1 2 on 6/19/2014

I have to be honest in this rating, if there was a zero that would be my rating. Took my car (1971 corvette) to have looked at and diagnosed. They found the problem but did not fix it properly. The mechanic there cut my plug wire way short which I can not figure out why and didnt even crimp it properly. My 10 year old could have done a better job and thats no joke. This fix lasted about 3 hours until the boot they put on the plug wire melted off and shorted out on the way to the beach. I ended up fixing it myself for 20 bucks. I may as well have flushed the money I paid them down the toilet. Sorry guys you will not be getting any of my business again, this is not the first time you have screwed up on my vehicles but it will be the last.

A LU on 11/17/2016

They helped me in a bind. Worked with me and my concerns. Explained everything patiently and didn't take of advantage of someone who has very little car knowledge. Friendly and affordable. I really appreciated my experience here and will be bringing my car back for more work. Thank you to everyone!

A Sal on 6/6/2022

Children put diesel in a gas engine vehicle Friday night. Made an online appointment for Monday morning. Adam called early Monday morning and was able to get the vehicle in the same day. Full repair completed in one day. Communication was excellent and the pricing reasonable. Highly recommend for your auto repair needs.

a1vw2nv on 10/4/2019

Very helpful, informative and pleasant!

a1vw2nv on 11/23/2019

Couldn't be happier with the repairs done to my van. Marlene was a treat to work with. She and the other office gals were friendly, knowledgeable and courteous. I gave it some time before coming here to write this, as I wanted to see how the bodywork repairs are holding up after 6 weeks. Again, I couldn't be happier! From the expert repairs, to the exact color match, they know their stuff. I will be recommending Ron's to others when asked.

a1vw2nv on 11/23/2019

Couldn't be happier with the repairs done to my van. Marlene was a treat to work with. She and the other office gals were friendly, knowledgeable and courteous. I gave it some time before coming here to write this, as I wanted to see how the bodywork repairs are holding up after 6 weeks. Again, I couldn't be happier! From the expert repairs, to the exact color match, they know their stuff. I will be recommending Ron's to others when asked.

a1vw2nv on 11/23/2019

Couldn't be happier with the repairs done to my van. Marlene was a treat to work with. She and the other office gals were friendly, knowledgeable and courteous. I gave it some time before coming here to write this, as I wanted to see how the bodywork repairs are holding up after 6 weeks. Again, I couldn't be happier! From the expert repairs, to the exact color match, they know their stuff. I will be recommending Ron's to others when asked.

Aaron Chapman on 4/18/2016

Problem fixed! When I went to a dealership, a local Portland OR Chevy dealership, they said that it pulled the PO300 code as well as a few others for some sensors, which I had replaced. O2 sensor and something else. They even told me that it's probably not going to fix the problem but that they needed to be changed anyways. So I pay them $260 and am on my way. 10 miles down the road as soon as I reach highway speeds, guess what, its immediately starts doing the same thing. I'm starting to get perturbed now so I call them to schedule a time to bring it back in which wouldn't be for about 5 days so I decided to take my business elsewhere. I called Rons Automotive in Vancouver Washington, after looking up Yelp and Google reviews, and a very nice man answered the phone. He said that we will diagnose the problem, not just hook it to a computer, and charge me $120 give or take a few dollars. The next business day I bring it to them at 8 am. The tech rode with me and viola the problem happens again. He assured me he could take care of it. Around 11:45 that same morning they called me back and said it was fixed for no additional charge. That alone has earned my business. Come to find out, the timing was off 18 degrees the whole time. I'm happy now! :) One more thing, to the guy on here that is so furious about a company not taking a check...get over it. A multitude of business' policy is not to take a check, whether or not it's a personal, business, or cashiers check. It's not 1980 anymore.

Abigail on 2/18/2022

They were good at communicating about expected time frames for the assessment and repair of my vehicle. I felt the price was fair and that the were respectful in explaining everything in a way I could understand as someone with limited mechanical knowledge.

Abigail on 2/18/2022

They were good at communicating about expected time frames for the assessment and repair of my vehicle. I felt the price was fair and that the were respectful in explaining everything in a way I could understand as someone with limited mechanical knowledge.

Adam Fine on 2/25/2019

Had work done on my Chrysler 200 and they did a great job. Good staff knowledgeable and decent pricing.

Adam Phillipe on 1/11/2019

So here's a bit of a unique review as Ron's didn't actually repair my vehicle. It was found to be a total-loss before repairs could take place. Instead I want to leave a review for how responsive, and understanding their staff were in how I was treated. From the get-go, they were so kind and compassionate following my accident when I arranged to have the car towed to their facility. They responded to every email with questions I sent within minutes of me sending them. They were always proactive in keeping me up-to-date on what the insurance company from the other party was up to in regards to my vehicle. In general I was just blown away with how attentive they were to my concerns. Even though my car ultimately won't be repaired because of the damage, I would definitely use them in the future if I had repair needs based off their professionalism and amazing responsiveness.

Adam Walker on 10/23/2023

I have been pleased before in the past with the quality of the repairs themselves, however, their service is always poor, other than Ray. Their diagnostic seems like it is literally plugging it into one of those code readers and regurgitating back information I could have gotten myself without even popping the hood of the car. Then they come in with sweeping generalizations on what they think it is, with an estimate so high you are thinking at that rate my car is totaled. They do not honor the RepairPal estimates though it says they are a participating location. They have tried to get me to replace things I literally replaced before taking my car to the shop. They try to make the cost of the diagnostic cost enough to make you want to do the repair, then last minute the quote you already found high gets a little higher for some unknown reason. We took our 2013 Kia Optima into the shop for a timing chain replacement and front brakes and rotors and the estimated $5000-$6500 when on RepairPal it had the timing chain from $1455-$1717, and Brakes $397 from the dealerships estimate. They said the job would take 11 hours, about an hour longer than it should take to replace an engine and still you would need to calculate the labor at over $400-$500 and hour to make the estimated even close. Never going back.

AJ Shiva on 6/19/2020

I have brought in my 2015 GMC Yukon because it was leaking coolant. Upon inspection of the lines Ron’s automotive told me it’s a bad head gasket and it would cost $5000 to fix. I had my doubts about this diagnosis so I took my suv to a different shop for second opinion. Within 15 minutes he the mechanic found the leak in the reservoe and told me that will be around $150 dollar fix. I have no words to describe my frustration and anger. Ron’s automotive would rip apart perfectly good engine and charge me $5000 for this fix. Please for your own good DO NOT USE Ron’s Automative on 164th. They have incompetent mechanics and bad service!!!

AJ Shiva on 6/19/2020

I have brought in my 2015 GMC Yukon because it was leaking coolant. Upon inspection of the lines Ron’s automotive told me it’s a bad head gasket and it would cost $5000 to fix. I had my doubts about this diagnosis so I took my suv to a different shop for second opinion. Within 15 minutes he the mechanic found the leak in the reservoe and told me that will be around $150 dollar fix. I have no words to describe my frustration and anger. Ron’s automotive would rip apart perfectly good engine and charge me $5000 for this fix. Please for your own good DO NOT USE Ron’s Automative on 164th. They have incompetent mechanics and bad service!!!

AJ Shiva on 6/19/2020

I have brought in my 2015 GMC Yukon because it was leaking coolant. Upon inspection of the lines Ron’s automotive told me it’s a bad head gasket and it would cost $5000 to fix. I had my doubts about this diagnosis so I took my suv to a different shop for second opinion. Within 15 minutes he the mechanic found the leak in the reservoe and told me that will be around $150 dollar fix. I have no words to describe my frustration and anger. Ron’s automotive would rip apart perfectly good engine and charge me $5000 for this fix. Please for your own good DO NOT USE Ron’s Automative on 164th. They have incompetent mechanics and bad service!!!

AJ Shiva on 6/19/2020

In incompitant mechanics! Do not use them! Do not use them!

AJ Shiva on 6/19/2020

In incompitant mechanics! Do not use them! Do not use them!

AJ Shiva on 6/19/2020

In incompitant mechanics! Do not use them! Do not use them!

Alan Curtis on 11/12/2019

There's a reason Ron's Automotive is highly rated. Professional work. Excellent customer service. Very nice people. Awesome turn around time.

Alan Moses on 1/26/2017

Excellent and honest service! Found a major issue I didn't know about but didn't belittle me when I had to defer to my wife for permission to get it fixed.

Alan Stewart on 8/17/2022

Good service,timely and great staff.

Alan Taylor on 8/31/2015

Very good experience. Dropped my car off in the morning and told them I needed it done in time to go to work later that afternoon. Repairs were done with plenty of time to spare,

Alana Coburn on 8/25/2019

I really had a wonderful experience from the initial phone call with Marelene... she took care of contacting the insurance company and all of the details that followed. The process was very smooth and seamless and I cannot tell you how much I appreciated that!!... I was on a strict time line and the entire team came through and I was able to have the entire process buttoned up on time and my car looks amazing!!!... Thank you soo much... I love the Team at Ron’s Automotive!!..😍.

Alana Coburn on 8/25/2019

I really had a wonderful experience from the initial phone call with Marelene... she took care of contacting the insurance company and all of the details that followed. The process was very smooth and seamless and I cannot tell you how much I appreciated that!!... I was on a strict time line and the entire team came through and I was able to have the entire process buttoned up on time and my car looks amazing!!!... Thank you soo much... I love the Team at Ron’s Automotive!!..😍.

Alejandro Martinez on 7/11/2017

Ron's provided great service and got the job done right. Car is running great with new brakes :)

Alex Mazurin on 1/10/2014

Got charged $121 to install springs on brake pads that are not even needed. Mom came in instead of me so they took advantage of a woman not knowing anything about cars.

Alice Rodgers on 4/18/2024

Very kind

Allen W on 9/25/2013

I brought my Daughter's car in after I had checked every sensor the darn thing had. Ron's quoted $120 to troubleshoot the issue and spent a-lot of time to figure out my teenager put diesel in it. They were thoughtful enough to call and ask permission to add gas to the car. James was very professional and easy to work with. This is the first time in my 46 years on this spinning rock I have ever taken my car to a repair facility. I must say the idiot who complained about the "breaks" or as I like to spell it Brakes. Get a life! $60.30 to completely inspect a braking system is well with in reason. Consider this, you have to pull all the wheels and calipers just to check it out and most shops are $100 an hour. The final bill was less expensive then I would have charged. I HIGHLY RECOMMEND RON"S James thanks for the great job!

Alyan Hanif (Alyan) on 2/28/2024

Decent dealership, I recommend it.

Amber Scaife on 3/12/2020

Very friendly staff. Gets us in very quickly and service is always wonderful.

Amber Scaife on 3/12/2020

Very friendly staff. Gets us in very quickly and service is always wonderful.

Amber Scaife on 3/12/2020

Very friendly staff. Gets us in very quickly and service is always wonderful.

Amy Bafford on 12/11/2019

Quick and thorough work. Friendly service!

Amy Bafford on 12/11/2019

Quick and thorough work. Friendly service!

Amy Bafford on 12/11/2019

Quick and thorough work. Friendly service!

Amy Dodge on 5/11/2018

Friendly service

Amy Murakami on 11/14/2018

Thank you Ron's Automotive, and especially Brian. I found them via internet, and a bit hesitant, as I have had very bad experiences with other repair shops, but WOW, they are professional and the experts. I brought my car in, as another shop told me they wanted $1700 to fix my car. Ron's inspected the car in detail, found the real problem, and I saved $1100, as the original repair place was incorrect in their findings. Thank you.

Amy Short on 8/13/2012

Couldn't be happier with the price, professionalism, speed of service and accuracy of estimate. First time customer, now a lifetime customer. We will be bringing all our vehicles here for repairs in the future.

Anastasia Rivera on 6/19/2022

They resurrected my 2000 Toyota Celica. It's been 2 weeks and her new owner reports that she's still running great. Had new battery and battery cables replaced. Prior to that had catalytic converter and a coil replaced, plus oil change. They even gave the car a wash. Because she had been sitting for awhile under a tree prior to bringing her in and was covered in pollen. Thank y'all for the great work provided!

Anatoliy Andrukhovich on 4/30/2020

Very unhappy will complain

Anatoliy Andrukhovich on 4/30/2020

Very unhappy will complain

Anatoliy Andrukhovich on 4/30/2020

Very unhappy will complain

Andrew Ferlitsch on 4/6/2022

As always, exceptional service

Andrew Ferlitsch on 4/6/2022

As always, exceptional service

Andrew Herrera on 9/9/2024

Competitive prices and great service. Every time I've been there I learn more about my auto from the technicians. I especially am glad that I don't have any $$$ anxiety over "sticker shock."

Andrew McAllister on 4/18/2024

Lucky and the rest of the staff were very helpful in explaining my problem and the repairs needed. I'd recommend Ron's to anyone needing car care.

Angela J on 9/8/2021

My first time using Ron's and will definitely come back for all my car's service. Great value for the work done.

Angela Jones on 12/30/2020

The crew at Ron's Automotive are Awesome!! Great service. Great customer service.

Angelo Ryan Tianco on 11/12/2024

Zach was super helpful and installed the spare tire for free when I got a punctured tire. Theyre the best!

Angie H on 4/20/2021

If you remember when they had a shop in Hazel Dell on SE 78th, they've moved all repairs to Cascade Park on SE 1st Street off SE 164th across from Parkrose Hardware. The Hazel Dell location is now a collaboration with Alpine Collision. Appointments are recommended as they start early. I left my car there and was given a ride home and picked back up via their shuttle service. Both of my drivers, Talia in the morning taking me home and Adam in the afternoon picking me up were great. Once inside there is a plexiglass window on the counter, available hand sanitizer and if you don't have a mask when you get in the shuttle, one will be provided for you. I received a detailed inspection report, replete with pictures and ratings. Ray was my Service Advisor and answered all of my questions to my satisfaction. Whenever I've needed dependable, quality auto service, I always choose Ron's Automotive.

Annette Allen on 11/28/2024

Very good customer service. Work completed on time.

Anthony Nicosia on 1/29/2017

Been taking my vehicle to Ron's for service & repair for years. Always satisfied with the quality of work & replacement parts. Fair pricing, friendly staff.

ApCp on 1/5/2022

So far so good lol 👍🏼

ApCp on 1/16/2024

Hacks 👎🏼

Aprica Bradley on 8/23/2024

Great service. They gave a great price for the service I needed done. Clean environment and customer service was superior.

Art Perez on 1/15/2022

My truck is excellent after replace new adjuster and it successful stop leak.

Art Perez on 1/15/2022

My truck is excellent after replace new adjuster and it successful stop leak.

Ashley Creason on 12/20/2019

Took vehicle in for routine oil change and they found some major issues caused by lack of maintenance from the previous vehicle owners. Their communication was great, giving us multiple options and price points to choose from. Friendly and honest.

Autumn on 11/13/2024

Honestly they deserve 5 stars! Their customer service is phenomenal. I wish I could remember everyone's name but Zach and Jeff were who I mostly dealt with and Zach answered so many qurstions for us. My car is having weird issues and they helped diagnose it and made sure to give me info on recalls and warranties. They send a fully detailed inspection report with photos in terms that were easy for me to understand. Their reports show low, medium, and high priority items and they'll walk you through all of it. They clearly care about their clients. If the dealership won't fix the warranty issues I 100% will bring my car back to Rons automotive for the remaining repairs. I'd much rather support them than the dealership. The issues that I did have them fix were done so with quality and speed and everyone was beyond nice during this stressful event!

Azizah Bennett on 1/23/2020

Great team of people providing excellent customer service. Thank you

Azizah Bennett on 9/8/2021

Great team of people providing excellent customer service. Thank you

Azurita Nelson on 8/1/2019

Friendly staff and nice, clean front office area. I brought my car in because it failed emissions. I picked it up the day after I dropped it off, drove about 40 miles to reset my car's computer, and got it through emissions, no problem. They also took care of a few other things for me as well. I paid quite a bit less than they quoted me too!

