more accurate test and found no issue at this time. They replaced everything to factory spec and did not upsell me on anything. I enjoyed interacting with Ray. Their shop runs smooth in part because that gentleman is the operations manager. I did feel the price for the backflush service was high and don't agree with their shop supply charge being passed to customers. That aside, I would use this business again in the future for my larger repair jobs.

  • Lonnie Vassaur on 6/22/2024

    not happy took my truck to them they did test told me something in tank i suggest new tank he tells me cant get one clean old one quick search 278 buck at nappa they tell me onething then when i go get the truck they tell me ECM cant get one short search nappa has them 798 buck meen while they put a 800 dollar part in it without my agreeing long story short they got me 5k and still couldn't tell me what's wrong with it it runs worse after they worked on than when it drove in to them now the truck is at shop with some one who can program ECM and is certified programmer UP DATE TO COME CANT DRIVE TRUCK TOUCH BRAKE IT DIES They sent me email telling me whats wrong never once did they ask b4 installing fuel pump800 part if you would like to talk to me you have my number and email you sent you work order to then did not fallow would not be so bad if it was fixed but its way worse after they worked on it

  • Tyren Sorrell on 12/15/2023

    I brought my vehicle in to Ron’s automotive for a coolant leak, they diagnosed the issue as a bad water pump and quoted me over $1800. This is approximately the price of a new engine with labor to replace it. I was able to buy the parts and replace the them myself for under $120 and less than 45 minutes of my time. I don’t know how they’re doing their labor pricing but their process is extremely unfair. No mechanic deserves $1.5k per hour

  • Nate on 2/3/2025

    Absolutely amazing service. I was in a time of an emergency being out of state and I felt cared for by their team and was informed on their care about my tacoma when my battery died and gas ran out. Super kind folks

  • William T on 5/16/2024

    Overall satisfied with the service. A couple items: 1. I asked for an oil change and filter. They did their normal inspection and deflated my tires -14 PSI, which I did not authorize. I requested they re-inflate to the original PSI and they did. 2. I dropped the car off at 5:15 PM (there business hours are 7:30-5:30 M-F) yesterday, for them to work on the car today and they said it was too late to place the car behind the secured gate, and I had to leave the car outside the gate overnight in a sketchy part of town. I do not understand why the Manager who I spoke with wasn't willing to open the gate up so I could park the car in their lot. For these reasons, I am hesitant to return to Ron's in the future.

  • A Sal on 6/6/2022

    Children put diesel in a gas engine vehicle Friday night. Made an online appointment for Monday morning. Adam called early Monday morning and was able to get the vehicle in the same day. Full repair completed in one day. Communication was excellent and the pricing reasonable. Highly recommend for your auto repair needs.

  • Abigail on 2/18/2022

    They were good at communicating about expected time frames for the assessment and repair of my vehicle. I felt the price was fair and that the were respectful in explaining everything in a way I could understand as someone with limited mechanical knowledge.

  • Alan Stewart on 8/17/2022

    Good service,timely and great staff.

  • Alice Rodgers on 4/18/2024

    Very kind

  • Alyan Hanif (Alyan) on 2/28/2024

    Decent dealership, I recommend it.

  • Anastasia Rivera on 6/19/2022

    They resurrected my 2000 Toyota Celica. It's been 2 weeks and her new owner reports that she's still running great. Had new battery and battery cables replaced. Prior to that had catalytic converter and a coil replaced, plus oil change. They even gave the car a wash. Because she had been sitting for awhile under a tree prior to bringing her in and was covered in pollen. Thank y'all for the great work provided!

  • Andrew Ferlitsch on 4/6/2022

    As always, exceptional service

  • Andrew Herrera on 9/9/2024

    Competitive prices and great service. Every time I've been there I learn more about my auto from the technicians. I especially am glad that I don't have any $$$ anxiety over "sticker shock."

  • Andrew McAllister on 4/18/2024

    Lucky and the rest of the staff were very helpful in explaining my problem and the repairs needed. I'd recommend Ron's to anyone needing car care.

  • Angela J on 9/8/2021

    My first time using Ron's and will definitely come back for all my car's service. Great value for the work done.

  • Angelo Ryan Tianco on 11/12/2024

    Zach was super helpful and installed the spare tire for free when I got a punctured tire. Theyre the best!

  • Annette Allen on 11/28/2024

    Very good customer service. Work completed on time.

  • ApCp on 1/16/2024

    Hacks 👎🏼

  • Aprica Bradley on 8/23/2024

    Great service. They gave a great price for the service I needed done. Clean environment and customer service was superior.

  • Art Perez on 1/15/2022

    My truck is excellent after replace new adjuster and it successful stop leak.

  • Athena Cunningham on 12/20/2024

    I’ve been here twice now. This last time I had to get my water pump replaced. I am very happy with the work done. I was happy they put up with me constantly checking in too. Overall very happy with the price and work done here!

  • Azizah Bennett on 9/8/2021

    Great team of people providing excellent customer service. Thank you

  • Benjamin Langdon on 9/21/2021

    There oil changes could be a little faster getting it done but generally they do very good job on everything they did for me thanks 😊

  • Bill Harrison on 8/5/2023

    They are very helpful and gave me a ride to and from. They just went through the pickup, to make sure everything was in good condition.

  • bill voller on 9/10/2024

    Always great work and service

  • Bob Dehler on 12/30/2021

    Had a transmission problem, but they could not do it, but told me who could and knew exactly how to fix it. Excellent knowledge.

  • BOBBS545 on 2/7/2022

    Very nice and professional staff will definitely use their services again

  • BRADEN BARNUM on 2/11/2021

    They charged me two grand over what it really costed to fix my clutch don’t let them scam you. I took my truck to another shop and it was 600 bucks they totally tried to rip me off. Also told me stuff need to be replaced when it was all fine.

  • Brentt Blair on 9/22/2022

    On time and exactly on budget. Great business. Courtesy ride home and everything. Highly recommended!

  • Brian Barrett on 8/3/2022

    I brought my car in to check the engine noise i was hearing. They confirmed my thoughts on what it was and offered to junk the car for free. I was allowed a few days without charge to figure out what i would do and everything went smoothly.

  • Brian Hanson on 3/1/2022

    Dropped car off on a Thursday. Checked in Friday around 4 to see if it was ready. It wasn’t. They ordered parts on Thursday and they didn’t get delivered until mid-day Friday. So new pick-up time sometime Monday. Hadn’t heard from them by 4:00 Monday so called. Car still not done. Apologies for delay. Car done on Tuesday. Work was as expected. Better communication would have earned more stars. Overall a decent experience.

  • Brian Peterson on 3/1/2024

    These guys were great, knowledgeable, fair, friendly, informative. Everyone needs to a go to garage they can trust. I made an appointment, brought the truck in and they took care of me like they said they would. BIG THANKS-

  • C N on 7/29/2023

    Great customer service, but be wary of the charges. Diagnostics were above 120.. and they charge a diagnostic for every individual issue even if the car is already there for another thing. They also charge the same labor to screw in a light bulb as they do to do more complex tasks.