B Kuri on 2/16/2024

Just the facts: 2 weeks ago I walk in and request a price quote for a very basic service for a used Subaru. Two persons were present in the front desk, but the supervisor in the front very confidently provided me the quote. 1 week ago I scheduled an appointment and confirmed the quote over the phone. They also confidently provided me a 2 hour service time frame. On the day of the service ,I drop off the car and before I hand over the key . I request that they reaffirm the price quote. They reaffirm it. 10 minutes after I check in the car.They tell me it's going to be an additional $110. ....?! . Keep in mind I requested a quote 3 times for a very basic scheduled service .Each time I provided very detailed information about the vehicle This basic service ends up taking 3 hrs and 45 minutes instead of 2 hours. The Questions: Am I dissatisfied? "Absolutely " Will I return? Very unlikey....

Bailey B on 11/5/2014

I am a huge fan of Ron's! Very quick and friendly service. The staff is knowledgeable, honest, and helpful. They made sure that getting my car fixed was easy for me. I was very happy with the entire process at Ron's! I would recommend!

Bailey B on 11/5/2014

I am a huge fan of Ron's! Very quick and friendly service. The staff is knowledgeable, honest, and helpful. They made sure that getting my car fixed was easy for me. I was very happy with the entire process at Ron's! I would recommend!

Bailey B on 11/5/2014

I am a huge fan of Ron's! Very quick and friendly service. The staff is knowledgeable, honest, and helpful. They made sure that getting my car fixed was easy for me. I was very happy with the entire process at Ron's! I would recommend!

Barbara Adamson on 1/17/2017

They went out of their way to get me in when no one else would even though they themselves were busy. They told me a time my car would be ready and it was. Thank you for your wonderful service.

Becky Stamets on 9/10/2012

I've been using Ron's for a few years and haven't had any issues with them. I had my car serviced this week because it wasn't working (obviously). Service was great, done the same day. The only issue I had was that I had to pick up my car after hours and when I got there it wouldn't start. Needless to say, that was an unexpected surprise. It was Friday so I couldn't have anything done about it until Monday. Ron's called me Monday morning to let me know that the gas level had been low enough that when it was parked on an incline (as it was in their parking lot), the car wouldn't start. Okay, happy that it's nothing major. They did charge me for 5 gallons of gas though...that they put in without asking. Yes, the car needed gas, but I'm pretty sure a gallon would have gotten me across the street to the AM/PM. Also not sure how I should feel about paying for the gas when I was the one who couldn't drive my car away because of where it was parked. Anyway, I'm sure I'll come back again, but that detail frustrated me a bit. Wish there was someone on call for stuff like that on the weekend.

Ben Wambach on 5/29/2020

I've been coming here for years, always a good experience

Ben Wambach on 5/29/2020

I've been coming here for years, always a good experience

Ben Wambach on 5/29/2020

I've been coming here for years, always a good experience

Benjamin Langdon on 9/21/2021

There oil changes could be a little faster getting it done but generally they do very good job on everything they did for me thanks 😊

Bereket ASFAHA's on 5/4/2017

Worse place to go. I went there to check for my Ac fan they worsen the issue than fixing it. I Just Kept Quite because if i request them to check again there might be another disaster.and the bad thing they gave me with dash board light on such as Check engine light, Trans Failsave Pogrom and so on. they didn't even ask any apologies for making mistakes... They lost one of the important clib part and didnt replaced. I waste my time, gas waste my clip part. Very unprofessional treatment. Guys please my advice is to you go some where else who can professional treat you and your vehicle not Ron Automotive Hezel Dell Specifically.

Bethany's World on 2/11/2014

I've lived right down the road from Ron's for about 18 years, and the three times that I've taken a vehicle there, I always leave feeling like I didn't quite get what I paid for. My son brought in his car to figure out why the check engine light was on. $140 for the test. $500 for the repair. Then two days later, the check engine light came back on again. Instead of offering to look into the matter, they wanted us to start from scratch, with another $140 test... and then God know what would have come next. I don't really think that's fair. The first test was done for the purpose of figuring out why the check engine light was on. That's why we brought it there. Again, feeling like I didn't quite get what I paid for. Also, I would caution Ron's about creating contracts with minors. Yes, I want my son to be a big boy and take care of his own car now that he's old enough to drive. But teenagers also tend to think that money grows on a tree out in the backyard. Had I known that the bill was going to be nearly $700 (and that the problems still wouldn't be fixed), I would have told him to take the car somewhere else.

Beverly Crosby on 12/17/2018

Years of consistently great service continues to keep me coming back!

Bill Harrison on 8/5/2023

They are very helpful and gave me a ride to and from. They just went through the pickup, to make sure everything was in good condition.

bill voller on 9/10/2024

Always great work and service

Bob Dehler on 12/30/2021

Had a transmission problem, but they could not do it, but told me who could and knew exactly how to fix it. Excellent knowledge.

Bob Dehler on 12/30/2021

Had a transmission problem, but they could not do it, but told me who could and knew exactly how to fix it. Excellent knowledge.

Bob Johnson on 10/20/2020

Always quick, knowledgeable and fairly priced. Highly recommend

Bob Johnson on 10/20/2020

Always quick, knowledgeable and fairly priced. Highly recommend

BOBBS545 on 10/30/2020

Very nice and professional staff will definitely use their services again

BOBBS545 on 10/30/2020

Very nice and professional staff will definitely use their services again

BOBBS545 on 12/14/2020

Very nice and professional staff will definitely use their services again

BOBBS545 on 2/7/2022

Very nice and professional staff will definitely use their services again

Bonnie Stanfill on 11/29/2018

Fast and good service but you'll pay A LOT for it. Ron's does not apply the fee for diagnostics to your total bill if you get the service (which every other place we've been to will, so we didn't even think to ask). They charged top dollar for parts, because they only use the cars manufacturer parts/fluids and charge over the dealership costs as they will warranty their work for longer). This makes sense for a new car, so if that's your jam, I supposed it could be worth it. If you have an older car, or you are cost conscious, go somewhere else.

BRADEN BARNUM on 2/11/2021

They charged me two grand over what it really costed to fix my clutch don’t let them scam you. I took my truck to another shop and it was 600 bucks they totally tried to rip me off. Also told me stuff need to be replaced when it was all fine.

Brenda McGinnis on 1/14/2021

I appreciate the communication that Ron’s provides. I always feel heard and feel they have my best interest in mind. Quality care.

Brentt Blair on 10/25/2021

On time and exactly on budget. Great business. Courtesy ride home and everything. Highly recommended!

Brentt Blair on 9/22/2022

On time and exactly on budget. Great business. Courtesy ride home and everything. Highly recommended!

Brian Barrett on 8/3/2022

I brought my car in to check the engine noise i was hearing. They confirmed my thoughts on what it was and offered to junk the car for free. I was allowed a few days without charge to figure out what i would do and everything went smoothly.

Brian Beaudin on 7/10/2020

I was in a bind and from out of town and was totally impressed with the service, professionalism, communication, and empathy with the staff at Rons Automotive. I have no complaints at all and highly recommend to others. Thanks guys!!

Brian Beaudin on 7/10/2020

I was in a bind and from out of town and was totally impressed with the service, professionalism, communication, and empathy with the staff at Rons Automotive. I have no complaints at all and highly recommend to others. Thanks guys!!

Brian Beaudin on 7/10/2020

I was in a bind and from out of town and was totally impressed with the service, professionalism, communication, and empathy with the staff at Rons Automotive. I have no complaints at all and highly recommend to others. Thanks guys!!

Brian Hanson on 3/1/2022

Dropped car off on a Thursday. Checked in Friday around 4 to see if it was ready. It wasn’t. They ordered parts on Thursday and they didn’t get delivered until mid-day Friday. So new pick-up time sometime Monday. Hadn’t heard from them by 4:00 Monday so called. Car still not done. Apologies for delay. Car done on Tuesday. Work was as expected. Better communication would have earned more stars. Overall a decent experience.

Brian Hanson on 3/1/2022

Dropped car off on a Thursday. Checked in Friday around 4 to see if it was ready. It wasn’t. They ordered parts on Thursday and they didn’t get delivered until mid-day Friday. So new pick-up time sometime Monday. Hadn’t heard from them by 4:00 Monday so called. Car still not done. Apologies for delay. Car done on Tuesday. Work was as expected. Better communication would have earned more stars. Overall a decent experience.

Brian McCrady on 5/29/2020

Good diagnosis, but 565.00 for an alternator? I found on at the auto parts store for $220 + a $40 core return.

Brian McCrady on 5/29/2020

Good diagnosis, but 565.00 for an alternator? I found on at the auto parts store for $220 + a $40 core return.

Brian McCrady on 5/29/2020

Good diagnosis, but 565.00 for an alternator? I found on at the auto parts store for $220 + a $40 core return.

Brian Peterson on 3/1/2024

These guys were great, knowledgeable, fair, friendly, informative. Everyone needs to a go to garage they can trust. I made an appointment, brought the truck in and they took care of me like they said they would. BIG THANKS-

Brian Walters on 3/25/2019

The 5 star is specially for Marelene. She is so awesome! This Rons Automotive is the best! Thank you.

Brian Walters on 3/25/2019

The 5 star is specially for Marelene. She is so awesome! This Rons Automotive is the best! Thank you.

Brian Walters on 3/25/2019

The 5 star is specially for Marelene. She is so awesome! This Rons Automotive is the best! Thank you.

Brittney Crowson on 11/1/2014

Ron's automotive was referred to me as a recommendation by AAA when my car broke down at WSU-V. I had no previous inquiries about this service business. The tow company took my car to the Cascade Park location around noon. By the end of the day I received a call about diagnoses, cost, and how long it was going to be there to be fixed. 3 days later I got my car back and my only concern was I heard a strange noise that wasn't there before the fix. So I called and they said swing on by when you can and we will take a listen. They found out what the noise was, and fixed it at no cost (it wasn't a mechanical issue;the engine just didn't settle back in after they'd taken it out and i was hearing road vibration). I am very satisfied with my service experience at Ron's! The financing option was a wonderful alternative than forking out my college savings. I would definitely recommend this service location to my family and friends! Thanks Ron's!

Brittney Lasley on 12/1/2012

I would not recommend these people to work on a gocart. I took my Honda Accord into check why the check engine light was on. I had already taken it to an Auto Parts store and had them put it on the tester and told me what part to replace. So I replaced the part and the check engine light came back on. So I decided to take it to Rons to have it looked at. They charged me a 120 bucks to tell me the same thing the autoparts store had told me for free. So I replaced the part and all is fine. But they wanted 500 bucks to put a 100 dollar part in that took me 20 minutes total to remove and reinstall. I am not a mechanic by any means of the word. Just googled the part and watched a short video on youtube and thats all it took. These people suck!

Bruce Hunt on 5/24/2019

Rhonj was competent and cost-efficient

C N on 7/29/2023

Great customer service, but be wary of the charges. Diagnostics were above 120.. and they charge a diagnostic for every individual issue even if the car is already there for another thing. They also charge the same labor to screw in a light bulb as they do to do more complex tasks.

F Bruno on 12/11/2018

This was by far the worst experience dealing with auto service repair. This is the sterotypical - lie to get your $$- shop you have been warned about. 2015 Acura TLX - under 60k miles. Took my car in after hearing from an oil change shop that it appeared that there was a transmission leak. Was told by Ron's that the fluid was leaking around the bolts. They offered to open up the transmission to fix this, or to just seal around the bolts. I asked about the manufacturer's warranty, Was told it was beyond warranty. I looked up the warranty and found that it is still valid. Told them not to do anything else and set up an appointment with Acura dealership. Acura had to steam clean - because it had not been done thoroughly, and after leak testing, driving and doing extensive exploratory found no leak. I also had some other work done at Ron's and am afraid it was not done properly. Waiting for my brakes to fail since Ron's did that work as well STAY AWAY! YOU HAVE BEEN WARNED! Ron’s response to my post is CYA only. They only provided information to the dealer after I checked into the warranty and told them to not proceed with their “cheap fix” which was not a fix. Dealership had to steam clean because it wasn’t done completely ( this would make it look like there was an issue). Dealership then used leak detector, drove the car, let it sit, drove it again a few hours later and could find no leak. It wasn’t that they were unwilling to cover warranty, they were unwilling to fix something that wasn’t broken, unlike Ron’s Automotive.

Diane McAllister on 10/23/2018

I've used Ron's Automotive for years and have always been impressed with their service! Great job!!!!

Ilya Petrenko on 10/5/2018

GREAT SERVICE!!! Been to many shops, given the run around and wasted thousands. These guys are the real deal - quality on top of excellent customer service. Will do business again!

Erick Hendricks on 9/13/2018

Everyone there is very professional and always willing to help. I've had them work on multiple cars for me and they've always been honest and have never steered me wrong. I appreciate and value their hard work. Thanks guys!

Cameron Luft on 10/17/2017

I would highly recommend rons automotive for diesel repair, they had the knowledge to not only fix the issue on my 1994 f350 7.3 diesel pickup but to find the right parts to fix it the first time. Their staff was very helpful with any questions that I had, include showing me what went wrong with my pickup. The parts and labor cost was very fair compared to other shops in the portland/ vancouver area.

Gary Stewart on 8/25/2017

The AC failed on my 2008 Ranger pickup and I needed a quick repair to have it for a weekend outing and 90 deg. temperatures. Ron's gave me a same day appointment and did their analysis in less than two hours from the time I arrived They gave me transportation back to my house and finished the parts purchase and installation in less two hours. I have never been treated this way by the dealerships I normally depend on.

dusty train on 6/25/2017

$$$ great service high prices

Christine JaeNate on 6/18/2017

Not my favorite place

EQWoody on 4/19/2017

This is the best shop in Vancouver. Their prices are on par with other shops in the area but where you really get your bang for your buck is their service. Kevin was extremely friendly, helpful, and empathetic to my issues I was having. They send you an email with pictures of the findings of their inspection so you can see what needs to be done instead of bombarding you with other things you need to have serviced. He wrote me up a quote of things that needed to be done besides what I was having serviced today, gave me an order of importance, and things that could wait a while before being serviced. This shop is what every car repair shop should strive to be, their service is next level and even give you free rides to and from the shop when you need it. My wife and I will be coming to Ron's for the foreseeable future and can't wait to work with Kevin again.

Dennis Roos on 4/17/2017

Another great job. Had oil changed, the maintenance light was on. Quote of $140.00, paid $46.00. Great job, good warm people. Will return over again.

Helen Dashiell on 1/26/2017

I find Rons to be an honest company with nice, long-term staff and they charge reasonably. They offer driving services, which is great, and have a section for small children during the wait. I recently had a friend start goi g to Ron's, too.

David Atkinson on 1/25/2017

Fast service, friendly, fair prices, good quality parts. What more could you ask for from a service shop?

Dianne Vickers on 9/16/2016

Ron's is awesome. They have cared for 3 of my vehicles over many years. I have used their car care and auto body repair shop. I can always trust Ron's. They do expert work in a timely manner always at a fair price. They don't just "change the oil". They examine the car and tell me if anything else is needed. Ron's never suggests work that is not needed. I appreciate that. Their staff is proficient and friendly. I am so happy I can trust my car to Ron's. Dianne 2006 Nissan

Holley G on 6/5/2016

I worked with Ray. He was very professional and took the time to explain to me the work that needed to be done and why. He also showed me the issues and helped me prioritize the work that needed to be done. This location was recommended to me by two friends and I understand why. They take care of their customers and make sure you know what is going on, they just don't try and force unnecessary work on you.

Gina Ann Orban on 5/3/2016

I recommend Ron's automotive to my friends and family. I have been using them now for three years and I have five vehicles of various years, makes and models I have first-hand experience that Ron's automotive can handle just about any car or truck. Besides good service, one of my concerns is cost. I have found Ron's automotive to be fair and reasonable compared to other repair and service companies I've tried in Yucca Valley. Ron's automotive uses certified mechanics which I like, because I want the job done right. The Morongo Basin has many folks on fixed incomes and auto repairs and service can cut into their budget. If I have one complaint it is that I have found Ron's Automotive to be extremely conservative about recommending additional work. They do tell me about the up coming service items they have obversived, but I"m the type of person that would have it fixed now. So for those that may have had an experience where the auto repair place tags on a long list of items not necessary at this time so they can make their monthly building mortgage, you will not find that at Ron's. Lastly, Ron's stands behind their work.

Cherice Fredricks on 11/30/2015

Thank You for the Great Service!!!!

Dayna Nyberg on 10/20/2015

When I didn't get my debit card back one guy said I had left it on the counter and then management said no the service rep forgot to give it to you. They claim I need 2500. In repairs that I have records showing the repairs have already been done recently. They want to cover up their greedy money hungry tricks by saying those are just recommendations. Who puts in big bold red "SERVICE NEEDED NOW" if it is only recommended? That's is deceptive! I am shocked that any of the management can sleep at night. They are lying to consumers. Repeated lies in every level and it is discouraging. No accountability. Sad. Hoped to go there on a routine basis but won't be now. I will continue my search. -F rating

Carroll Hayden on 9/9/2015

Once again the work on our "97 Town and Country minivan was done in a prompt and professional manner. The service was great and completed when promised. Ron's Automotive has provided our minivan with trouble-free on the road performance with 195,000 plus miles since we moved to Vancouver in 2008. We continue to appreciate their efforts in allowing us to be "on the road again" for the 4th of July to eastern Washington.

Corey Geller on 8/6/2015

I have been using Ron's for almost ten years and have always received excellent professional service. I just brought my car in recently for a failed emissions test and they talked me through all my options and tailored the service plan to my needs. I'm a very satisfied and loyal customer. Thank you!

Douglas Morrison on 10/15/2014

After returning to Vancouver after a 13 year absence we have made two recent visits to Ron's Automotive in Cascade Park, and we find their service to be efficient, competent, and fairly priced. I would recommend them to others without reservation. Dr. Douglas Morrison

Charles Robbins on 7/26/2014

After experiences elsewhere left me unhappy with my car service, I looked into Ron's Automotive at Cascade Park. I could not have been happier with my service. The gentlemen were speedy, attentive, and able to meet my every need. My 2003 Volvo needed a simple oil change, and the employee's at Ron's Automotive ensured my car was a priority to them. I felt my automotive needs were exceeded, and I will be sure to bring my vehicle back every time in the future.

Courtney Newell on 7/26/2014

I brought my 2006 Jeep Liberty to Ron's automotive awhile back and I was so happy with the exceptional customer service I received and how each staff member greeted me with a smile, both when I brought my car in and when I picked it up. I had a couple different issues with my car including a broken air conditioning unit and a broken motor that prohibited me from rolling up my window. Both of these problems were fixed swiftly and I haven't had a single problem with my car since. If I ever did have an issue with my car in the future I would bring it to Ron's without a second guess!! Thank you for a first class experience.

Hunter Wish on 7/26/2014

Just went their for the first time to get my car worked on, and it was fantastic. They strive well at working accordingly to time and have great customer service. They don't low ball you like other places and really give you a bang for your buck. I was really satisfied in the work they did to my corolla and will be going back there again, if my car experiences any other problems or needs a tune up. If you need an auto shop to go to for your car I highly recommend Ron's Automotive.

Debbie Holland on 6/23/2014

Their customer service is amazing. Very attentive to each and everyone who comes in and has their vehicles serviced. I appreciate their reminders on time to service your car notices. I will only have my car worked on at Rons

Cameron Wachs on 9/17/2013

Ron's Auto ain't nothing but a bunch on scamming greedy take your money jerks . They gave me a price $800 higher than what they had said on the phone and when I went to take my truck back they conned $60 from me just to look at my breaks. Ron's wanted $1200 total ..... Went elsewhere and had it find for $400! These guys should be put out of business ! Horrible shop horrible people.

Chris Watson on 9/24/2012

I've been going to Ron's Automotive for about 3 years. The guys up front at 164th are very friendly and knowledgeable. It's the relationship with the front guys that keeps me coming back.

Elaine Marshall on 8/30/2012

Ron's staff is always professional, dependable and enjoyable. Mike and James are 'purtier' than Ray, At least that is what they told me to say. Of course, Rays is much 'handsomer' than Mike and James. Do I still get my free car wash, Mike?

Charles Huckabay on 1/9/2019

Highly recommend this place!! They are very honest and speedy! I noticed a problem with my car and they said to bring it in and would trouble shoot it for free because they felt it was a quick fix based on what I said. Sure enough it was..they took it in welded the part for a very reasonable price and had me in and out of there shop within an hr ( I called with concern ,drove in, had it fixed same day within a total of 2 hrs) . This is the second time I have used them and had incredible experience. Safe to say I will use them moving forward. It’s nice to have an honest mechanic. Thanks guys

Christine Spilde on 1/4/2019

Exceptional service every time!

Danna on 12/3/2018

I came here just a few months ago because my car was overheating. At first I was told it was a wiring issue with my fans and then they ended up finding more things wrong. It was very expensive so I ended up telling them to hold off for a few days. They assured me that they had fixed my wiring issue but that the other repairs were needed if I wanted my car to stop overheating but I’m not sure why they said the wiring was fixed when it clearly wasn’t otherwise my check engine light wouldn’t of been on for a false reading. They ended up charging me a lot for diagnosing the problem. So I went to a different mechanic who had more reasonable prices and honest.

Celena Williams on 10/22/2018

Ron's Automotive has excellent customer service! My rear windshield wiper arm had broken so they ordered and received the part (while also getting me a better deal than the dealership would have charged) in the same day. They called me once they received the part to have me come in, and made the repair to my windshield wiper and patched my a nail in my tire in 15 minutes. Now my windshield wiper is as good as new and my tire is patched!

Eric Howell on 10/1/2018

Fixed the problem the first time at a reasonable price. Thanks!

Crystal Maxwell on 9/5/2017

Don't agree with the way they word stuff at website

David Sims on 8/2/2017

Ron’s Automotive in Hazel Dell. Wow! I brought them a serious electrical problem on my truck (broken wire I attempted to fix) and they went well above and beyond on the repair. Not only did they fix the problem I created but they found another wire issue in the door and repaired that too. It does not end there. Since I could not roll up my windows (initial wire problem) I had to duct tape some clear vinyl on both the driver and passenger windows until I could get the issue fixed. They removed that duct tape, vinyl material, the sticky residue from that duct tape, washed the outside of the truck and cleaned the inside windows. I highly recommend these folks for your car care needs. They professionally fixed my automotive needs and did my windows! Who does that anymore? These guys are great!

igor c on 10/26/2016

wanted to do a quote on busted tail light and paint of rear bumper (takes 5 minutes)??? told me to come schedule appointment and come back next day since they were VERY busy

Chris Angvick on 6/24/2016

I dalt with Ron Port Gitting an estimate for damage in a recent incident he was very helpfull he explained exactly what I needed to do and have me information about the insurance agency that he has so much experance with and me none.

Christopher Kent on 5/21/2016

I would avoid this Shop like a plague. I've never had a more horrible experience when working with an Automotive Shop. I should have known better than to keep proceeding with the process because every interaction identified poor customer service coupled with terrible communication along the way. Had I listened to my gut, I would have saved myself 4 hours of my time. This headache wasn't worth a simple tune up. Estimates kept rising, they were more than an hour late picking me up, the list goes on. Worst part is, this was intended to be a surprise for my wife's birthday and I even made arrangements 2 weeks prior... Suffice to say: literally the worst communication and customer experience I've ever had... This is my 1st negative review I've ever written on any company for any platform, yet Ron's Staff did such an exceptional job of giving me the finger - I felt compelled to share! Save yourself the time- go elsewhere. On the bright side, at least I didn't have to pay them on top of it. Reviewing other "Responses" from the owner on other review's leads me to think they've lost touch with the ideal of true Customer Service!

Gary sibbald on 4/8/2016

Honest and Trusted Auto Repair Shop. Quality of Service Excellent. My Family has used Ron's Automotive for Year's. Always Top-Notch Service.

Denise Rutledge on 3/30/2016

From first contact, we knew we were dealing with professionals who care about the service they deliver. It's the first time we've used a 'high end' repair shop, but this isn't what impressed us. We've had good service from people working out of their homes. It was their patience with all of our concerns and thorough, easy-to-understand explanations of what was going on with our Dodge Caravan. It's a bonus that the parts are warranted like a new vehicle (five years) and parts and labor appear to be covered for two years, even if we are out of Ron's service area is worth the cost. They clearly know what they are doing and are committed to excellence.

Donna Rivera on 11/26/2015

I was very impressed with Ron's Automotive in Hazel Dell. I was having trouble with my car, Jon Port explained what needed to be done & gave me an estimate. The work was done very timely and correctly. I felt they were very honest & professional. Thank you!

Carole Coiteux on 9/3/2015

This was a rare and wonderful experience! I usually take my little Civic to the dealer in Portland. Due to their very busy schedule (and mine) I wasn't able to get it in so called Ron's Automotive in Hazel Dell. I explained my horrible schedule and they were able to get me right in first thing in the morning with just 2 days notice. Everyone that I spoke with was professional and friendly. I needed to be at work by 9am or close to it in Portland, and they put together a tag team that got me right out the door in time to keep my work happy. This will be my new "go to" place! Thanks Ron's Automotive Team!

Charles Robbins on 7/26/2014

After experiences elsewhere left me unhappy with my car service, I looked into Ron's Automotive at Hazel Dell. I could not have been happier with my service. The gentlemen were speedy, attentive, and able to meet my every need. My 2003 Volvo needed a simple oil change, and the employee's at Ron's Automotive ensured my car was a priority to them. I felt my automotive needs were exceeded, and I will be sure to bring my vehicle back every time in the future.

Courtney Newell on 7/26/2014

I brought my 2006 Jeep Liberty to Ron's automotive awhile back and I was so happy with the exceptional customer service I received and how each staff member greeted me with a smile, both when I brought my car in and when I picked it up. I had a couple different issues with my car including a broken air conditioning unit and a broken motor that prohibited me from rolling up my window. Both of these problems were fixed swiftly and I haven't had a single problem with my car since. If I ever did have an issue with my car in the future I would bring it to Ron's without a second guess!! Thank you for a first class experience.

Hunter Wish on 7/26/2014

Recently had some troubles with my Toyota Corolla 92, I'm no mechanic so I had no clue what was wrong with it. Took it into Ron's Automotive and they quickly figured out the problem to my car, they were very helpful and explained to me what was happening with my automobile. The prices are very reasonable and will be going back there again if I experience any more problems.

Gene Semons on 7/14/2014

First time in and was pleased with the service. Very professional!

Erin Mcgough on 11/8/2013

freakin' AWESOME!! I will always take my vehicles here from now on. They are super friendly, helpful and honest! I can't say enough good things, do yourself a favor and use Ron's for any auto repair you need =)

Denise Reed on 2/20/2019

This shop is great. I have consistently received excellent service, both kind and professional. The shuttle service is especially good. Their driver Tiffany is a gem.

Emily Clevinger on 4/20/2019

I took my car into Ron’s to get some work done. I was extremely satisfied with the customer service and how kind and caring everyone was! Bryan and Nicole helped me.. The price was very fair and they did a great job! I will definitely be going back. I would recommend Ron’s to everyone! Happy customer! ~Emily

Emily Martinez on 5/8/2019

I highly recommend this place! I was recommended to Ron's by a coworker, and they did not disappoint! This was my first time ever getting into a collision and needing a repair - They answered all of my questions, handled everything with the insurance company for me as well as got me in a rental car SUPER easy. My Jeep looked AMAZING when i drove off. They even detailed my car for me which i was not expecting. Maralene (not sure if i spelled her name right, so sorry lol) was the SWEETEST woman, and made everything go so smoothly every step of the way. If i ever need any repair work again, I know where i am going! Thank you Ron's Automotive!

Ethan B on 6/6/2019

I've had nothing but great experiences with Ron's Automotive. Great work and they make sure it's done right.

Cathy Tramaglini on 6/6/2019

Drove into Ron's with a headlight problem expecting to have to make an appointment. A technician was available and made the necessary adjustment on the spot. Amazing

Chris 1993 on 6/11/2019

Couldn't be happier with our experience at Ron's. Service that is friendly, professional, and friendly to our wallet. Quotes have always been spot on, and they have answered any and all questions my fiance and myself have had with enthusiasm.

Chen Pin-Heng on 6/14/2019

Have been with this team for over 5 years. The only concern is $$$...but when my cars have major issues, they are still the most reliable team and no doubt they can fix with high quality.

DeeDee McAllister on 6/26/2019

Customer service at Cascade Park Ron's Automotive has always been top notch! I appreciate how the staff checks everything out making suggestions for additional services whenever needed. The key word here is 'whenever'. The suggestions aren't geared to drumming up unnecessary maintenance issues but are focused on continuing the life of the vehicle and for this, I'm greatly appreciative.

Darrin McClintock on 7/15/2019

Ron’s Automotive has repaired a few vehicles for me over the years and they are always timely and honest. Honesty in auto repair is most important and that appears to be one of their core values.

Cory Walaitis on 7/19/2019

Honest, great experience! They also offered me a shuttle home without payment required, so that was pretty awesome.

Chelsea Dyson on 8/19/2019

I thought the diagnostic was a little spendy until I saw how comprehensive it was. I dropped my car off without an appointment at 11:15 on a Monday and they picked me up at 5 o'clock that day. Fixed my car and discussed other maintenance I'll need in the future. A little spendy but very efficient and friendly.

harrison rinehart on 9/6/2019

They'll tell you. Your engine at 100,000 miles. You need it completely replaced we wont fix it. This place is a high priced joke.

Chris Higdon on 9/8/2019

I am very dissatisfied with my experience at Ron’s Automotive. My truck was smoking and sputtering, not wanting to run. My first thought: Ron’s Automotive. Close to my house and employment. I told them I have an interlock device installed and will this be ok and told yes. I was told leave it there overnight, come back at 745am the following morning as I would be required to be there while the mechanic worked on my truck so I could activate the blower. I took time off work, which was NOT pre-arranged and adjusted my day. Upon returning the following morning I was told to wait which I waited patiently from 745-830. I was then told they were waiting for the general manager to arrive to tell them if they can even work on my truck. What? I’ve been waiting and making arrangements for service, missing work, having my sister alter her morning to be accommodating just to be told I may not be able to be serviced. About a half hour later I was told they could not service my vehicle with an interlock device. So I had to leave, find another shop and re-adjust my day. Thanks a lot Ron’s Automotive. I found a shop that works on interlock device vehicles and they’ve been very helpful in getting my truck on the road again. Disappointed, Chris Higdon

Daniel O'Neill on 10/2/2019

Professional, personable and helpful staff.

Cee Blanco on 10/24/2019

A very detailed shop, I’ve never been to a shop that takes photos of all your vehicle related problems, that’s huge in my eyes! The staff is very friendly & postive all the way around! I’ll be back for sure!

Gerald Cossette on 10/31/2019

I appreciate the thorough inspection of my vehicle and factual account I was given. As I am able financially and timely, I may follow up with services. Thank you for your courteous attention.

Debbie Edwards on 10/31/2019

Shuttle Service to and from Work: My car was towed in by AAA in the morning. Once I was done with the paperwork someone at Ron’s Automotive shuttled me to work. The next day when my car was repaired they picked me up at work and shuttled me back to Ron’s Automotive. I really appreciated that service and not having to arrange for transportation on my own.