  • Candy Stewart on 1/18/2022

    I took it in for engine diagnostics. Adam was very professional and honest. Told me a few things that needed fixed and gave me the option to fix it myself and then bring it back in for further diagnostic. They were very professional at original price and very honest. Very friendly staff.

  • Carl Klinge on 10/10/2022

    Good and friendly service.

  • Carrie on 6/24/2022

    Communication was easy, fast and straightforward. I like that they went over the inspection with me and helped me prioritize repairs as I am on a budget. Convenient location and reasonably priced. Will be back for vehicle maintenance.

  • Casey Kirkham on 1/31/2022

    I was able to get my vehicle in first thing in the morning without issue, received regular communication throughout the day. Very professional team. Very much appreciated their excellent and expeditious work in getting me back on the road. Thank you.

  • Catharine Baldwin on 11/3/2024

    This place was amazing. I couldn't get Ford or any other service center to talk to me about how to mount a liscence plate cover on the front of my car (required in WA). Zak said, just come by. He looked at it and gave me advice--twice! I had to come back because there was no way to mount a tow hook since the front had been replaced and misaligned before I bought it. He gave me his time, had a great idea, and wouldn't take money. So grateful. I will take my future business here.

  • Charles Crane on 7/17/2022

    Ron's does a great job that's why I come back thank you guys !!!

  • Cherie Green on 3/29/2022

    Very pleased with the customer service and expediency. We will come back!

  • Chris Uhlik on 6/10/2024

    Very friendly and professional service. Good place to get something done if you don't want to do it yourself. They diagnosed my A/C leak (evac and dye test) and found the leaking condenser then had it replaced within 2 days for $1200. They also did a comprehensive inspection finding a few other things that I should take care of someday. Exceeded my expectations.

  • Chrissy D on 6/4/2024

    Ron’s Automotive was super helpful and very fast. Their customer service is awesome! Highly recommended!

  • Christina Street on 1/25/2025

    Wonderful experience here with my uncle

  • Christina Untiet on 12/14/2023

    My daughter’s old car had the brakes and master cylinder replaced (not at Ron’s but somewhere else) but the brakes seized while she was driving shortly after this was completed . She called Ron’s, arranged a tow, and paid to diagnose the problem. Battery was dead &replaced. $570 later we are told it’s needs a new master cylinder for $1700 (total including tow fees, battery, diagnostics, and a master cylinder). My husband and I go in to talk to have a conversation about their findings. Was ignored for several minutes by an older man in the office who looked at us several times but kept on tinkering with a thermostat. Several minutes later Alan, a younger gentleman enter the shop, apologize and sort out who is going to talk to us about the car. Alan took lead as we expressed our concerns with it being a new piece of equipment we were reluctant to pay for this again. It was new information to him that this part was brand new and recently installed. We explain to Alan this is a brand new part recently installed a few hundred miles away but we are suspicious of the diagnostic. Our plan was to pick up the car the next day to have it towed elsewhere. Les Schwab pricing for this work- $300. So we tow to Les Schwab as is seems the easiest route to get the car in the road and safely driving. We are informed they can’t touch the car due to liability concerns as the way the brand new brakes wore down in such a short period of time there is a strong likelihood of contamination in the lines and they can’t perform this work as it needs further fixing. I call Ron’s and ask the young man who answers for Alan so I can have a consistent experience with someone knowledgeable with our current situation. He isn’t in and the person on the line won’t get anyone else he wants to hell figure it out. I explain their diagnosis was incorrect, shared what I’d learned and supported the information with news that again, we just replaced the part they said to replace. The young man was incredibly defensive, hot tempered, made degrading remarks about other establishments works and double downed on their assessment that $1700 is a fair price and if I want to bring the car back they will first replace the master cylinder then start to look at other options. I express my strong position of no, I would like to have another diagnosis completed by a more experienced tech as our primary goal is to have the car on the road and safe for my child. I was very clear and intentional in assuring him we didn’t think anyone did anything wrong at this shop. We are merely sharing information and want to fix the true problem which is not an accurate representation of what we paid for at their shop. The young man refused to work with us to have the car towed back, stated I can pay for another diagnosis or if I insisted they would flush the brakes for under $200 but we are responsible for diagnosis fees and getting the car there because they don’t that. I tell him we had the car towed to them days prior and again, my information is met with defensiveness, rude tone and an overall feeling that I simply cannot do business with this establishment unless I want to have a pissing match with a kid over the phone. I thanked him for his time and we had the vehicle towed several hundred miles back to the original point of repair. In retrospect, I believe this entire situation could have been avoided if someone with a smidge of business sense would have assisted us in troubleshooting this complex puzzle to accurately diagnose what is wrong. A week later and I’ve still not heard from anyone at this shop as a follow up. I would not recommend this shop to anyone, particularly if they are a young female expecting to receive fair, honest, and respectful treatment. We don’t mind paying top dollar for top quality however I believe our situation was treated as opportunistic. I would give zero stars if I could. When our final fix is complete I will be contacting the BBB to not only my great displeasure but to report the questionable business practices I experienced.

  • Colin Kingfisher on 3/24/2022

    Fantastic service. I was nervous that something was wrong with my van, so they checked it out. Got me in and out quickly and were thorough and professional at every step. Would definitely recommend.

  • Connor Lien on 2/15/2024

    They helped me out in a very timely manner, just only charged me for a diagnostic for a simple fix. Can’t imagine what the dealership would have charged me. Thank you guys!

  • Constance Stevens on 6/1/2022

    I've been using Ron's auto for years and have never been anything but highly satisfied. The facilities are clean and the help is always very courtesy. Their prices are fair and competitive plus they keep track of what service your vehicle needs.

  • Corrine Vega on 12/14/2023

    i highly recommend having your repairs done here. I've taken two of my car in to be service and had a fantastic experience. The staff was very professional and prices where great. The technician's did a great job this has been my shop for several years now. Me and my family only use Ron's auto for our auto repairs i no the job is getting done correctly and I've never had an issue with a repair I've had done here. Thank you Ron's auto for being a HONEST shop.

  • Cougar2613 AlwaysMovingForward on 7/1/2021

    $6,000 In service was done to my truck. Yet it wasn't fixed. Had it towed home where I finished the repairs. I then noticed they put to big of a bolt into in my valve cover cracking my head. The AC no longer had and charge their for now doesn't work. Wires were left unplugged and dents the front bumper from when the pushed the truck with there machine.. all this after I had a new engine put in that cost an additional $6,000. All my concerns have been sent to there management. I will update post if anything positive happens. As of right now I wouldn't go back for any kind of service.

  • d bae on 10/4/2024

    I can always trust my vehicle with Ron’s. I trust them.

  • Dan Robinson on 2/24/2024

    Ron's did a great job on !y wife's car. The biggest problem is dealing with our insurance company....they preferred that Ron's use used parts which they didn't, but would have voided any warranty of their work. I will recommend you give Ron's a try next time you need repairs. They have great principles and do great work.

  • Daniel Libertini on 11/17/2024

    Very helpful and knowledgeable, everyone was so welcoming and easy to work with. Took the time to really explain how my car was doing and what truly needed replaced and what could wait. Good pricing, quick service, and easy to schedule.

  • Dave Clark on 3/21/2024

    good people and good services as expected

  • David Peterson on 4/26/2023

    I have been coming to Ron's for the last 8 years and I will continue to because they do the job right and they back up their work. I just had my car in with a catalytic converted issue and was fixed that day. Love their customer service.

  • David Way on 2/26/2021

    No charge since it was only an EMPTY windshield washer tank issue! User error, user fixed. Great job to Ron's Automotive.

  • Debbie Griffis on 2/3/2022

    Best Automotive repair company that I've ever did business with. I highly recommend Ron's Automotive for their reasonable prices, integrity, excellent customer service and exceptional work.

  • Debra VanSice on 6/1/2024

    Great job fixing my sister's vehicle yesterday. It was especially nice of you to return the vehicle to her location since she was unable to pick it up herself. Your attention to detail and friendly demeanor were both greatly appreciated. Thank you.

  • Deeann Mattson on 2/5/2021

    Ray was great ! They did a great job. Thoroughly explained what they did etc. Thank you for your work. I'll come there everytime.

  • Demarae Ralph on 8/1/2022

    Ron’s is great! They communicate well, honestly and frequently. It took longer than first stated, but they’re also pretty busy and it was so hot! And, like I said they communicated well, so I wasn’t left in the dark. I love the shuttle service so I didn’t have to worry about finding a ride to pick up my car. Great customer service and got my car running like a dream again.

  • Denise Haugen Williams on 7/30/2024

    Had a great experience. I did my research on the car and price I should pay and it was exactly what they were charging. Very easy to deal with.

  • Dennis Mathews on 10/8/2021

    Repair to heating system

  • Donna Major on 12/14/2023

    Very happy with Ron's Auto, especially the techs and manager at the Cascade Park location. Had my Ford Edge in to a couple of different shops this past month to diagnose a weird, intermittent issue with stalling. Not fun in traffic. No one else could figure it out. Finally was referred to this Ron's Auto, specifically the Cascade Park location, from a co-worker. Not only were they able to get me in quickly, but they found the issue and fixed it. BIG THANK YOU to the whole team!!

  • Doug Mabry on 10/2/2021

    Went in to have my blinker worked on. I was told it would be at least $500 and could be up to $1,500. I bought a blinker switch for $100 and installed it in 20 minutes. My prior experience with a radiator problem took 3 trips. Each time I was told it was fixed and it still over heated. Over priced, poor customer service and poor quality work

  • ELi Lawrence (Zombi3catfish) on 4/6/2024

    Tried telling me it would cost 2.3k to fix my ac cause there is only factory parts. Wanted 1k for the compressor, found an aftermarket that they said wasn't available for 280$ felt like I was being played:/ they did a good inspection on the car and were detailed.

  • Elizabeth Duncan on 6/2/2022

    First time coming here. Very professional. Good communication. Immaucate waiting area. Had a very good overall experience.

  • Emily Heaton on 12/14/2023

    My experience with Ron's was 10/10. Their customer service was exceptional! The gentlemen in the office are very kind and seem to have great integrity. Zac was the one who helped me and coming from someone who knows absolutely nothing about cars, he made me feel very comfortable and did not make me feel incompetent in any way. He talked me through the issues and really helped me understand what was going on with my car. They also provide a great shuttle service! Big thank you to all the guys over at Ron's!

  • Emry LeGore on 8/5/2023

    I really enjoy the diagnostic sheet they gave me post visit. It gave me a good idea of what to save for and what to prioritize. I appreciated the photos they took of my car, highlighting the issues it was having. 10/10

  • Ernest Lincoln on 2/10/2021

    Had a wheel bearing go bad. Dropped my truck off and it was fixed in less than 2 days.

  • Gabriel & Candice Gallego on 10/29/2024

    Received a mailer in the mail to check an engine light for free. Walking in and asked what I needed to do to have my older trucks engine light checked and redeem the offer. Told me it was pointless, would be $149.99 and refused to honor the ad.

  • Gary on 1/6/2024

    Ron's checks out your problems in detail then let's you decide what things should be fixed and when .. this is respect and the proper way all business should be done

  • George Diegner on 2/2/2023

    Very poor! My 77 yr old mother purchased a Interstated battery there 12 months ago and it tested bad and left her stranded. It has a 24 month free replacement warranty, however they said that it needs to be completely dead to be warrantied. How is a battery with 30% bad cranking amps going to start a car? Hassle, Runaround and Dishonesty to say the least.

  • Gerardo Brambila on 5/15/2024

    (Translated by Google) Very good service, they repaired my vehicle quickly and gave me a very good price. (Original) Muy buen servicio me hicieron rápido mi reparación de mi vehículo y me dieron muy buen precio.

  • Ginny Braunagel on 12/4/2024

    As usual - good service - complete workup - full communication on the status of our vehicle as well as things that require attention.

  • Gladys Melton on 4/28/2022

    I had to return to Ron’s after my engine repair because my a/C wasn’t working. It was fine prior to them fixing my engine… well oddly it turned out that the condenser had a leak. Odd…worked fine before well it’s another $900+ to fix that. I asked for a discount since I had just given them $7000+ For the engine NOPE Wow not even 10% nope. not impressed and not their problem.

  • Greg Maas on 8/3/2024

    Why wait on a dealership? Ron's Automotive is responsive, efficient, and their mechanics do an excellent job.

  • Harvey Allen Darst IV on 6/14/2024

    Great people, and pretty honest and helpful. Thanks!

  • Heather Hilbun on 11/22/2023

    We have taken our car to Ron's twice and each time they have done an awesome job of getting us back on the road. They care about their customers and are willing to help any way they can. Ron's will be the place we take our car to when we need something fixed.

  • Heidi Starr on 9/3/2021

    Ron’s constantly delivers top notch costumer service! I’ve always been satisfied with work done on my vehicles.

  • Issac Baker on 3/26/2024

    Working with Ron’s was super easy they handled my warranty claim headache free.

  • J B on 11/9/2024

    New brakes and rotors! Charles and the team are awesome! The team pays attention to detail and gets the job done.

  • Jack Benham on 9/20/2022

    As always, Ron's Automotive did a great job. The staff are always easy to work with and the service provided was fast, quick and good value for the cost. I highly recommend this company.

  • JACOB KNEPPER on 2/11/2021

    Dropped the truck off for the clutch to be looked at. They ended up telling me I needed $2600 worth of work done. They kept trying to get me to “fix” other things that were working fine. Took it to another shop, told me slave cylinder was bad. $600 and it’s fixed.