Haris A on 11/22/2019

Called around to a few shops in town after I couldn’t figure out what I thought would be an expensive electrical fix on my truck, called Ron’s and spoke to Aaron who assured me they’d look into my issue and let me know what they came back with on the diagnostics. After a couple of days they let me know most of the tests came back okay but they weren’t going to give up until they could replicate the issue and find the culprit. They were very respectful and courteous when I stopped in while I was in the area and advised they found a faulty relay and asked if they could try to see if that resolved the issue. Sure enough it was a $35 part plus diagnostics fee. They didn’t try to upsell me into unnecessary repairs and were spot on with the timing they gave me. I called my wife and told her I found our new shop in town! Ron’s will be getting all of our business moving forward and I will gladly recommend them to all my friends and family who need auto repair or body work. Best auto shop I’ve dealt with in years!

Cecelie Ekse Holley on 11/26/2019

Professional, timely, realistic, overall a fantastic shop for your car. Had a power steering problem and warning light. I’m not from the area and Ron’s had good reviews. They took the car in and gave me realistic expectations for time, didn’t get my hopes up or give me doom and gloom. Called when they had updates and they were honest with their prices. They also gave me a ride to where I needed to go after I dropped the car off. My car was done much earlier than expected and they explained the reason for each service they performed and even let me see the tire that caused the problem in the first place. I will use Ron’s again in the future.

Donna Weiler on 12/5/2019

Aaron is a true professional!

CARLOS PNW on 12/17/2019

I had 2 broken bolts behind my manifold in my 2016 wrx and I really needed it fixed ASAP because I was going to get the car tuned on Friday. Called them on monday and was able to leave my car there and I’m amazed of the quality of the work they were able to accomplish having it ready the next day. Tought I would need to get a new manifold. Great customer service and quality work definitely recommend

Free Demographics on 1/8/2020

Great local digs! Free shuttle service!

carolyn Baber on 1/10/2020

Fast and friendly service. They even have a free shuttle service

Chuck Ah Choy on 2/25/2020

I've been to Ron's Automotive a few times over the years and have come back because of their prompt service and quality of work. They provide an up front summary of work needed which allows you to make informed decisions before making any repairs. The staff are always very friendly and helpful.

Gamingfordays G on 3/12/2020

Brian helped me get my car a well needed Coolant flush. They offer a ride home no charge too if needed. Will be back in the future.

David Chesnokov on 10/10/2019

They did an amazing job fixing my car and they got it done very quick. My car was backed into at a job site, I took it straight to Ron's, and Marlene from Ron'a helped me deal with filing my claim with the insurance and stayed in contact and dealt with the insurance claims adjuster throughout the process, making it stress less for me. And she also kept me informed through out the whole process. They cut out and replaced my quarter panel and used all factory parts. I can't tell the car was ever even hit. They did a perfect job. Good job guys, I'd leave 10 stars out of 5 if I could. Definitely will be my go-to shop in case of any future accidents.

Cheryl Bartow on 4/18/2019

They made me comfortable right from the start, were so friendly, dealt with claims rep, set up rental, and kept me informed. My car is back like new. And it felt so easy. I am just so pleased beyond words

Connie Gee on 6/5/2018

Wanted to charge double the other places.

David Agnor PhD on 7/31/2017

They warranty their work, honest about responsibility.

Fred Terranova on 10/8/2016

Quality, Had major work done, they do it right.

CalebGamer 16 on 7/22/2016

Worst customer service I've ever seen. They aren't there to make the customer happy

Gene Semons on 7/26/2014

Pat kept me informed on the progress through out the repair process. Looks like the accident never happened. I would recommend!

Cory Walaitis on 5/10/2020

Awesome.

Erin Johansen on 3/28/2020

Thanks Ray for great service as always. It's nice to have a trusted place for all our car's needs.

DanaJo Moses on 5/8/2020

Ron's is awesome. My husband and I always trust them and they never fail us.

Erik Miletich on 6/5/2020

I would highly recommend Ron's Automotive to anyone looking for a quality automotive service. They have great customer service, knowledgeable, QUALITY work and will explain what is going on with your vehicle. It is shocking how other auto shops can miss something because their lack of knowledge or testing capabilities. You might pay a bit more than you would elsewhere up front but it is not worth the trouble (and cost) in the long run.

Emilie Holder on 6/27/2020

Friendly, professional, honest. I'm very particular about who works on this car, and had heard good things about Ron's. The mechanic explained what the diagnostic results were on my 97 Acura with 225,000 miles on it. He also answered my questions as I am somewhat familiar with my vehicle, and want to understand how things work. They also texted me this information and we discussed what items were priority. They were able to do the work the next day. I highly recommend this company for auto servicing and repair. (And they offer a AAA discount!)

debra baessler on 7/1/2020

I can always trust my vehicle with Ron’s. I trust them.

Diana Roberts on 7/4/2020

Ron's took good care of us for this bumper repair and oil change, also taking the extra trouble to accommodate a change in time when we needed to get the car back early. Pleasant to deal with - Thanks

Deon Jack on 7/31/2020

This is hands down the best auto shop in town

george jones on 8/5/2020

Over priced and bad service

David Prival on 8/15/2020

I took my 94 ranger there and it had all kinds of problems arles found thing I had no idea was wrong with it'it took a week or so but he did a fantastic job and my truck runs perfect I'm so happy I took it there'it was a little expensive but it was worth it

Cube Solve Hero on 8/21/2020

Very honest and up front with my car. I would definitely recommend

Daniel Williamson on 10/1/2020

Spent about $100 on diagnostics report...I saved up for some work that was quoted ~$800. The diagnostic report was wrong and the estimate went up to $1100. If I spent $100 on a diagnostic report and it was wrong, I should be reimbursed for the report or given some kind of comp on the repair cost. I was told nothing could be done...

David Banegas on 10/5/2020

Great people friendly and professional.

Carrie Canfield on 10/15/2020

Communication was easy, fast and straightforward. I like that they went over the inspection with me and helped me prioritize repairs as I am on a budget. Convenient location and reasonably priced. Will be back for vehicle maintenance.

Griffin Reed on 10/16/2020

Was charged a high price to get O2 sensors replaced. Not only did they fail to fix the problem, but they also managed to get my broken automatic window stuck in a rolled down position (it was stuck closed before, which meant no issues with weather or freeway driving) and then asked me for $160 to do a diagnostic on the now-open broken window. Charged my girlfriend $250 for a brake check and computer code diagnostic on her vehicle. They seem to have trouble getting repairs right on the first time and charge extremely high prices even for old American cars. Do not recommend.

Debi Hoffman on 11/12/2020

Ron’s does great work! Have had great service and would go back again! Very friendly and quick service.

Debi Hoffman on 11/12/2020

Ron’s does great work! Have had great service and would go back again! Very friendly and quick service.

Carrie Canfield on 10/15/2020

Communication was easy, fast and straightforward. I like that they went over the inspection with me and helped me prioritize repairs as I am on a budget. Convenient location and reasonably priced. Will be back for vehicle maintenance.

David Banegas on 10/5/2020

Great people friendly and professional.

David Prival on 8/15/2020

I took my 94 ranger there and it had all kinds of problems arles found thing I had no idea was wrong with it'it took a week or so but he did a fantastic job and my truck runs perfect I'm so happy I took it there'it was a little expensive but it was worth it

debra baessler on 7/14/2020

I can always trust my vehicle with Ron’s. I trust them.

Dennis Roos on 6/15/2020

Another great job. Had oil changed, the maintenance light was on. Quote of $140.00, paid $46.00. Great job, good warm people. Will return over again.

Erik Miletich on 6/12/2020

I would highly recommend Ron's Automotive to anyone looking for a quality automotive service. They have great customer service, knowledgeable, QUALITY work and will explain what is going on with your vehicle.

Cory Walaitis on 5/10/2020

Awesome.

Erin Johansen on 3/28/2020

Thanks Ray for great service as always. It's nice to have a trusted place for all our car's needs.

Chuck Ah Choy on 2/25/2020

I've been to Ron's Automotive a few times over the years and have come back because of their prompt service and quality of work. They provide an up front summary of work needed which allows you to make informed decisions before making any repairs. The staff are always very friendly and helpful.

Cato_Ja on 2/24/2020

Very fast professional repair.

Carl Klinge on 11/20/2020

Service, as always, was excellent. One suggestion, though. I get 'good customer' postcards for free oil changes or other discounts but never have them with me or forget them in the glovebox when I take the car for service. If you send these to your good customers there should be a notice of a credit for that service if the customer comes in and has service performed on the car.

Daniel Williamson on 10/7/2020

Spent about $100 on a diagnostics report...I saved up for some work that was quoted ~$800. The diagnostic report was correct but due to a glitch, the repair estimate was incorrect and was actually $1100. I spoke with Ray and was informed that one of the technicians (Andy) was going to put inferior parts in my car to save $$. Then Ray told me that this is not their standard and that the estimate for repair was $1400. This repair went from $800 to $1400 and they were going to put inferior parts in my car. Ray said he was going to speak to Ron about this and would follow up with me. Received follow up from Ray and they were able to revise the quote to $1200. Thank you for the follow up.

Cube Solve Hero on 8/21/2020

Very honest and up front with my car. I would definitely recommend

george jones on 8/5/2020

Over priced and bad service

Deon Jack on 7/31/2020

This is hands down the best auto shop in town

Diana Roberts on 7/4/2020

Ron's took good care of us for this bumper repair and oil change, also taking the extra trouble to accommodate a change in time when we needed to get the car back early. Pleasant to deal with - Thanks

Emilie Holder on 6/27/2020

Friendly, professional, honest. I'm very particular about who works on this car, and had heard good things about Ron's. The mechanic explained what the diagnostic results were on my 97 Acura with 225,000 miles on it. He also answered my questions as I am somewhat familiar with my vehicle, and want to understand how things work. They also texted me this information and we discussed what items were priority. They were able to do the work the next day. I highly recommend this company for auto servicing and repair. (And they offer a AAA discount!)

DanaJo Moses on 5/8/2020

Ron's is awesome. My husband and I always trust them and they never fail us.

Daniel O'Neill on 5/2/2020

I was charged $346 to replace a battery in my 2005 Dodge Caravan. I indicated I thought it was a bad battery and they insisted on a full electrical diagnosis. It was the battery. These people work to get every last $ they can wring from a customer. This was my third visit and last. Beware.

Gamingfordays G on 3/12/2020

Brian helped me get my car a well needed Coolant flush. They offer a ride home no charge too if needed. Will be back in the future.

Free Demographics on 1/8/2020

Great local digs! Free shuttle service!

Cathy Tramaglini on 12/27/2019

Drove into Ron's with a headlight problem expecting to have to make an appointment. A technician was available and made the necessary adjustment on the spot. Amazing

Donna Weiler on 12/5/2019

Aaron is a true professional!

Haris A on 11/22/2019

Called around to a few shops in town after I couldn’t figure out what I thought would be an expensive electrical fix on my truck, called Ron’s and spoke to Aaron who assured me they’d look into my issue and let me know what they came back with on the diagnostics. After a couple of days they let me know most of the tests came back okay but they weren’t going to give up until they could replicate the issue and find the culprit. They were very respectful and courteous when I stopped in while I was in the area and advised they found a faulty relay and asked if they could try to see if that resolved the issue. Sure enough it was a $35 part plus diagnostics fee. They didn’t try to upsell me into unnecessary repairs and were spot on with the timing they gave me. I called my wife and told her I found our new shop in town! Ron’s will be getting all of our business moving forward and I will gladly recommend them to all my friends and family who need auto repair or body work. Best auto shop I’ve dealt with in years!

David Chesnokov on 10/10/2019

They did an amazing job fixing my car and they got it done very quick. My car was backed into at a job site, I took it straight to Ron's, and Marlene from Ron'a helped me deal with filing my claim with the insurance and stayed in contact and dealt with the insurance claims adjuster throughout the process, making it stress less for me. And she also kept me informed through out the whole process. They cut out and replaced my quarter panel and used all factory parts. I can't tell the car was ever even hit. They did a perfect job. Good job guys, I'd leave 10 stars out of 5 if I could. Definitely will be my go-to shop in case of any future accidents.

Cheryl Bartow on 4/18/2019

They made me comfortable right from the start, were so friendly, dealt with claims rep, set up rental, and kept me informed. My car is back like new. And it felt so easy. I am just so pleased beyond words

Connie Gee on 6/5/2018

Wanted to charge double the other places.

David Agnor PhD on 7/31/2017

They warranty their work, honest about responsibility.

Fred Terranova on 10/8/2016

Quality, Had major work done, they do it right.

CalebGamer 16 on 7/22/2016

Worst customer service I've ever seen. They aren't there to make the customer happy

Gene Semons on 7/26/2014

Pat kept me informed on the progress through out the repair process. Looks like the accident never happened. I would recommend!

Debi Hoffman on 11/12/2020

Ron’s does great work! Have had great service and would go back again! Very friendly and quick service.

Carrie Canfield on 10/15/2020

Communication was easy, fast and straightforward. I like that they went over the inspection with me and helped me prioritize repairs as I am on a budget. Convenient location and reasonably priced. Will be back for vehicle maintenance.

David Banegas on 10/5/2020

Great people friendly and professional.

David Prival on 8/15/2020

I took my 94 ranger there and it had all kinds of problems arles found thing I had no idea was wrong with it'it took a week or so but he did a fantastic job and my truck runs perfect I'm so happy I took it there'it was a little expensive but it was worth it

Dennis Roos on 6/15/2020

Another great job. Had oil changed, the maintenance light was on. Quote of $140.00, paid $46.00. Great job, good warm people. Will return over again.

Erin Johansen on 3/28/2020

Thanks Ray for great service as always. It's nice to have a trusted place for all our car's needs.

Chuck Ah Choy on 2/25/2020

I've been to Ron's Automotive a few times over the years and have come back because of their prompt service and quality of work. They provide an up front summary of work needed which allows you to make informed decisions before making any repairs. The staff are always very friendly and helpful.

Cato_Ja on 2/24/2020

Very fast professional repair.

Carl Klinge on 11/20/2020

Service, as always, was excellent. One suggestion, though. I get 'good customer' postcards for free oil changes or other discounts but never have them with me or forget them in the glovebox when I take the car for service. If you send these to your good customers there should be a notice of a credit for that service if the customer comes in and has service performed on the car.

Daniel Williamson on 10/7/2020

Spent about $100 on a diagnostics report...I saved up for some work that was quoted ~$800. The diagnostic report was correct but due to a glitch, the repair estimate was incorrect and was actually $1100. I spoke with Ray and was informed that one of the technicians (Andy) was going to put inferior parts in my car to save $$. Then Ray told me that this is not their standard and that the estimate for repair was $1400. This repair went from $800 to $1400 and they were going to put inferior parts in my car. Ray said he was going to speak to Ron about this and would follow up with me. Received follow up from Ray and they were able to revise the quote to $1200. Thank you for the follow up.

george jones on 8/5/2020

Over priced and bad service

Deon Jack on 7/31/2020

This is hands down the best auto shop in town

Diana Roberts on 7/4/2020

Ron's took good care of us for this bumper repair and oil change, also taking the extra trouble to accommodate a change in time when we needed to get the car back early. Pleasant to deal with - Thanks

Emilie Holder on 6/27/2020

Friendly, professional, honest. I'm very particular about who works on this car, and had heard good things about Ron's. The mechanic explained what the diagnostic results were on my 97 Acura with 225,000 miles on it. He also answered my questions as I am somewhat familiar with my vehicle, and want to understand how things work. They also texted me this information and we discussed what items were priority. They were able to do the work the next day. I highly recommend this company for auto servicing and repair. (And they offer a AAA discount!)