  • Jacob Maupin on 3/6/2021

    Great honest mechanic! They do solid work and never try to sell me services I don't need. Highly recommend.

  • Jacqui Austin on 7/15/2024

    I've said it before and I'll say it again...This is the BEST auto repair place I've ever been! Friendly, professional, worked with my goofy schedule, dropped me off and picked me up, explained what was happening and kept me up to date. The price was very fair. And, best of all, the issues are repaired with a guarantee! I will definitely be back!

  • James Beachner on 12/12/2024

    Very easy to deal with and helpful. Replaced my tire last minute without question. Will continue to give them my business.

  • Jamie Schultz on 3/13/2021

    So glad we found this place. Great service, friendly employees, and they did a great job with my son's old SUV. They also didn't over charge us or find ten new problems to try and sell us. I'll be taking all of my cars here for years to come.

  • Jamie Walko on 11/15/2023

    Exceptional customer service! Starting with their quick response and Appointment, a fully documented diagnosis, service completed quickly and the shuttle service. I highly recommend this company.

  • Jan La Costa on 8/20/2022

    I felt welcome and folks were friendly and polite. I was most interested in honesty. I believe it’s a good place and will go back when necessary.

  • Janice on 7/17/2024

    Car in shop four days. Waiting for parts...O rings. Unavoidable? Otherwise good service.

  • jasmine reid on 10/23/2024

    very kind! they helped me out a lot and were nothing but friendly towards me, prices were lower than i had been quoted other places too! thanks!

  • Jason Hawke on 9/2/2021

    Nice clean shop. Everyone seems happy.

  • Jasper Trouerbach on 5/14/2024

    The work these guys do is solid, and when I have had issues with a price they have worked with me on it. They have kept my Lexus running for a while longer and thats all I can ask for

  • JBrown on 7/12/2021

    The staff were professional. Excellent customer service.

  • Jean Lin on 11/6/2021

    Free shuttle to work n ba

  • Jean Stammet on 9/17/2021

    Have cared for my cars for 16 years now.

  • Jeffrey Niess on 2/16/2024

    Quick scheduling and great service. Price was better than I expected. I’m not using a dealership for routine service anymore, that’s for sure.

  • Jennifer Eckart on 9/11/2024

    Very easy to work with -

  • Jim Jabara on 4/18/2024

    Oil change for Sprinter van so far so good..

  • Jin Lan on 11/29/2024

    Great Black Friday deal for oil change less than $57.00! Honest people to work with.

  • Joe Sanchez on 8/16/2022

    If you are looking for honesty and experience then this is your place. Car took a little longer to repair than I would have liked but on a brighter side, they did not rush through it and made sure everything was done to the highest standard. BMW X5

  • Joel Armstrong on 2/8/2021

    Ray and Brian were very honest, helpful, and patient with me. They got my Xterra running perfectly in a short amount of time, and the price charged seemed more than fair. My favorite shop, very trustful and knowledgeable, and would highly recommend.

  • John Entwistle on 4/1/2021

    Everything done well. Mileage was written down wrong. Mileage is 119,698 not 137,000 miles.

  • John Meyer on 5/6/2023

    The diagnostics that cost $171.00 plus tax seemed to be less of a technicgal conclusion of the problem with my vehicle and more of an educated guess. So the result of the diagnostic was that it could possibly be a blown head gasket or Mabe a cracked block. Or maybe something else? fixable? Could this be also a possibility? But the conclusion was they would not do this repair or recomend this repair. Maybe that's true but they were still unsure what the exact problem is without further diagnosis. Which to me is not a full explanation of what is the exact problem. Or cost of repair. So we cannot afford spending money all over town getting more diagnostic possibilities. We have spent a lot of money at this same location doing upkeep on this vehicle. Its not to much to expect a full diagnostic as to the exact problem. Current solution recomended, junk the vehicle we have spent 1000.oo's of dollars of recent upkeep. Suspension, tires, batteries, new computer. I would think at least a more complete diagnosis before we loose our upkeep money so quickly.

  • John Seavey Sr on 4/4/2022

    Stepping into the facility was a great first impression, All was clean and tidy with an attentive, professional and personable crew behind the counter. I left my 92 Ford Ranger in their hands for two consecutive visits (failed valve cover gasket, power steering pump, fuel pressure regulator, radiator hoses). Communication was timely as the techs discovered items needing attention. Very pleased with the entire experience...my ol’ Ranger feels like a new truck! Immediately following, my 2000 Ford Windstar needed work (blown head gasket and steering rack / pinion). I will be highly recommending Ron’s Automotive!

  • John Seavey Sr on 4/25/2024

    Bring it in, they do the work, pick it up, pay the bill, drive away…easy-peasy!! Seriously, my experience with Ron’s Auto has always been 5 stars. Great communication, honest pricing, and outstanding work!

  • John Sporseen on 8/4/2022

    Had basic oil change and tire rotation. First time with the company since moving to the area. Good and friendly service and a fair price. Would recommend them.

  • John Woodworth on 1/18/2025

    Zac was my service adviser. He did an excellent job! Knowledgable, friendly, kept me informed and got me in earlier to have my car (new tire) serviced. I would highly recommend your company and will use you in the future. Thank you. John

  • Jordan Schultz on 3/24/2021

    Not only did they fix the problems I was there for, they also sent me a list of other parts in need of repair with a full description and pictures. Also the customer service was great and everybody was so friendly.

  • Josh Davis on 1/11/2023

    Bunch of crooks. Spent 7k on a new transmission just for them to call say its ready yet wasn’t. When I was finally able to pick it up I was only able to drive 20 miles before new issues occurred and needed towed back. They then charged another 1k and refused to give the old transmission/ core back. Do not recommend at all.

  • josh thomas on 3/11/2022

    Fast service and reliable honest employees. So glad to have found this place.

  • Joshua Mathwich on 10/12/2024

    Great place to have work done, the folks here are not pushy and don't try to upsell you on products or services. I also liked the fact that I only had to deal with one person, so there was no confusion or miscommunication. Thank you Jeff for making an expensive repair as painless as possible.

  • Joshua Walker on 4/26/2024

    My car started making a weird noise after they worked on it and won’t take responsibility for it

  • Joy Schell on 8/16/2024

    Many years ago I had my motorhome engine rebuilt and Ron’s did a great job. Recently I was having a problem starting my Toyota RAV 4 and brought it in to Ron’s to check it out. They could not duplicate the problem. Being a honest and quality business they did not charge me. I will only bring my cars to Ron’s from now on.

  • Juleen Bender on 2/8/2023

    Great customer service and they fixed my car issue fast!

  • Juli Hoover on 12/18/2024

    Guys were wonderful. My son brought his new to him truck in and they were friendly, honest, and helpful to him.