DanaJo Moses on 5/8/2020

Ron's is awesome. My husband and I always trust them and they never fail us.

Daniel O'Neill on 5/2/2020

I was charged $346 to replace a battery in my 2005 Dodge Caravan. I indicated I thought it was a bad battery and they insisted on a full electrical diagnosis. It was the battery. These people work to get every last $ they can wring from a customer. This was my third visit and last. Beware.

Free Demographics on 1/8/2020

Great local digs! Free shuttle service!

Cathy Tramaglini on 12/27/2019

Drove into Ron's with a headlight problem expecting to have to make an appointment. A technician was available and made the necessary adjustment on the spot. Amazing

Donna Weiler on 12/5/2019

Aaron is a true professional!

Haris A on 11/22/2019

Called around to a few shops in town after I couldn’t figure out what I thought would be an expensive electrical fix on my truck, called Ron’s and spoke to Aaron who assured me they’d look into my issue and let me know what they came back with on the diagnostics. After a couple of days they let me know most of the tests came back okay but they weren’t going to give up until they could replicate the issue and find the culprit. They were very respectful and courteous when I stopped in while I was in the area and advised they found a faulty relay and asked if they could try to see if that resolved the issue. Sure enough it was a $35 part plus diagnostics fee. They didn’t try to upsell me into unnecessary repairs and were spot on with the timing they gave me. I called my wife and told her I found our new shop in town! Ron’s will be getting all of our business moving forward and I will gladly recommend them to all my friends and family who need auto repair or body work. Best auto shop I’ve dealt with in years!

David Chesnokov on 10/10/2019

They did an amazing job fixing my car and they got it done very quick. My car was backed into at a job site, I took it straight to Ron's, and Marlene from Ron'a helped me deal with filing my claim with the insurance and stayed in contact and dealt with the insurance claims adjuster throughout the process, making it stress less for me. And she also kept me informed through out the whole process. They cut out and replaced my quarter panel and used all factory parts. I can't tell the car was ever even hit. They did a perfect job. Good job guys, I'd leave 10 stars out of 5 if I could. Definitely will be my go-to shop in case of any future accidents.

Cheryl Bartow on 4/18/2019

They made me comfortable right from the start, were so friendly, dealt with claims rep, set up rental, and kept me informed. My car is back like new. And it felt so easy. I am just so pleased beyond words

Fred Terranova on 10/8/2016

Quality, Had major work done, they do it right.

Gene Semons on 7/26/2014

Pat kept me informed on the progress through out the repair process. Looks like the accident never happened. I would recommend!

Cori Samuelson on 1/11/2021

My car is doing great. I have probably driven 50 miles since I got it back and all is well. I feel confident with the quality of the repair. I was referred to Ron's Automotive back in 1999 when I first moved to Vancouver. It is the only place I have taken my cars to for mechanical problems. I trust that they are honest and want their customers to feel safe and secure when they leave the lot.

Christy Hayes on 1/14/2021

I am over the moon happy with the service that I received from Ron's Automotive - Hazel Dell. Have had the same problem with my car that I had other shops say that they fixed and it was not. Was referred to this shop and can not say how happy I am to have taken their advice. They listened to me as to some of the sounds it was making as well as the real problem I was having. After doing a diagnostic test they were able to get the problem fixed in a very short time. Other shop says they did a diagnostic but it did not show up on the paper work and charged me a fortune to what they say fixed it. (Not). Adam explained to me before, during and after every detail that was going on and how my car would feel after repairs. Can not say enough good things about this shop. No other shop even comes close! Shout out to the driver(Not sure of his name) that took me home and picked me up to get my car. Adam is amazing!

Diane Polzen on 1/24/2021

Very professional and quick service. Very happy with the work.

Deeann Mattson on 2/5/2021

Ray was great ! They did a great job. Thoroughly explained what they did etc. Thank you for your work. I'll come there everytime.

Ernest Lincoln on 2/10/2021

Had a wheel bearing go bad. Dropped my truck off and it was fixed in less than 2 days.

David Way on 2/26/2021

No charge since it was only an EMPTY windshield washer tank issue! User error, user fixed. Great job to Ron's Automotive.

Darren on 6/4/2021

I have a friend who knows the manager well at this shop. I had a TIPM fail and had my car towed there. There was a check engine light and the car wouldn’t start. I got a quote in reasonable time the next morning. They charged 2 hours and had a call to me by 9am. They had located a failed TIPM. I had asked Brian to have the tech double check the grounds. Brian stated that the tech found a loose ground and couldn’t later tell me where. Also, the tech cleared the check engine code without recording it somehow. They took 1 hour to tell me I had a failed piece I already knew about and did not appropriately log or remember the code. I called Ray, the manager and stated that I was charged 150 for the check scan that wasn’t successful, and had a hard time not staying the simple fact that they didn’t have enough time in the day to pull the car in and diagnose in 2 hours opening at 8. Ray stated that the charge is the charge and that the tech did not need to state any detail of the findings, only the diagnosis. When I reviewed the labor and parts, it was 2200 plus to repair and they did not help me in any way. I even prepaid and they wouldn’t leave the car for me in the lot. This looks to be a “buyback” shop who likes to lock up these cars and hope that they are abandoned. The TIPM took a week remanufactured for 2008 dropped in with no tools but a single 12mm and took 30 min. Replaced and repaired for $188 compared to there 2200. Everyone was disrespectful. It would have been much better to not “know” anyone. Worst shop experience of my life, but my car runs fine now. Thanks to me. Expensive and just an average old dishonest shop who laughs at your customers.

Cougar2613 AlwaysMovingForward on 7/1/2021

$6,000 In service was done to my truck. Yet it wasn't fixed. Had it towed home where I finished the repairs. I then noticed they put to big of a bolt into in my valve cover cracking my head. The AC no longer had and charge their for now doesn't work. Wires were left unplugged and dents the front bumper from when the pushed the truck with there machine.. all this after I had a new engine put in that cost an additional $6,000. All my concerns have been sent to there management. I will update post if anything positive happens. As of right now I wouldn't go back for any kind of service.

Heidi Starr on 9/3/2021

Ron’s constantly delivers top notch costumer service! I’ve always been satisfied with work done on my vehicles.

Doug Mabry on 10/2/2021

Went in to have my blinker worked on. I was told it would be at least $500 and could be up to $1,500. I bought a blinker switch for $100 and installed it in 20 minutes. My prior experience with a radiator problem took 3 trips. Each time I was told it was fixed and it still over heated. Over priced, poor customer service and poor quality work

Dennis Mathews on 10/8/2021

Repair to heating system

Gladys Melton on 12/28/2021

I took it to the dealership they couldn’t figure it out and in addition they pushed me out till January to tear the engine down. So I called Ron’s automotive and they have it fixed In one day. Fuel injector bad in cylinder six. They have a new customer with me! I’m super impressed and just so you know I’ve always taken my car to the dealership …not anymore. Thank you Rons Automotive you guys rock!

Candy Stewart on 1/18/2022

I took it in for engine diagnostics. Adam was very professional and honest. Told me a few things that needed fixed and gave me the option to fix it myself and then bring it back in for further diagnostic. They were very professional at original price and very honest. Very friendly staff.

Casey Kirkham on 1/31/2022

I was able to get my vehicle in first thing in the morning without issue, received regular communication throughout the day. Very professional team. Very much appreciated their excellent and expeditious work in getting me back on the road. Thank you.

Debbie Griffis on 2/3/2022

Best Automotive repair company that I've ever did business with. I highly recommend Ron's Automotive for their reasonable prices, integrity, excellent customer service and exceptional work.

Colin Rogers on 3/24/2022

Fantastic service. I was nervous that something was wrong with my van, so they checked it out. Got me in and out quickly and were thorough and professional at every step. Would definitely recommend.

Cherie Green on 3/29/2022

Very pleased with the customer service and expediency. We will come back!

Elizabeth Duncan on 6/2/2022

First time coming here. Very professional. Good communication. Immaucate waiting area. Had a very good overall experience.

Constance Stevens on 6/1/2022

I've been using Ron's auto for years and have never been anything but highly satisfied. The facilities are clean and the help is always very courtesy. Their prices are fair and competitive plus they keep track of what service your vehicle needs.

Gladys Melton on 4/28/2022

I had to return to Ron’s after my engine repair because my a/C wasn’t working. It was fine prior to them fixing my engine… well oddly it turned out that the condenser had a leak. Odd…worked fine before well it’s another $900+ to fix that. I asked for a discount since I had just given them $7000+ For the engine NOPE Wow not even 10% nope. not impressed and not their problem.

Cherie Green on 3/29/2022

Very pleased with the customer service and expediency. We will come back!

Colin Rogers on 3/24/2022

Fantastic service. I was nervous that something was wrong with my van, so they checked it out. Got me in and out quickly and were thorough and professional at every step. Would definitely recommend.

Debbie Griffis on 2/3/2022

Best Automotive repair company that I've ever did business with. I highly recommend Ron's Automotive for their reasonable prices, integrity, excellent customer service and exceptional work.

Casey Kirkham on 1/31/2022

I was able to get my vehicle in first thing in the morning without issue, received regular communication throughout the day. Very professional team. Very much appreciated their excellent and expeditious work in getting me back on the road. Thank you.

Candy Stewart on 1/18/2022

I took it in for engine diagnostics. Adam was very professional and honest. Told me a few things that needed fixed and gave me the option to fix it myself and then bring it back in for further diagnostic. They were very professional at original price and very honest. Very friendly staff.

Carrie C. on 6/24/2022

Communication was easy, fast and straightforward. I like that they went over the inspection with me and helped me prioritize repairs as I am on a budget. Convenient location and reasonably priced. Will be back for vehicle maintenance.

Charles Crane on 7/17/2022

Ron's does a great job that's why I come back thank you guys !!!

Heather Loiselle on 7/21/2022

Rons is one of the most honest auto repair shops I have ever worked with. I was quoted much higher at two other shops because it included work that didn’t need to be done! Including front brakes that had over 90% of the pads left. Tiffany was transparent and kept me up-to-date not only on what was going on with my car but the cost of everything. She helped me figure out a financing option through the shop that gave me the ability to get my car in working order so we can go on a trip. Most importantly she didn’t make feel guilty for all the work that has been neglected rather she showed an understanding of a momma of four doing her best to get by. John did fantastic work and got my car done in a timely fashion. He made sure my car was safe to drive around with my four kiddos and I can never give enough appreciation for that. I will continue to use Ron’s for all my car needs in the future. I also will highly recommend calling Tiffany to schedule an appointment for all friends and family.

Demarae Ralph on 8/1/2022

Ron’s is great! They communicate well, honestly and frequently. It took longer than first stated, but they’re also pretty busy and it was so hot! And, like I said they communicated well, so I wasn’t left in the dark. I love the shuttle service so I didn’t have to worry about finding a ride to pick up my car. Great customer service and got my car running like a dream again.

Connie Duckworth on 9/13/2022

My battery went dead so battery was replaced and I asked them to do a lube oil filter which they did also. I called on Monday morning and was told Tuesday was the earliest that they could get to my car and that was fine but they actually got to it on Monday which really surprised me. Those that I talk to on the phone we're very friendly and helpful. I will definitely come back .

Jack Benham on 9/20/2022

As always, Ron's Automotive did a great job. The staff are always easy to work with and the service provided was fast, quick and good value for the cost. I highly recommend this company.

Carl Klinge on 10/10/2022

Good and friendly service.

Doug A on 10/12/2022

Outstanding service...This was my first time using Ron's Automotive. I has a check engine light and got appointment the next day..They kept me informed on progress and found the issue with in a couple hours and fixed it..I will be returning now for service on both of my vehicles..

Doug Burckhard on 10/29/2022

We're fairly new to the area and when one of our cars, a 2007 Honda Pilot, needed it's suggested Timing Belt change, along with other components normally associated with working on the front end of the engine (Water pump replacement, hydraulic tensioner, etc), we brought it to Ron's based on customer ratings. We knew this maintenance was a pricey, but necessary expense for our well-kept vehicle, and we were initially disappointed that soon after they did the engine work, the vehicle developed what appeared to be an oil leak. Thinking that the leak was a result of the recent work, we brought the vehicle back to Ron's. What followed was a series of re-visit's to Ron's, all during which my consumer-beware gauge was hitting the stops, particularly because after owning more than 30 vehicles over 45 years, not all of my visits to car repair shops were pleasant. In the end, though, we found the source of the leak and indeed, it was unassociated with the initial work that Ron's had done. And even though he had no obligation, nor expectation to do so, Ron's resolved the issue with the separate component (the steering pump/fluid) that had been the source of the lead all along, at no more cost to me. I commend Ron's Automotive for their quality work and their sincere efforts to provide a service with fairness and integrity. I highly recommend them for all of your car's needs.

D Woods on 1/5/2023

Unethical pricing. I hate to give them a bad review because they did seem really nice but the price are ridiculous. I had two items that popped up on diagnostics and I was quoted $1000 to replace both. One was a sensor that the dealership quoted at $115 for the part itself; it has one screw and one connector and is easily accessible, it took me about 10 min to replace. The other item was the thermostat which the dealer quoted me $400 for the part; replacement time for an untrained individual is about an hour since it involves draining fluid and bleeding the system. If I bought the dealership parts without discount, that would put me at $515 and a little over an hour of work. So they're charging at least $485 for an hour of easy work? That's insane, it's 3 bolts, a connector, and some coolant in and out. * I actually bought the parts at napa and paid $60 total and did the work myself for a savings of $940.

George Diegner on 2/2/2023

Very poor! My 77 yr old mother purchased a Interstated battery there 12 months ago and it tested bad and left her stranded. It has a 24 month free replacement warranty, however they said that it needs to be completely dead to be warrantied. How is a battery with 30% bad cranking amps going to start a car? Hassle, Runaround and Dishonesty to say the least.

David Peterson on 4/26/2023

I have been coming to Ron's for the last 8 years and I will continue to because they do the job right and they back up their work. I just had my car in with a catalytic converted issue and was fixed that day. Love their customer service.

Emry LeGore on 8/5/2023

I really enjoy the diagnostic sheet they gave me post visit. It gave me a good idea of what to save for and what to prioritize. I appreciated the photos they took of my car, highlighting the issues it was having. 10/10

Debbie York on 8/18/2023

Ron's replaced the brakes and water pump on my Mazda3. All the employees I delt with were super friendly and they had my car finished in half a day. I drove away happy that I didn't have to worry about my brakes anymore and felt good about a new water pump which they also did a complete cooling system service on. However, 2 days later the coolant temp light started flashing. I thought no way! No way could I be overheating after just having the system serviced! I pulled over and called Ron's then limped my way there on a Friday afternoon. Shout out to Alan for working me right in on a busy afternoon! They found the serpentine belt had over stretched so they replaced it and had me out in no time AND no additional charge. I think Ron's is a very reputable shop. I also appreciate their shuttle service! Thanks Ron's!

Danielle Reid on 10/12/2023

The men there not only argue and make things difficult. As the gentleman yelled at me. The manager was sitting behind him and did nothing. And when I said something about him not stepping in. He said he prefers them to learn on tgier own. So in his opinion it's more professional to let a Employee argue with the customer in front of other customers rather than step on and show them the correct way. But they also lied about the work they did and I watched them overcharge a senior man who said he was disabled! This place is a disgrace! NEVER come here! K&m auto in Portland will be better off for you and your cost!

Heather Hilbun on 11/22/2023

We have taken our car to Ron's twice and each time they have done an awesome job of getting us back on the road. They care about their customers and are willing to help any way they can. Ron's will be the place we take our car to when we need something fixed.