  • Julie Ann on 10/12/2021

    Highly recommend. Honest, friendly, professional team! Going back for all my car needs.

  • Julie Wright on 10/10/2022

    Service was good. I think a bit over priced for replacement of certain parts. Customer service is good.

  • K B Stangel on 8/22/2022

    Very professional and courteous Arliss is great technician

  • Karen Martell on 12/27/2021

    Great service!!

  • Karis Niemi on 5/8/2021

    They were great with their diagnostics, communication and sticking to their projected time frame.

  • Katherine Whitley on 7/20/2022

    They got my car back to me when I needed it, even though there were several hiccups getting the right parts. It's running beautifully now. Everyone was very friendly and professional. Very pleased with my experience.

  • Kathie Anderson on 2/22/2024

    We were able to get in right away. Emergency situation from out of town. They took good care of us.

  • Kathrine Scorvo on 6/16/2021

    Wonderful as usual. Beside oil change they did a detailed inspection. Now that covid restrictions are less will venture out and about. Wanted to make sure that after a year of minimal driving that my car was up to an adventure I am reassured that all is well. I trust them with my car/life

  • Kathy Hodge on 6/12/2024

    I took my Carvana purchase in for a once over and everything checked out perfectly. Charles is super friendly and I will be bringing my preowned Volvo here for service. I’m glad to have found someplace so conveniently located.

  • Katy Eimers on 1/31/2024

    Excellent service. Will use them again!

  • KC on 3/8/2024

    Excellent customer service and explanation of mechanical issues needing resolved. The report included with service is thorough and informative in what may need addressed in the near future. Highly recommend!

  • Keegan Muro on 4/27/2021

    Great service and great work.I finally found a trustworthy shop.

  • Kelly Githens on 2/22/2024

    Zach was great; the service was quick and efficient.

  • Kent Stalsberg on 9/19/2022

    Very thorough and work was done well.

  • Kevin McMann on 3/18/2024

    Have a 2005 Hyundai that they almost rebuilt the front end machinal. Replaced both CV Axles, timing, belt, plugs. Good people to deal with. Only bad thing are prices, might want to check around. Parts prices are high!

  • Kevin Reid on 8/2/2023

    This company was quick to respond to my request to fix my truck suspension. I'm from out of town and had only my truck as my transportation. The entire team was professional and courteous. I was at the shop at 7am and the first thing they did was offer me coffee and water. Bathroom was clean, as was the waiting room. Thank you again!

  • kim hansen on 6/23/2022

    I started coming to Ron’s because of the shuttle service. I returned because their service and Customer service are exemplary.

  • Kim Poen on 9/14/2022

    Super nice guys, got the work done quickly. They had a shuttle which was great! Also, they’re so patient with me for my crazy schedule! Wouldn’t hesitate to recommend a friend!

  • Kirk Russell on 2/2/2021

    I had cracked injector sleeves in my 2002 Ford 7.3 diesel. Ron's had to take the whole engine apart to repair. They were very communicative throughout the whole process. The repair was made in a very timely manner! They also tested everything and made sure everything was working properly before I picked it up. I would definitely recommend Ron's Automotive.

  • Kolton Streeter on 10/23/2024

    Outstanding service, I use Ron's all the time for both my vehicles, I will not go to a car dealership for service. Ron Farmer

  • Kris Sage on 10/8/2021

    I left the car there on Sat morning filling out the drop form. They called me Monday early morning to go over the details. It was ready by noon on Wed in time to pickup my kids from school. Great work getting it ready in time.

  • Kristy L. on 1/11/2025

    I've been here a couple times and everyone is always friendly and informative. They provide detailed diagnostic reports with pictures. They are great at helping you prioritize things to fix to fit within your budget, and they explain everything in detail. They are responsive to emails and calls and it's always been easy to get my car in there quickly.

  • Kyle Calfina on 2/5/2024

    Crazy Overpriced. Highest in town (most likely) Been taking car(s) to Ron's for 5 years and today was the last day.

  • LAF on 8/23/2021

    Ron’s treated me well. Not the cheapest but the service was done in time and I felt like they were honest and nailed the problem first go. I feel their rate is justified for the professional service they provide. I’ll be using them again.

  • Lance Mona on 4/25/2022

    Kind of spendy but they warranty their work and they do good work. I've known Ray Ewert for years he's trustworthy and reliable.

  • Laurie Bradshaw on 4/12/2021

    Ron’s has been around as long as I remember. There reputation is earned through hard work, excellent service snd good, honest report of what your vehicle really needs.

  • Linda Forkner on 11/24/2024

    They do great work and don't charge alot of money. Very knowledgeable and polite.

  • Lisa Kautz on 10/25/2024

    They diagnosed my car, sent a report to my phone and explained what needed to be repaired and why. They also researched to see if any of the issues were under warranty or recall that could be remedied for free from the dealership. Repairs completed promptly. Service friendly, honest and professional. Car runs great.

  • Logan Fischer on 7/11/2022

    I will say. I think it’s ridiculous that its $175 just to get my check engine light diagnosed and after finding out the issues with my car I wasn’t given an quotes at all. And I assume my car was test driven because whoever drove it smushed my floor mats and got dirty grime all over the gear select and the inside driver door handle. How hard is it to clean your hands or wear gloves in another's car. No matter how old or beat the car is. Doesn’t mean you get it dirty by being careless. don’t plan on coming back as they just wanted to up sell me.

  • Lola Nicols on 8/7/2021

    After not feeling like my service was up to the standard I had heard about for Ron's Automotive, Ray reached out to me to find a solution to make it right. I look forward to him following through on the offer to correct the situation for me and future clients.

  • Lucas Den Herder on 7/15/2023

    I was visiting from out of town, and my truck was making some sounds from the engine. I only had a few days before I was hitting the road again, and was worried about having troubles on the Interstate. They fit me in very quickly, ran a really detailed and descriptive diagnostic and estimate, and worked with me on my options. Just a few hours later I had my truck again operating at full health, highly recommend!

  • Lucinda Brouwer on 11/7/2024

    Friendly, efficient, reliable. Good listeners and thorough explanations.

  • Lynn on 8/17/2024

    Great service, cost was quoted and that’s what it was. Honest

  • Lynn Dunn on 1/20/2025

    Work was completed at a fair price (compared to dealer) and their complimentary shuttle service is very convenient.

  • Mackenzie Ricketts on 9/3/2022

    I will always come back to Ron's Automotive. I have been helped many times and recommended my family here as well. A very amazing shop with wonderful workers to help with any needs!

  • Marc on 2/28/2022

    Had a previous shop tell me I needed a new engine that would have costed around $10,000 but Mike and Andrew at Ron’s took a look at it and were able to fix it for less than $400. They were very transparent throughout the process and I would not hesitate to bring my vehicle back in the future.

  • Marissa Heeter on 7/30/2023

    Called for an estimate on two specific repairs. They took down my information & phone number and never called back. I won’t be reaching out for future repair needs.

  • mark payette on 10/3/2022

    Very impressed with the integrity of this business. Adam is a great guy to work with. Never tries to up sell you on things you don't need

  • Marrina Abeln on 9/26/2022

    They were the ONLY ONES to discover a very very complicated problem with my car. And fixed it 100%

  • Marty Chipman on 2/7/2024

    Ron’s is always the best The guys always go above and beyond. Not only did they do a little extra on this visit but my cost was lower than the estimate. See ya next month guys

  • Maryn Boess on 10/22/2021

    Five-star service ... again!

  • Matt Fouts on 5/25/2024

    Got me in fast on a memorial day weekend. Their thorough inspection revealed a simple fix and they were very responsive. I should really be leaving a bad review, because they are now my new mechanic and I'd prefer if they weren't busy. Don't go here.

  • matt larue on 5/1/2024

    It’s just an honest shop and I appreciate that.

  • MATTHEW SHARP on 2/27/2024

    Always take my vehicle to Ron’s. Great work - Good prices.

  • Maurice White on 6/3/2024

    (Translated by Google) Good wood (Original) Good bois

  • Megan Constable (Meg) on 12/25/2021

    This place has some of the nicest people I’ve seen in the auto repair industry. They are honest with you about your vehicle and offer a fair price. They make sure you leave happy and they guarantee their work. They even do a complete inspection of the vehicle and keep you up to date on the status of repairs. Highly recommend if you need any work done on your vehicles.

  • Megan Eimers on 10/2/2023

    I popped in here for the first time because my brake light was out. Zac quickly replaced the bulb in less than 10 minutes and sent me on my way, free of charge. He was so friendly and really helped me out! I will definitely be back for other services in the future :)

  • Melissa Alexandra Lully on 7/20/2024

    100 stars! Not only was Ron’s the most affordable shop in my area, they were so kind and had my issue done in less than two hours! My starter died and had to be replaced. Had it towed to them and they ordered the part and replaced it in LESS THAN TWO HOURS. Go here. They were so fantastic! 💕

  • michael johnson on 8/12/2022

    Very professional and courteous

  • Michael Klinger on 5/6/2024

    I have always had a good experence at Ron's. I highly recommend them.

  • Michael Rober on 1/23/2025

    Great and friendly service.

  • Michelle Wellington on 4/22/2024

    Ron's automotive made me feel at ease with my car knowing that and it's been checked from top to bottom. It was quick. They got it right in and got me right out and assured me if any problems might occur that I can go in with no charge. They're very considerate. And very helpful.and no hidden charges. Kind regards, Michelle Wellington

  • Mike Harrison on 8/31/2023

    Price Gougeing Rip-offs Charged me $350 for a $42 part Complete rip offs.filed a complaint with the BBB.Dont take your vehicle there.

  • Mike Milner on 4/3/2024

    Always great service at Ron's Auto.

  • Mike Nesary on 2/10/2024

    Done in timely manner and at a good price. Had oil changed and brake fluid service. Great job Jordan and Tomas.

  • mike smith on 6/18/2022

    I wouldn't go anywhere else.. Best auto service I ever used.

  • Monte Cristo on 9/13/2024

    Service was fast and the job was done well. My car is definitely running better.

  • Mr. Underhill on 6/28/2022

    Brought my Jeep in for 2 issues (alternator & brakes), both were repaired under warranty. Ron's stands behind their work. I've done business with them since 2018 and they have been fantastic.

  • Nancy Carroll on 1/5/2025

    I was able to get an appointment very quickly and the issue was resolved completely. Thank you!

  • Nancy Zimmerman on 1/31/2024

    Great service! Fast and thorough. They also have a very convenient shuttle service, and a great driver.

  • Natasha Doerry on 6/11/2024

    I am new to the area and finding a new mechanic can be a challenge. When my car had a sudden issue, I was able to get in to Ron's in a very timely manner. They did a very thorough inspection, were kind and honest, and they answered all of my questions well. Incredibly friendly staff, will be returning here for sure!

  • Nick Giovanni on 8/5/2024

    Quick diagnosis of problem and prompt repair. My truck is running like a champ. Ron’s never disappoints. Been a loyal customer for 10 years now.

  • Nick Giovanni on 9/26/2024

    Thank you for quickly diagnosing my issue and making prompt repairs

  • Olga Hernandez on 3/31/2021

    Very professional and respectful.Clear communication without pressure.Will continue doing business here.

  • Olivia Benton on 7/19/2022

    My car had an ac problem and it got fixed right away! Tiffany was the one who served me and was upfront about how the process works and had amazing customer service. Adam also did a wonderful job explaining the process again as I dropped off the car. Definitely will recommend Ron’s automotive to my friends!

  • Pamela Denham on 4/11/2024

    Excellent service. Very honest and efficient!! This is the place I will always go to.

  • Patsy Kotson on 8/31/2022

    I gave a review on an e-mail after I had been in. You always do a great job and I've given your name to others that have asked about your performance. You deserve the 5 star rating. Thank you.

  • paul barnum on 2/12/2021

    I brought my sons 2003 Toyota Tacoma in that was having a clutch issue. There was no pressure in the clutch pedal which generally is a hydraulic issue. When I was contacted after they looked at it they told me that it was not a hydraulic issue and it would be $2500 to put in a new clutch and in addition needed a transmission service. I opted to get a second opinion and took the truck to an independent mechanic who verified that it was indeed a hydraulic issue and only had to replace the master and slave cylinders and the clutch worked perfect for less than $500. Needless to say I will never do any business with Ron’s Automotive in the future.

  • Peggie Tavares on 10/4/2024

    I have never used Ron 's Automotive in the past. But they work on Subarus so there's where I chose to go. It was a very good experience. A loose cable so just had to pay for the diagnostics. Everyone was extremely nice. I'll be going back for tires.

  • Pelayos Admin Services NW on 6/28/2022

    Excellent service

  • Percy Magallanes on 12/20/2023

    Great customer service. Found what I was looking for a great price and my experience was the best. I’ll definitely do business with you again. Thank you 🙏

  • Phillip Alexander on 5/25/2024

    They got me in promptly, did a great job diagnosing my car's problems, and fixed them quickly. My new go-to car guys.

  • Raymond Klein on 9/18/2024

    My problem was solved with my air condition unit and my trip home on this hot day was a pleasure. Thank you Ron’s Automotive Service.

  • Raymond Smith on 12/14/2021

    Good work

  • Ren Prince on 4/29/2023

    Prompt and friendly service, honest advice, and fair prices. They helped me figure out what to do when my new car started having issues and saved me a lot of trouble

  • Rhonda Gillespie on 5/8/2023

    They seemed nice. My check engine light came right back on. They did not get back to me.