Corrine Vega on 12/14/2023

i highly recommend having your repairs done here. I've taken two of my car in to be service and had a fantastic experience. The staff was very professional and prices where great. The technician's did a great job this has been my shop for several years now. Me and my family only use Ron's auto for our auto repairs i no the job is getting done correctly and I've never had an issue with a repair I've had done here. Thank you Ron's auto for being a HONEST shop.

Dayna Nichols on 12/14/2023

I had a great experience with Ron's Automotive. Lucky, the customer representative, was both informative and caring. I felt he actually listened to me and my concerns. He quickly set up an appointment for me to come in the next day. At my appointment, Jordan took my car into the back immediately, identified the problem, and provided a solution. Fast, efficient, and awesome service!! I will definetly be recommending to all my friends and family if they need any service done for their cars! :)

Emily Heaton on 12/14/2023

My experience with Ron's was 10/10. Their customer service was exceptional! The gentlemen in the office are very kind and seem to have great integrity. Zac was the one who helped me and coming from someone who knows absolutely nothing about cars, he made me feel very comfortable and did not make me feel incompetent in any way. He talked me through the issues and really helped me understand what was going on with my car. They also provide a great shuttle service! Big thank you to all the guys over at Ron's!

Donna Major on 12/14/2023

Very happy with Ron's Auto, especially the techs and manager at the Cascade Park location. Had my Ford Edge in to a couple of different shops this past month to diagnose a weird, intermittent issue with stalling. Not fun in traffic. No one else could figure it out. Finally was referred to this Ron's Auto, specifically the Cascade Park location, from a co-worker. Not only were they able to get me in quickly, but they found the issue and fixed it. BIG THANK YOU to the whole team!!

Christina Untiet on 12/14/2023

My daughter’s old car had the brakes and master cylinder replaced (not at Ron’s but somewhere else) but the brakes seized while she was driving shortly after this was completed . She called Ron’s, arranged a tow, and paid to diagnose the problem. Battery was dead &replaced. $570 later we are told it’s needs a new master cylinder for $1700 (total including tow fees, battery, diagnostics, and a master cylinder). My husband and I go in to talk to have a conversation about their findings. Was ignored for several minutes by an older man in the office who looked at us several times but kept on tinkering with a thermostat. Several minutes later Alan, a younger gentleman enter the shop, apologize and sort out who is going to talk to us about the car. Alan took lead as we expressed our concerns with it being a new piece of equipment we were reluctant to pay for this again. It was new information to him that this part was brand new and recently installed. We explain to Alan this is a brand new part recently installed a few hundred miles away but we are suspicious of the diagnostic. Our plan was to pick up the car the next day to have it towed elsewhere. Les Schwab pricing for this work- $300. So we tow to Les Schwab as is seems the easiest route to get the car in the road and safely driving. We are informed they can’t touch the car due to liability concerns as the way the brand new brakes wore down in such a short period of time there is a strong likelihood of contamination in the lines and they can’t perform this work as it needs further fixing. I call Ron’s and ask the young man who answers for Alan so I can have a consistent experience with someone knowledgeable with our current situation. He isn’t in and the person on the line won’t get anyone else he wants to hell figure it out. I explain their diagnosis was incorrect, shared what I’d learned and supported the information with news that again, we just replaced the part they said to replace. The young man was incredibly defensive, hot tempered, made degrading remarks about other establishments works and double downed on their assessment that $1700 is a fair price and if I want to bring the car back they will first replace the master cylinder then start to look at other options. I express my strong position of no, I would like to have another diagnosis completed by a more experienced tech as our primary goal is to have the car on the road and safe for my child. I was very clear and intentional in assuring him we didn’t think anyone did anything wrong at this shop. We are merely sharing information and want to fix the true problem which is not an accurate representation of what we paid for at their shop. The young man refused to work with us to have the car towed back, stated I can pay for another diagnosis or if I insisted they would flush the brakes for under $200 but we are responsible for diagnosis fees and getting the car there because they don’t that. I tell him we had the car towed to them days prior and again, my information is met with defensiveness, rude tone and an overall feeling that I simply cannot do business with this establishment unless I want to have a pissing match with a kid over the phone. I thanked him for his time and we had the vehicle towed several hundred miles back to the original point of repair. In retrospect, I believe this entire situation could have been avoided if someone with a smidge of business sense would have assisted us in troubleshooting this complex puzzle to accurately diagnose what is wrong. A week later and I’ve still not heard from anyone at this shop as a follow up. I would not recommend this shop to anyone, particularly if they are a young female expecting to receive fair, honest, and respectful treatment. We don’t mind paying top dollar for top quality however I believe our situation was treated as opportunistic. I would give zero stars if I could. When our final fix is complete I will be contacting the BBB to not only my great displeasure but to report the questionable business practices I experienced.

Gary on 1/6/2024

Ron's checks out your problems in detail then let's you decide what things should be fixed and when .. this is respect and the proper way all business should be done

Connor Lien on 2/15/2024

They helped me out in a very timely manner, just only charged me for a diagnostic for a simple fix. Can’t imagine what the dealership would have charged me. Thank you guys!

Dan Robinson on 2/24/2024

Ron's did a great job on !y wife's car. The biggest problem is dealing with our insurance company....they preferred that Ron's use used parts which they didn't, but would have voided any warranty of their work. I will recommend you give Ron's a try next time you need repairs. They have great principles and do great work.

Dave Clark on 3/21/2024

good people and good services as expected

Issac Baker on 3/26/2024

Working with Ron’s was super easy they handled my warranty claim headache free.

ELi Lawrence (Zombi3catfish) on 4/6/2024

Tried telling me it would cost 2.3k to fix my ac cause there is only factory parts. Wanted 1k for the compressor, found an aftermarket that they said wasn't available for 280$ felt like I was being played:/ they did a good inspection on the car and were detailed.

Gerardo Brambila on 5/15/2024

(Translated by Google) Very good service, they repaired my vehicle quickly and gave me a very good price. (Original) Muy buen servicio me hicieron rápido mi reparación de mi vehículo y me dieron muy buen precio.

Debra VanSice on 6/1/2024

Great job fixing my sister's vehicle yesterday. It was especially nice of you to return the vehicle to her location since she was unable to pick it up herself. Your attention to detail and friendly demeanor were both greatly appreciated. Thank you.

Chrissy D on 6/4/2024

Ron’s Automotive was super helpful and very fast. Their customer service is awesome! Highly recommended!

Chris Uhlik on 6/10/2024

Very friendly and professional service. Good place to get something done if you don't want to do it yourself. They diagnosed my A/C leak (evac and dye test) and found the leaking condenser then had it replaced within 2 days for $1200. They also did a comprehensive inspection finding a few other things that I should take care of someday. Exceeded my expectations.

Harvey Allen Darst IV on 6/14/2024

Great people, and pretty honest and helpful. Thanks!

Denise Haugen Williams on 7/30/2024

Had a great experience. I did my research on the car and price I should pay and it was exactly what they were charging. Very easy to deal with.

Greg Maas on 8/3/2024

Why wait on a dealership? Ron's Automotive is responsive, efficient, and their mechanics do an excellent job.

d bae on 10/4/2024

I can always trust my vehicle with Ron’s. I trust them.

Ginny Braunagel on 12/4/2024

As usual - good service - complete workup - full communication on the status of our vehicle as well as things that require attention.

C. S. on 10/25/2024

This was the best experience I’ve ever had at an automotive repair shop! They do a 50 point inspection and send you photos of what’s good and bad with your car being very thorough! The staff sent an Uber to pick me up which was a relief! My car is old but is running amazing after it was fixed! Highly recommend because they are personable and communicative!

Gabriel & Candice Gallego on 10/29/2024

Received a mailer in the mail to check an engine light for free. Walking in and asked what I needed to do to have my older trucks engine light checked and redeem the offer. Told me it was pointless, would be $149.99 and refused to honor the ad.

Catharine Baldwin on 11/3/2024

This place was amazing. I couldn't get Ford or any other service center to talk to me about how to mount a liscence plate cover on the front of my car (required in WA). Zak said, just come by. He looked at it and gave me advice--twice! I had to come back because there was no way to mount a tow hook since the front had been replaced and misaligned before I bought it. He gave me his time, had a great idea, and wouldn't take money. So grateful. I will take my future business here.

J B on 11/9/2024

New brakes and rotors! Charles and the team are awesome! The team pays attention to detail and gets the job done.

Daniel Libertini on 11/17/2024

Very helpful and knowledgeable, everyone was so welcoming and easy to work with. Took the time to really explain how my car was doing and what truly needed replaced and what could wait. Good pricing, quick service, and easy to schedule.

Linda Rutledge on 1/23/2019

Always great service that goes above and beyond the call!

Raymond Kalberer on 1/4/2019

I own a 1999 Dodge 1500 that I bought one year ago from a good friend. He kept it good repair and did all the little things to keep it that way. Since I am not quite the mechanic he is, I needed a place I could trust. Ron's has been that place. The service has been excellent and they are honest as well. When I asked them to flush the coolant in addition to some other services they informed me that my coolant was still good. Another place might have performed the service anyway just to make more money. Lastly, when their shuttle service was too busy they called me an Uber. I couldn't be happier!

Lisa Saindon on 12/15/2018

I moved to Vancouver in June so I wasn't familiar with local automotive shops. I found Ron's Automotive on Yelp and am so happy I went to them. Ray was the person I dealt with and helped get me scheduled to have four new tires installed on my SUV and even picked out the best ones for my vehicle. The day I dropped my vehicle off I told Ray about a small nick I had in my windshield and asked if they could fix it while putting my tires on. He said no problem and they took care of it. They even shuttled me back home and picked me up when my vehicle was finished which was surprising quick. The shuttle driver Bill was extremely friendly and I enjoyed our conversation about Vancouver during our drive. My entire experience was great and I highly recommend them! Ron's Automotive is going to be my go to mechanic for all my future vehicle needs.

Jim Rundle on 10/30/2018

1. Was surprised an $85 service inspection was to a large extent just reading the maintenance manual recommendations for service at a given mileage. For example, new shocks and struts were recommended for $750 even though I had new ones last year. I can read the manual - I was looking for advice based on physical examinations by experts. 2. Prices seemed high for recommended maintenance: $180 to replace the battery. I got one at Costco for $89 and put it in in 5 minutes $830 for plug replacement and injector system maintenance versus an Alan Webb quote of $505. Even if your process is superior I can't imagine getting $325 of extra value versus one used by a Mazda dealer. It makes me wonder if I overpaid for the differential and transfer case work. I like Ron's facility and all the help seemed very knowledgeable.

Justin on 10/3/2018

Front desk was polite, professional, pleasant and patient. James was very personable which goes a long way with retaining new customers. Diagnostics and repairs were prompt and reasonably priced with a very good warranty on parts and service. I never felt pushed to do additional services but appreciated the recommendations. These suggestions were very honest because I knew they weren't done in many years. They provided prompt updates and included pictures to support findings. Excellent service center and the evolution of auto care!

Kristin Love on 9/5/2018

I called in to get an estimate to repair a front passenger side window regulator and was told that it was $149 for the inspection, and that most of the time the repair could be done for the $149. I dropped my car off at the shop and was never called and I finally called around 4:30 and I was told that the regulator was bad and that they would replace the regulator as well as the window motor for over $700. Excuse Me???!!! I paid $1,000 to have the rear end replaced on the same vehicle. $700 seemed quite steep compared to other shops that quoted around $300 for the same repair. Due to the fact that the shop closed at 5pm, I had to wait until 10am the next day to get my car back, which made me hours late for work. I ended up calling a mobile repair company that comes out to you, and I only paid $259. It sucks that I paid another $149 just to find out that I was ultimately going to be ripped off!!! Everyone that I tell about the cost agrees that $700 is quite extreme and that the repair must be labor intensive. Again, it only took the mobile tech 25 minutes to do the repair. WHAT A SCAM!!!

Sheldon Khougaz on 9/5/2018

Good service. A bit on the high side for price

Joe and Kathy Scheer on 8/31/2018

Very good experience with Ron's A. ...Very helpful with items that I have asked about doing myself... They have never discouraged me from doing my own work (if it's too much for me, I have upmost faith in the mechanics here to do the right thing) ....

Mrmister2015 R on 8/4/2018

Came here because I couldnt get in to my regular mechanic. I liked that it was a local small business. They also provide rides to and from your home/office so you dont have to wait there. They fixed my issue expertly at a reasonable price. Very nice and helpful staff too.

Patrick Moore on 6/26/2018

Note - See my response to Ron's Comment below AVOID! Warning - Long Story! I would avoid Ron's as they are over priced and have sketchy business practices. Basically they fixed something on my car without first validating what was causing the issue and then proceeded to say it wasn't their fault. Long Story is I had a periodic loud high pitched squeal coming from my engine that my dealership figured was a tensioner pulley, but they didn't do a detailed analysis. I took my car to Ron's Cascade Park because it was convenient and their service warranty sounded attractive. I told them what the dealership thought it was and described the problem in detail. Unfortunately we couldn't reproduce the squeal at that time, but the customer service rep I talked with said they would check for the noise and make the appropriate repair. Unfortunately Ron's proceeded to make a the repair based on what I said WITHOUT validating the problem/sound themselves. This repair was around $550 I get the car back and right away notice the squeal was still present and so I brought it back it figuring they would give some kind of break considering they didn't fix the problem. First off, when I brought the car in the and presented the noise the mechanic, he said that they had never heard that squeal before. I followed that up by asking if they heard any squeal before making the repair....... nope. At this point I am a little frustrated, but figure they would make things right.....again nope. They proceeded to drop a $730 estimate to replace my water pump and when I asked about getting some kind of break due to them messing up, they completely blew me off and said that wasn't their responsibility. Needless to say I was pissed. I proceeded to call the Mazda Dealership I usually go to for everything and a quote for $500 for the same exact repair. I try to test them out and pressure them to make a repair without validating the issue to save time but the service manager said they don't do that because it's bad business practice and opens them up to customer complaints if something goes wrong. Just for my curiosity I called a couple other repair shops in Vancouver with the same hypothetical and they all said the same thing. Apparently Ron's operates at a different standard. Funny thing is when my wife mentioned the situation to her coworkers, one of them said they had a similar experience. So in summary go to one of the many other great mechanic's shops in Vancouver and don't to Ron's where they have unethical business practices, are dramatically overpriced, and then proceed to claim no responsibility when they mess up. UPDATED RESPONSE TO COMPANY comment: While I appreciate the response, I am disappointed that you continue to not take any responsibility in what occurred. In this situation you are the expert and customers rely on your expertise and judgement to make the appropriate decisions. I could have given any number reasons for the squeal and apparently you would have taken my word for it. This would be like a patient asking a doctor friend about a medical issue and then going to another doctor demanding treatment based on the informal opinion provided by the friend. Again there is a reason why all the places I called refused to service my vehicle without having to validate the problem first. A better reaction would have been to acknowledge that this situation could have gone better and state that you would review your internal procedures to make sure this doesn't happen again. Instead you are playing the finger pointing game and refuse to admit any responsibility. Hence why I still recommend that people look elsewhere to get their vehicle worked on.

Louie Jimenez on 5/22/2018

Excellent communication throughout the diagnoses and repair of my vehicle. Showed appreciation for my business and sincerity in wanting to earn my trust. I will be using Ron's Automotive for all my automotive needs.

Matthew Kennedy on 5/7/2018

The Manager Ray is very friendly and knowledgeable! They offer great financing options including a 90 day same as cash with no credit needed. Thanks guys!

Sean Murray on 4/23/2018

They gave me a quick and honest diagnosis. Great job guys

Kaelene Cecotti on 4/6/2018

Ron's always takes such great care of us. Their prices are fair and they always are prompt with notifying us about any issues or a change of plans! I trust them, and their quality of work, 100%! 😊

Lori LaRue on 3/1/2018

Very honest!