  • Richard McClure on 2/3/2021

    I've worked with Ron's automotive for the past 4-5 years. The shop on 164th is excellent and the front desk is excellent. Having a 13yr old Honda with 175k miles, i'm running into the problems that are bound to occur. Ron's has taken care of me each time, fairly and on time. Problems have ranged from engine failures to a leaking sunroof, each has been solved to my satisfaction. Furthermore, my wife is comfortable taking her truck there, and has always been treated fairly.

  • Randy on 3/16/2023

    Adam is awesome! My vehicle is a 34-year old 1989 Chevy 1-Ton Silverado with hard to find replacement parts(radiator, hoses). Adam coordinated finding the right parts, and even customized one to fit that was not made anymore, and he kept me involved. The fix is done. whoop whoop!

  • Ray Miller on 12/7/2022

    Helpful and very fast repair

  • Richard Szabo on 5/8/2021

    Love this place. They are so honest and do their due diligence on figuring out the correct issues with the vehicle. I had taken my cars to dealer and another shop and went to get a second opinion and they saved me money on multiple times on not repairing things that didn’t need to be repaired. Would recommend this place!

  • Rick Bruflat on 6/6/2022

    Very friendly staff and had my work done within the day

  • Rick Melching on 8/9/2022

    The manager, Ray, provides great advice and explanations and his team does professional and reliable work. I highly recommend this business if you need car maintenance and repairs.

  • Robin Parker on 12/14/2021

    They provided excellent service. After fully checking my vehicle it was determined no repair was necessary. My car was washed and returned to me the same day. The courtesy shuttle was very helpful. I will certainly recommend Ron’s and will rely on them in the future.

  • Roland Emery on 6/4/2024

    Excellent work , finished the job on time and the price was fair

  • Romayor A on 8/6/2024

    Please stay away from Ron’s Automotive. If there were a choice to select a zero star, I would. They got paid for a Manufactured Part from my Extended Warranty because that was what the Service Manager, Alan Croft, submitted in their estimate, but put an After Market Part in my car. I found out a month later because the aftermarket part failed: I took it to the dealership and they diagnosed the fail and informed me it was an after market part. Once we called Ron’s Automotive to inform them that they had been caught committing Fraud, they even paid the diagnostic cost at the dealership admitting what they did. Please Do Not come to this shop, it’s all nice and shinny from the outside, but all due to the money they steal from us, the customer, into their pocket.

  • Rob Jones on 3/3/2021

    The staff at Ron's was very professional, they did outstanding work and communicated with me at every step of the process. Highly recommend!

  • Robert McDowell on 11/5/2021

    I went to Rons for a belt issue which was fixed and they mentioned that my check battery light was on and that the problem was the alternator. The alternator was changed and claimed that the problem was fixed but when I got the car the battery light was and is still on meaning that it may have not been the issue with the alternator at all. I will not be back and would not recommend. Thank you

  • Robert Naeger on 10/5/2021

    Wow honest transparent and let me see under my car to know that NO repairs were necessary! a dealer in town told me i needed over $2000 in repairs. Ron's Automotive now has a customer for life...

  • sara winters on 10/13/2021

    They were able to fix the problem and also let me know what was going on with the process

  • Sarah Tallent on 1/20/2023

    Pleasant people to work with. However, after getting my car back from the shop, my driver’s side window doesn’t roll up all the way when I shut the car off(when the car is turned off, it rolls down 1/2” now). The door also creaks when it’s opened/closed. I know they had to replace the FRM (on the drivers side) and perhaps it wasn’t properly put back together. I’ve also had them check the engine light that came on with no conclusion. Then was told I need to diagnose the check engine light. So this leads me to believe that perhaps it was never done? Just confused and when I had asked via email, I got no response. Never a problem with oil changes here and they have a great staff.

  • SasskeeperXanth on 2/1/2024

    Went in for an overdue oil change and to swap out a headlight. It took longer than expected just because my Smart car has a much smaller than average wheel base, so they had to be extra careful driving it onto the lift (which I appreciate!). My headlight fix got lost in translation, but they did it before I left with no extra wait. Really flexible and nice crew, I'll be heading back in for future oil changes for sure.

  • scott coplen on 7/12/2024

    I scheduled an AC flush and recharge. We dropped off the vehicle at 8am the day of the appt thinking it would be done in the afternoon. There was a misunderstanding during the scheduling process and the vehicle needed to be there longer than we thought which did kind of throw us a curve ball for picking the rig up. The end result was fine and they treated us great making arrangements to get it doe in time to fit our needs. Thank you Zach for helping us out.

  • Scott Frank on 10/15/2024

    My experience with Ron’s automotive was very good despite my situation the car. Their initial general inspection of the car was detailed and organized. They looked into the coolant leak of my car but couldn’t find the source so they didn’t charge me for the labor of that task, which was nice. They sympathized for my situation and I could tell they care about their customers. I will be taking my car there for future services because I trust them (which is hard to come by these days).

  • Scuba Steve on 9/12/2022

    Great place to get your car worked on. Very knowledgeable and very customer service orientated.

  • Sean Bussey on 9/12/2023

    Was not impressed. Do not recommend taking anything to do with insurance to this shop. Adam in the front refuses to submit invoices or estimates to insurance, so you’re left doing it all yourself. Also has refused to work on a wiring system because it’s an aftermarket stereo? Take the time to find someone else, you won’t regret it.

  • RON F on 10/12/2022

    Outstanding service...This was my first time using Ron's Automotive. I has a check engine light and got appointment the next day..They kept me informed on progress and found the issue with in a couple hours and fixed it..I will be returning now for service on both of my vehicles..

  • Ronald Kennedy on 7/13/2023

    Very great job and price and very friendly

  • Ryota Abe on 11/15/2021

    I had some work done on my SUV, and these guys were very professional and I got what I needed done for a great price. They offer complimentary shuttle service as well. I will be going back again in the future.

  • Sailor Jenkins on 10/16/2024

    I had such a great experience with Ron’s Automotive! When I submitted an online service request, they were quick to respond. They have great customer service - very helpful and answered all of my questions honestly. After the inspection, they sent over a report that listed the services that needed attention. I wasn’t sure which services were “top priority,” so they helped me to choose the “top two” that were the “most important” services to focus on. Definitely recommend!

  • steve aallen on 8/5/2022

    Very trustworthy and competent. Work is done on time and right. Follow up after service is always done. Been a customer for years.

  • Steve Bates on 3/14/2024

    I’m very pleased with Ron’s Auto. The work completed was done very well and quickly. I would recommend Ron’s Auto to anyone looking for a top-notch repair shop.

  • Steve Bowden on 8/30/2022

    I would never use this place again, never felt more taken advantage of. They lend credence to the old saying never trust anyone.use them at your on risk,

  • shaun waldron on 1/3/2022

    Was told to come here by a friend of mine while sharing a beer. He said they were honest and stood by their work. I say their doing just that. Was in need of some serious repair. The team there has kept in contact and I feel good about the services they have performed.

  • Shawn Long on 2/6/2021

    Extremely thorough and upfront.