Matthew Patrick on 3/1/2018

My old van died on the road. The next day I had Ron's tow it and do extensive repairs to my timing system. They did their best to keep the costs down. 700$ later ( cheap for the amount of work they put in) it runs better than ever. I will definitely be taking all my business to Ron's first!

Joe Lowry on 2/21/2018

First, Don’t get car work done here unless you make 6 figures. Second, they Sold me a cheap car with infamous tranny problems that are popular in the industry for the model and they claim they didn’t know this is after I dropped almost 2000 on it for new brakes all around (it needed badly something they also lied about) and a fuel pump and driver side window all of these things went wrong within a 2000 miles of driving it very shady business would recommend gaynors or bergmans automotive as well as Clark county transmissions very good people at all those places... can’t say the same here

Nichola Reynolds-Anderson on 12/23/2017

Customer service is top-notch. They found the issue, sent an estimate quickly (which I compared with 2 other shops), got the parts and had it done the same day. The estimate was 20% lower than the highest bid. They were very good at keeping me up to date via phone, email and text. Once the main repair was done, they did a final visual check and found a part that was clearly new, but damaged. (I had work done last spring by another local shop...that shop had the car for 3 weeks and billed me $4,800). The part the other shop installed was clearly new...but the clips had been broken off, the part was damaged and duct taped back together. (I have the original part from the first repair). Ron's called to confirm that work had been done recently on that part, replaced it and still had the car back the same day...the additional labor and part cost was nominal. I will be a repeat customer.

Marti Banegas on 12/11/2017

Our family has been dealing with Ron's Automotive for a number of years now and it's great to have a reliable go-to place instead of the dealer. The staff is friendly and go out of their way to accommodate schedules. The work recommended and completed on my car has always been top notch. I made my appointment for some service recommendations online and a quote was sent by email for me to confirm what was to be done. I spoke with Ray on the phone and he worked with me to modify what would be done to my car. I took the car in for the appointment at 8:30 am and all work was completed the same day. Because Ron's didn't have time for a car wash and inside cleaning, they let me know I could come back the following Monday to have that done. Yes, car repair is expensive for many issues, but it's so much less than paying for a new vehicle. And I have the satisfaction and confidence that my car is running in top shape with warranties in place for the work that's been done. Thank you, Ron's!!

Peter Studendorff on 12/6/2017

Very pleased with the recent service from Ron’s Automotive. Both my SUVs needed attention; my Porsche required a tow. My EX35, after inspection, required rear brakes and system flush, an oil change, and tune. I knew what was wrong with it and nothing more beyond what I expected was performed. It now purrs like new. They were not able to fix my Cayenne, but recommended another specialist who was able to complete the repair. They kept my Porsche overnight and without charge and towed it to the specialist the next morning. I didn’t have to lift a finger, they took care of everything. I like that they were honest at the start as to what they could do verses working on it, charging me and then find that these repairs were beyond their capability. Awesome service, very happy with my initial visit and I will be returning. A good mechanic shop is rare, five stars!

Jeremy E on 12/1/2017

Great work, enjoyed the shuttle back and forth from my place.

judd kearby on 11/27/2017

I will be back if I need future repairs!

Neahflora on 11/10/2017

I was very concerned about my car and that it might need a big repair. I know little about vehicles and as a woman, I am always concerned about being taken advantage of at an auto shop. Rons was honest about what needed to be done and the charge was minimal. I am grateful for their honesty!

Jennifer Flores on 10/31/2017

We have been coming here for over a year now. Best service we have had anywhere in Vancouver.

Lisa Karpinski on 9/29/2017

Aaron was very helpful and took the time to go over any concerns we had with my son's vehicle. The technician did a very good job replacing the water pump. They also made recommendations on any other problems that we should address with the vehicle. All in all the vehicle is in better condition then we thought. I would recommend Ron's Automotive for any repairs or advice about any vehicle.

Kenneth Lund on 9/26/2017

Fast service, great communications at competitive rates. I don't know about you, but I finding it harder and harder to find an auto mechanic related companies. I would recommend these guys. I also like Ron's Automotive in Hazel Dell Washington. They are sister companies.

James Perry on 9/8/2017

I recently had the upper radiator hose on my vechicle break, the plastic barb on the neck for the radiator cap and connector broke. Aaron and the team here tried to sell me a $700 service to replace the hose and do a coolant flush, indicating that the thermostats would need to be replaced as well. The team also informed that the upper hose for my vechile was hard to find and over $130. I found the exact hose I needed at autozone for $60, and installed it myself in 15minutes. Total the parts cost me ~$100 with the hose, clamps, and new coolant and took ~1hr to complete. The people here must really value their time based on the evaluation they gave me. Definitely won't be coming back.

Michael Edwards on 8/29/2017

Tried to make an appointment using their online svc. 4 days later and still no response. Update: finally contacted me 6 days later 15 minutes after the appointment time I requested.

Rusty Wales on 6/20/2017

Very prompt service, from the counter to pick-up! Excellent diagnosis and clear explanation to a layman or Saturday mechanic. Above all, very trusty! My wife and I won't take our cars to anywhere else except this Ron's Automative!

Michael Reeves on 6/7/2017

Went for a inspection on a used Truck I just picked up. So far the experience has been awesome. In and out in 10min, they promised to send me pictures and a detailed report via email. Got a ride home from there shuttle, the lady driving was very polite and very personable. I will update after the inspection. A lot of shops will find BS problems and I've even had some that just made up issues so I will give the update on if they are trustworthy​ here in a few hours.

Joseph Kuziel on 6/4/2017

Great service! Fixed everything and paid what I was quoted.

Maryn Boess on 4/26/2017

Five-star service ... again!

Mj Cannon on 2/7/2017

Very friendly staff. My car service went very well today. Great job.

Jesse Conley on 2/1/2017

Great place for service!

Ronnie Gribble on 1/17/2017

A few months ago, Ron's put in a new alternator and battery in my 11 year old car. They did a great job but told me if I had any trouble to come back because they stand behind their work! A very long story short, I took the car back to them the last week in Dec. They said the alternator was defective and they would replace it at no cost to me. They ended up putting in three different alternators and two different computer systems and in the end found a problem in the wiring. They just would not give up until they fixed my car!!!! It must have been many thousands of dollars of expense to them! No they did not charge me! My car is running beautifully and we will be going back to Ron's for all our automotive needs! Thank you to all the staff but a special thank you to Aaron and Andrew!!!

lita maffi on 12/26/2016

From the moment I called Ron's, I received professional and excellent customer service. Aaron is the rep I dealt with, and after my experience I felt compelled to write a review- especially being that when we receive such good care, we tend to forget to write about it. So, thank you Aaron for your patience with me and taking such good care of my vehicle through this process. Aaron was prompt, professional and made sure I was informed each step of the way. Ron's automotive even picked me up from Hertz rental car- when Hertz couldn't take me to Ron's (like they were suppose to!) I hope I never need you all again, but if I do, I certainly know who to call. Thank you everyone!

Lisa DiMercurio on 11/30/2016

My car is 10 yrs old and I've been very happy with the service at Ron's. They explain what the car needs so I can decide what I can afford based on my budget.

John R on 8/9/2016

If you have a Land Rover, take it elsewhere.

Jason Minor on 6/16/2016

I have brought my car twice to Rons for auto body work. Great customer service and they fixed my car in a timely manner. I am extremely happy with the service I received!

James Wiggins on 5/1/2016

Very friendly and professional. Did a great job and had my car ready sooner than quoted. Definitely will take my car back for future repairs.

Kristen Kraklow on 4/12/2016

I called in the morning and they were able to fit in my oil change before noon. Their pick-up service was especially convenient and as I was checking out, Kevin even remembered to ask about the job interview that I had scheduled 3 months ago. This personal touch as well as the excellent service made my day.

John Entwistle on 1/27/2016

It's nice to have a quality repair facility in the neighborhood. Their staff is polite and skilled. I have never had to take back my car for something that wasn't done right. Great place for quality work at a fair price.

Mary Berg on 11/30/2015

Fantastic place to take your car. Great service and friendly people.

Linda Masuda on 11/30/2015

I had a great experience with Ron's automotive.

Mary Paget on 11/30/2015

Awesome service and very professional

Katrina McKay on 11/30/2015

FANTASTIC customer service, very honest and all with a smile !

Mitch Bennett on 11/11/2015

I am very picky when it comes to letting anyone work on my cars. Ron's came in at a fair price and did outstanding work! Not only was the paint work great, the staff was very nice to deal with and got my car back to me very fast. Cheers Ron's!

John Morgan on 7/2/2015

When I walked in, I was amazed. Not like any shop I remember. It was clean, and full of new equipment. They are very service conscious, and they really want to make it right. I had a car at another big place in SE portland, and all they wanted to do was get the biggest insurance pay off they could, quality and service were not their thing. Ron's is different, check them out!

Sarah Vitort on 1/21/2015

I've visited Ron's for two different accidents this summer and both times, I was met with friendly, knowledgeable staff. James at the 1st street location has taken great care of me. I was informed about every step of the process and never felt like I was out of the loop on the progress of my vehicle. They have stepped in and offered advice, even inspected new cars I was considering buying. I trust Ron's with my car, and that is very important. My only complaint is that the cost is a bit high, but I would still recommend them to anyone due to their outstanding service.

Marty Offe on 10/11/2014

Ron's Automotive does excellent quality work at a reasonable price. I trust them to keep my 12 year old Subaru WRX running in top-notch condition. Ron's has been my mechanic for many years; their work has always fixed the problem. I like their warranty; 5 years on parts and 3 years on labor. I am confident that my vehicle will not leave me stranded because I regularly have my WRX serviced at Ron's. I highly recommend them!

Kevin Bechtel on 10/11/2014

First time in years that I have taken a car in for a repair. Ray made the experience great...out of town and was able to complete the entire repair over the phone. They picked up the truck communicated with me timely on the truck needs and were incredibly transparent on the repairs needed and suggested. Without a doubt I will use them again and be glad to recommend them in the future.

Jason Porter on 10/10/2014

I had a great experience when I went into Ron's Automotive for an auto body estimate after my wife hit a pole and dented my brand new beautiful truck. When checking in, Jessicca Johnson was very friendly, helpful and displayed great customer service skills.

Rusty Tracey on 9/5/2014

Ridiculously Overpriced I took in my 2001 VW Golf for a check engine light diagnostic and alignment because it was pulling to the right under acceleration and the airbag light was on. They charged 1.3 hours at $104.99 an hour to determine that the issue was intermittent. Not fixed, just intermittent. Then they charge $40 just to do an alignment check. Which it was already known that it needed. All said I wasted $200 to find out my car still needs fixed. They quoted me $1277 to install a left inner tie rod and the lower control arm bushings, and do an alignment. That's the price of a fair daily beater Honda. TWELVE HUNDRED DOLLARS for bushings, tie rod, and an alignment. I know the tie rod can be done in under thirty, because I did the right one right before I took it to get aligned. I ended up going to Hillside Imports in Beaverton. $430 for parts and labor, to do the tie rod, bushings and alignment in one day. What a rip off. $800 bucks difference in price, FOR WHAT? I cannot in good faith recommend them due to exorbitant pricing, and their shop rate, at $105 is about $15 to $20 more expensive than the average going rate.

Pasha Hashemi on 7/26/2014

I'm NO mechanic but I definitely know my car was having some issues. Ron's has been more than helpful on diagnosing problem and then letting me know all they had learned. I never felt obligated to cough up money, which was important to me because I was able to pick and choose what problems I would and would not like to address. I drive an '02 BMW and they knew a lot about repairing my German import, which eased my thoughts since I was hesitant to bring it into a non-specialist shop. I was relieved to know that there are high quality mechanics in Vancouver that give their honest, unbiased opinion. I truly appreciated the genuine customer service at Ron's, and felt as if I was just as in-control of the repair as they were. The welcoming Ron's Automotive team simply topped off such a positive experience. If you have a problem with your vehicle definitely bring it to Ron's first. Fair prices, great service, and even better results. Big thanks to the team at Ron's Automotive!

jan banks on 7/15/2014

Ive known Ron and his businesses for about 7 years now. I highly recommend for any auto repairs or auto body damage...very professional and competive pricing. Never have I seen an auto repair shop sooooo clean and organized either

Ken on 11/22/2013

Went to another auto store, they said they could schedule me in 3 1/2 days. Went to Ron's and they helped immediately. They found out what was wrong the first time. They billed for the problem correctly and I was sent home - same day.

Jason Moss on 8/4/2013

I had some body work done on my Ford Escape, and am very pleased with how it turned out. The paint color is a perfect match to the surrounding panels, and the painting quality looks good as far as I can tell. The repair took exactly long as they said it would, and exactly matched the estimate. They even polished out some scratches on another part of the vehicle, and fixed one of my fog lights while they were at it. I had a very good experience here, and plan on bringing my vehicle back for future work.

Julie Melton on 7/29/2013

I cannot recommend Ron's automotive - or at the very least if you go here be sure to get another estimate before getting any work done here! I was quoted nearly $3500 for a job that many other (quality) shops quoted about $2200. Well worth shopping around before you end up at Ron's overpaying.

m Anderson on 10/6/2012

They were there for me when I needed them, did not add on additional services or charges, and fixed a problem my dealer spent two days not fixing.

Miki Landis on 8/28/2012

I took my very high mileage Kia Spectra to Ron's for an oil change, and they gave me a list of suggested maintenance. I really appreciated that they ranked the importance of the maintenance I'd put off and explained why it was needed and what would be affected by ignoring it longer. They broke everything down pricewise so I could do things in manageable chunks, and gave me warning signs to look for that would make the service urgent. I've been very comfortable sending others to Ron's for good, honest service!

Richard McClure on 8/24/2012

I've worked with Ron's automotive for the past 4-5 years. The shop on 164th is excellent and the front desk is excellent. Having a 13yr old Honda with 175k miles, i'm running into the problems that are bound to occur. Ron's has taken care of me each time, fairly and on time. Problems have ranged from engine failures to a leaking sunroof, each has been solved to my satisfaction. Furthermore, my wife is comfortable taking her truck there, and has always been treated fairly.

Michael McLaughlin on 8/22/2012

Today, Wednesday August 22nd 2012, I had a brake service performed by Ron's Automotive Cascade park. The team of people there are great. I called and got same day service, got to see the used parts and an explanation of the damaged product. Now, I have new parts and a guarantee of performance. That's just what I wanted from Ron's. Great people from counter to shop.

Serena Wainwright on 8/7/2012

I would happily recommend Ron's Automotive to anyone looking for quality work done quickly and by people with professional and pleasant attitudes. Their knowledge of automobiles is impressive. The friendly staff goes out of their way to make you feel at home.

Lloyd Gallup on 7/19/2012

Initially, I was half expecting to be gouged over price and pressured for more services. Four years later, I have never been pressured to have anything fixed. The technicians and the front office guys are very competent and supply accurate detailed information to make service decisions on. I enjoy that Ron's is committed to not go over a quote without verbal approval from the customer. As some other people have noted, this isn't the cheapest place to bring your car, but it is a great value. The confidence I gain in the results is well worth it.

Melissa Sitmann on 1/23/2019

My Jeep broke down at the worst time, so I was faced with trying to figure out what moves to make. Thankfully Ron’s has 24 hour towing and was able to get my vehicle there and assess the situation. They called me with all the information that came about. I was not an easy customer, I went back and forth with almost all decisions I had to make, and all the while Aaron treated me nicely and with respect. I will def be returning to Ron’s for future services needed! Thank you!!

Rinda Shaw on 1/16/2019

Always satisfied with the service at Ron's Automotive. Honest and informative.

Nancy Gladwin on 1/15/2019

Our car was repaired in record time. We were told what to expect prior to the repair and the repair met our expectations. The staff customer service exceeded our expectations.