  • Sheik Ayube on 7/25/2022

    Good service. Good communication. A little pricey but good work. My go to place for repairs.

  • Soozie Hommachker on 8/2/2022

    I bought a used car. Ron's Automotive evaluated the car and recommended a few services that needed to be done. The car now drives very well thanks to them for their evaluation and repairs.

  • Steve on 1/16/2025

    The Best oil change and safety check every had that will be the place. I will bring all my automotive repairs.

  • steven k on 1/30/2024

    Wonderful affordable friendly do it right service and experience thank you!

  • Susan Tweedle on 8/16/2022

    Their service was very fast. They are patient and friendly and keep you informed during the entire process. Really great service!

  • suzi hines on 9/2/2022

    Ron’s automotive was wonderful to work with. My A/C was not getting cold enough during the hot weather. They serviced it and I noticed that it would stilll take quite some time to cool down. I took the car back and they were able to get it to cool down lower and more quickly. They are super nice, very communicative and really make an effort to make things right. I love how they call me up after my service to check on me and on how the car is doing. They are an honest outfit and I felt very comfortable working with them!

  • Torrence Gustafson on 6/23/2024

    The team at Ron’s automotive was honest, timely, and helpful. They were transparent easy to understand when discussing what my car needed and the pricing was fair. I will definitely be coming back.

  • Tracy Louis on 4/5/2021

    They were friendly and professional. They checked out my car for any other maintenance needs and provided a cost for each service. I was not pressured to add on any other services at this time which will allow me to budget in the future. This was a very different experience from the dealership!

  • Tami Christianson on 12/27/2024

    Great service and friendly!

  • Ted Gavel on 1/31/2024

    Quality work with an accurate quote beforehand.

  • Tony Bear on 1/25/2025

    Zack was amazing, he kept us in the loop through out the whole process. We will be back for our automotive needs.

  • Tony Watson on 4/8/2021

    They have been busy with a friend of mine's rig for a while and diagnosed wiring harness problems that I didn't want to mess with and seemed to have figured things out pretty good so far. I know that it has been a long project for them but they seem to be pretty patient with it.

  • Trish Lilley on 4/11/2024

    I called Ron's when I needed new tires, and Alan Croft (shop manager) was super helpful, even going so far as to drive to Seattle to get the new tires for me! That was above and beyond, and I was not expecting it. Thank you so much, Alan...you are a rockstar!

  • Tutu Zelalem on 12/24/2024

    Called and explained my situation came in within 30 minutes, EVERYONE at the front so nice & welcoming! Took my car to the back and fixed my windshield wipers quick! Great people & great workers! Thank you

  • Veronica on 3/4/2022

    A few years ago I brought my son's Volvo in to get checked and they gave me an honest opinion about the vehicle. As a result I didn't throw a bunch of money into a vehicle that wasn't worth the repair. Today they went above and beyond by checking on an urgent issue for a newly purchased vehicle. They were slammed but still took the few minutes to ease my mind. A big thank you to the team at Ron's.

  • Vtwin 07 on 11/15/2021

    Ron's Automotive (Adam) performed flawlessly. In and out on the same day for a Starter Motor replacement. They also performed a very thorough multi-point inspection. I recommend Ron's Automotive and will utilize their services in the future should the need arise.

  • W S on 9/3/2022

    Great service

  • W.H. Michael on 8/1/2024

    Always a good experience. Lucky explains the services needed in a language I understand plus photos help too. Thanks

  • Wade Bridges on 6/27/2024

    Quick to get the vehicle in. Price was as quoted and timely fix. No hassle.

  • Willie Hardie on 6/12/2022

    Adam knowledgeable. good customer service as always. Need time find out if repairs solved problem, but no complaints so far. Appreciate Shuttle service great. Front desk customer service not the greatest

  • Merry Lou Flockhart on 2/4/2025

    Zack was very 👍 nice and honored discounts. He went above and beyond. Shop photos came over my phone and one recommended service, which I could do next time. Also got my car done in time so I could drive to my friend,s birthday.

  • B Kuri on 2/16/2024

    Just the facts: 2 weeks ago I walk in and request a price quote for a very basic service for a used Subaru. Two persons were present in the front desk, but the supervisor in the front very confidently provided me the quote. 1 week ago I scheduled an appointment and confirmed the quote over the phone. They also confidently provided me a 2 hour service time frame. On the day of the service ,I drop off the car and before I hand over the key . I request that they reaffirm the price quote. They reaffirm it. 10 minutes after I check in the car.They tell me it's going to be an additional $110. ....?! . Keep in mind I requested a quote 3 times for a very basic scheduled service .Each time I provided very detailed information about the vehicle This basic service ends up taking 3 hrs and 45 minutes instead of 2 hours. The Questions: Am I dissatisfied? "Absolutely " Will I return? Very unlikey....

  • Debbie York on 8/18/2023

    Ron's replaced the brakes and water pump on my Mazda3. All the employees I delt with were super friendly and they had my car finished in half a day. I drove away happy that I didn't have to worry about my brakes anymore and felt good about a new water pump which they also did a complete cooling system service on. However, 2 days later the coolant temp light started flashing. I thought no way! No way could I be overheating after just having the system serviced! I pulled over and called Ron's then limped my way there on a Friday afternoon. Shout out to Alan for working me right in on a busy afternoon! They found the serpentine belt had over stretched so they replaced it and had me out in no time AND no additional charge. I think Ron's is a very reputable shop. I also appreciate their shuttle service! Thanks Ron's!

  • Josh Clary on 8/11/2022

    Took my car in to get service. Got it fixed .Got my vehicle back, drove it and noticed some noise and rubbing sound when I turned. Took the vehicle back in. Told them never had the problem before I took it in. They told me it was a power steering pump. I asked them to fix what they had damaged. They said it wasn't there fault, and said it was normal wear and tear, even though it wasn't making any noise before I took it in. Horrible situation to be put in. Won't be going back.

  • Lorne Currie on 12/7/2022

    I recently took my 2006 honda pilot in for a transmission leak. Ron's found the leak plus an oil leak. After $2K, the transmission leak was repaired and we were told the oil leak was repaired as well. Upon picking up the car, we found it with 3 new problems, which it did not have before we brought it in. The check engine was on ( it had never been on before) which ended up being an o2 sensor, a loud squealing sound from the engine ( we are still not sure what this new sound is) and the engine performance was horrible. Ron's replaced the o2 sensor and charged me for the part only and they stated the performance issue was the computer that needed to re-learn the vehicle. Unfortunately, we are still experiencing an oil leak, which is what we paid them a lot of money to fix. Ron's evaluated this leak and said it would be another $1400 to fix the leak, which is what they were supposed to do the first time. I'm not sure how we developed 3 new issues while the car was at Ron's, but at least they fixed one of the issues. We still have an oil leak and the new squealing sound. I want to say they did an overall good job, but I thought they would go back and fix the oil leak they should have fixed, but missed, the first time.