Raven Meyer on 1/11/2019

I have been enjoying taking my '96 Chevy Silverado to Ron's for a number of years. Aaron, Brittany and Marelenne at the front desk, are all good natured and helpful whatever the problem is. Marelenne, in collision/body helped us when our Toyota Avalon was rear-ended. The mechanics are top notch. My Silverado had ongoing problems with it's old air conditioner and after market parts for it's turn signals. The problems were with the parts from manufacturers. Everyone worked hard to find the right parts and get me and my truck back on the road smiling. Thanks y'all!!! See you again for the oil change soon!

Rebecca Fleming on 1/3/2019

Last summer I experienced a hole in my radiator and experienced such kindness and efficiency in replacing the radiator and fixing two other items that needed addressing. By the time I got there, my car was not driveable. All personnel at the 1st street office were extremely professional and made sure my car was back to me ASAP. One of their employees drove me home. My husband was out of town and they responded to my situation over and above the call of duty. A few weeks later, I had a minor car accident which involved some denting and replacement of a tail light on my vehicle. Again, I called on Ron's Automotive. This time I was sent to the Hazel Dell office. Again, the repair was fixed the very next day and my car looked as good as new. I received the same customer service and efficient results at a fair price on my car. I just referred some relatives who need collision repair on their vehicle and referred them to you. I would not hesitate to refer Ron's Automotive to anyone in need of professional, efficient ,fair pricing, and caring service. Thank you Rebecca Fleming

Jon Field on 12/30/2018

Too spendy

mike morris on 12/9/2018

These folks really don't have any idea what their doing. After getting a call telling us our ford explorer was finished being detailed it took them 30 minutes to bring the car around. What on earth was going on? I believe someone was driving it around town, or trying to do in 30 minutes what they had the entire day before to do. So lets list: 1: The front panel below the hood was as I had left it, bug splattered and dirty. 2: The front window was dirty! It's a front window, how hard was that??? 3: A sizeable and deep scuff mark (permanent) next to the gear shift where some kind of buffer was used. 4: A black scuff mark on the passenger side was incompletely buffed out (I finished it with my finger and a rag). 5: Very unpleasant scent packets were placed under the back seat floor mats. At this point I just gave up. This was meant to be something special for the wife, kind of spruce up her car. What a 400 dollar disaster. There were 2 window chips that were pointed out to me so why not fix those? I could have that done where I get my oil changed. I was hoping to get my F250 worked on there. I was hoping to find a place I could trust.

Marge Bare on 11/9/2018

Friendly and professional service - always appreciate Ron's to help with my car which I need for work, so it's critical. Thanks to Aaron and the rest of the Hazel Dell team.

Lori Erickson on 10/12/2018

The guys did a wonderful job fixing the bumper on my car. The communication was great and my car looks awesome!

Jason Vames on 8/24/2018

Took care of my car great! Thanks for your honest work

Josh Dearing on 8/21/2018

My daughters 2013 Prius was damaged by a curb bump the day before she needed to drive back to Pullman. I called McCords and they told me sorry we're too busy to help. Ron's got us in within 30 minutes, realigned it, and my daughter on the road in a few hours. I've also serviced my GMC Truck, and Mazda 6 here as well. Their customer service, quality, and fair prices are the best in town. Thank you Ron's Automotive!

Josh Hoffas on 4/11/2018

We took our 2006 Miata into Ron's in November after an accident. The repairs took almost 3 weeks longer than they said. When we went to pick up the car it was filthy, the leather seats had black stuff all over them. They car has 60,000 miles on it and is always garaged with no kids. Kept super clean. They immediately cleaned it. Then we noticed the car was missing a door sill protector and the handle that releases the top. Ron's said they would replace it, well they still haven't. It has been almost 5 months total and nothing has been done. We have gone in 4 separate times

Kate Macdonald on 1/14/2018

Not cheap, but very good.

Kara Griffin on 1/14/2018

Great, honest people who do fantastic work.

Jim C on 11/6/2017

Ron's has provided us many years of reliable auto service

Jessica Ledridge on 9/29/2017

Customer service was beyond EXCELENT!!! from the moment he accepted my accident repairs to the moment I got my car back (less than 2 weeks) very caring and compassionate about my needs with my car and how soon he could get it back to me. I called and they knew my number and always had good news from the moment the phone was answered!! I would recommend Ron’s a million times to a million people. Nothing makes an accident easier than knowing your car is in good hands! My car looked better than before when it was returned to me and for that I am very thankful!!!

Kseniya Topdjian on 9/29/2017

Honestly could not say enough good things about this place. First of, this location made space for my car when they already had a lot on their plate for the day when I accidentally scheduled my oil change appointment for the other location at Cascade Park(which apparently happens often to them?). Secondly, I loved the feedback I received about the health of my car and the recommendations via email for what I should be aware of with an additional follow up call to explain everything. Jon was very honest and never had I felt that he upselling more parts and services. He was sincere and actually spent the time to educate me when I had questions. I ended up asking for additional services afterwards and they completed everything within very reasonable time frame at a super reasonable cost. Additionally, they provide a shuttle if you live/work nearby to drop off/ pick you up when the car is ready. The only places I've seen this at are the auto dealers! Exceptional service and reasonable prices, cannot ask for more! You just made a long term customer!

Kenneth Lund on 9/26/2017

Outstanding service and quality. Ask for Steve!

Nate Puplis on 9/20/2017

I'm always so weary of shops. Have been screwed over so many times. Finally found a shop that is honest, timely and does phenominal work. Steve and his crew are a great team. Give these guys your business! Five stars.

Sarah Gorby on 8/8/2017

Great experience. First time experiencing an auto shop and was very happy with the outcome. Took care of me and my car looks and is running great. I will never go anywhere else and Steve is the man!!

Kesley Price on 5/10/2017

Jon was very helpful in determining what was wrong with my vehicle. He also ensured a had a ride from work both in the morning and someone was able to pick me up afterwards, making my schedule possible for my car to be serviced. Very professional. I especially appreciated the photos of each of my cars features indicating its needed state of repair.

Raven Meyer on 4/3/2017

Great service and people who know what they are doing.

robert skinner on 1/5/2017

Polite and fast. Car is running terrific. Thanks guys!!!

L C on 12/7/2016

Chose this place mainly because of the AAA rating. I'm not someone who sees sexism in everything, but I definitely felt like they tried to take advantage of me being a young female who is admittedly naive about cars. They found a leak in my radiator and only had a $908 solution for me (change everything). Even after learning from others about radiators they still tried to mislead me on things that were broken and on further questions the parts were actually fully functional but they still were suggesting full replacement. When I took the car to someone else they showed me the small leak and repaired it. Granted it not a 100% solution and it will break down over time, but it's also not a $908 solution. Would not go back.

Josh Dearing on 11/9/2016

Accurate, Honest, Fast. Great service, fair prices, I trust these guys, you can too.

Marcia Sparling on 10/1/2016

A great job every time

Sharon Simrin on 8/9/2016

We do not take our vehicle anywhere but Ron's Automotive. We have always been treated courteously by the employees. Their prices for service are competitive and the service is guaranteed. We have never had to take a vehicle back because something was not done correctly or missed. We sincerely recommend Ron's to everyone.

Leon Muffett on 7/27/2016

I was pleased with the interest and response to my inquiries, followed by prompt, courteous, and professional service on my family's vehicle. It is refreshing to find a business and business professionals where integrity and honesty are top priorities.

Kelly Ogilvie on 7/8/2016

Kelly was very helpful and professional. They got my car in quickly and took care of the repairs (clutch replacement) the next day. They also had a shuttle service pick me up when my car was ready! Really excellent service overall!

Lenna Gordon on 6/22/2016

Jon at the hazel dell location was amazing! Fit me in same day to take a look at a coolant light that was flashing on my dash and went above and beyond to find the problem. He even called the local VW dealership to let me know it was still a part under warranty so it's best to take it there. He then took care of my 40,000 mile inspection at a way lower price than the dealership quoted me! That being said... I will be bringing my husband's car in next and have told all my coworkers to do the same! Quality trustworthy service. Did nothing without calling me first...except surprised me.with a much cleaner car! Thanks!!

Jay Jung on 6/21/2016

Overall wonderful experience with a not so wonderful situation. My breaks were making some funny sounds, and I scheduled an appointment at the hazel dell location. They picked my mom up, couldn't figure out what was wrong, then picked me up later after work to find out what was wrong. Long story short, I found out it was just a minor issue and they didn't even charge me! This is true courtesy and professionalism. They definitely have my business when my breaks do eventually go!

Paul Haber on 4/21/2016

Faster and less expensive than I expected. Great crew, who understand customer service.

James McCall on 3/22/2016

My battery was not charging correctly while I was driving so I brought my truck in to Ron's for them to take a look assuming something was wrong with my alternator. Of course, after bringing it in the battery started charging fine! Ron's took 2 days trying to duplicate the issue but were unable to do so. Because they were unable to find the issue, there was no charge for the tests they ran and just advised me to bring it in if it starts happening again. They have integrity and didn't "find" an issue just to charge me for it, they have earned themselves a customer the next time I have an issue with my vehicles.

Jackie Bailey on 12/1/2015

Great customer service and very professional

Mary Berg on 11/30/2015

Great experience. Very knowledgeable staff especially Jon Port.

Linda Masuda on 11/30/2015

What a wonderful place to bring your car. Friendly and Fast

Mary Paget on 11/30/2015

Jon is very professional and honest.

Katrina McKay on 11/30/2015

John was OUSTANDING ! Very sincere and honest. Answered all our questions and concerns and was very insightful. Definitely recommending John !

kevin campbell on 10/2/2015

i have been coming to Ron's auto for over 15 years, one thing i have noticed is that they do not look for other problems with the car other than the issue that you bought the car in for, if you are having brake work done they don't call back saying you need your spark plugs changed. on a couple occasions they sudjested i take the car to a dealer or to a specialist for that car due to a warranty or recall. i feel they are honest and that is the most important thing. when you know a honest and good mechanic, keep with them.

nikki Standing on 10/1/2015

My experience taking my car to Ron's Automotive in Hazel Dell was top notch. They provided shuttle back and forth and had my car done the same day. Their quote was to the penny, they were friendly, professional and make the whole experience easy and pleasant. I would recommend them to anyone needing auto repair in a heartbeat. Thanks to Ron's crew!

Lou B on 6/5/2015

Do not take car here. Ron's does not accept checks, but they don't tell you until you are ready to pay. This information is not posted and the owner is too busy to return a telephone call. Even though I was a customer since 2009 with the same car at the same address my corporate check from local bank wasn't good enough and they did not care that I was inconvenienced.

Kelly Tour on 1/21/2015

Ron's is always my first stop for auto repairs. They provide fast courteous service at a good price.

Randy Holland on 10/30/2014

Love Ron's Automotive! Always helpful and friendly. Recently, I thought I had a broken door lock on my Honda Fit. I took it to Dick Hannah Honda's Service Department and they told me it could not be fixed and needed replacement. They said the cost would be $400. They offered no other help. But, Jon at Ron's Hazel Dell said, "Bring your car by and we'll take a look." Ten minutes later, a quick spray of door lock lubricant, and my door lock is fixed! They charged me nothing. However, in time, the door lock will need to be replaced. Jon wrote up an estimate and Ron's cost for a full replacement was much lower than the dealership. Bottom line, with all our families autos, we will continue to use Ron's Auto for auto repair and auto body. They're always honest, friendly, and provide exceptional automotive customer service!

Pasha Hashemi on 7/26/2014

Having been to Ron's Automotive in Cascade Park too, I looked to the Hazel Dell location to get more work done... and trust me, I wasn't let down! Ron's has been more than helpful on diagnosing problem and then letting me know all they had learned. I never felt obligated to cough up money, which was important to me because I was able to pick and choose what problems I would and would not like to address. I drive an '02 BMW and they knew a lot about repairing my German import, which eased my thoughts since I was hesitant to bring it into a non-specialist shop. I was relieved to know that there are high quality mechanics in Vancouver that give their honest, unbiased opinion. I truly appreciated the genuine customer service at Ron's, and felt as if I was just as in-control of the repair as they were. The welcoming Ron's Automotive team simply topped off such a positive experience. If you have a problem with your vehicle definitely bring it to Ron's first. Fair prices, great service, and even better results. Big thanks to the team at Ron's Automotive... if the service is needed, I'll be back again!

Mark Mcclean on 6/26/2014

I have been using Ron's for both of our cars for 4 years now. It is nice to find someone that helps us manage the expense of keeping our cars on the road by helping us prioritize the repairs needed so that we can spread the expense out over time.

Rory R on 2/9/2019

They fixed an issue that my local shop in Washougal apparently did not have the expertise to diagnose and do. Light relay control. I no longer have confidence in the local shop as other suggested service we not performed, nor was I told they should be done. I had used the other shop for over 20 years.

R K on 2/12/2019

I had my motor replaced in my Scion Tc recently and at first my experience wasn’t the best.. I spoke with the Shop Manager named Aaron and was absolutely wowed by his level of customer service. I gotta be honest, I wasn’t the most pleasant customer at times but he never lost his cool and was nothing but professional! Kudos to you Aaron! I’d go back there again & highly recommend this shop to everyone else.

Lee Foster on 2/15/2019

Always great service. Reasonable prices and quick service. Been going here for several years. Always reliable.

Print Mage on 2/15/2019

Super happy with Aaron. Major respect. Had them do work on my Acura and soon my Pontiac from the moment I walked in until minutes ago when I picked up my car Aaron has been honest, open and fast. They just got customers for life.

Jeremy Stout on 2/19/2019

THis place has high grade service! ...and I come from a family of mechanics.

Kristy Regas on 3/1/2019

Ive been going to Rons for awhile. Always get excellent customer service and they explain everythinng first. Only place ill take my cars too.

Pamela Luke on 4/1/2019

I have been bringing my cars to Ron's Automotive since moving to the Vancouver area 10 years ago. We purchased a used car that was assessed by a Ron's Auto. mechanic and who recommended the purchase in 2013. The car has continued to run reliably without any major problems. Ray has always called with a diagnosis and recommendations so I am included in the decisions of how to proceed. He provides sound advice, considering priority and immediacy of the work recommendations along with my financial concerns. Also, they "test drive" to confirm that the work has resolved the problem. I have and will continue to recommend them. ~p. okubo

Rachel Yancey on 4/3/2019

Got in a car accident and my car was done for. These people made me feel so much better and I knew I was in good hands

Jacob Nierenberg on 5/8/2019

We have an older Camry which occasionally has things that get broken due to age. We always bring the car into Ron's and they are very good at diagnosing the problem, as well as letting us know what really needs to be fixed. They are reliable and dependable and get the repairs done in a timely manner.

Mangomuncher96 on 5/9/2019

I consistently have wonderful experiences going here to have my vehicle serviced by technicians I know I can trust. I have no doubts or concerns in mind whenever I am going here and I am always satisfied with the work that your technicians do for my vehicle. I feel as though they are here to make sure people are actually being safe on the road, rather than just looking for the paycheck like most other auto shops will do. Thank you for your business!

mike smith on 5/13/2019

Always a great job!

JD Rossetti on 5/20/2019

Great service.

Ken Willmon on 6/7/2019

Highly recommend Ron's! Honest and good service!

Lori Cano on 6/11/2019

Ron’s Automotive always takes great care of our vehicles! Great customer service and friendly! They get you in and out quick! Highly recommended!

Martin Gilton on 6/21/2019

Andrew and Aaron are always very knowledgeable and fair with us. We never feel pressure to do something if it is not a real issue. Great people great service, competitive prices. Go check them out.

Robert Edstedt on 6/23/2019

They take very good care of your car. Highly skilled mechanics.

SHell Jones on 7/2/2019

Rons worked closely with me to coordinate the care of my car. We didn’t figure it out but they tried. Very helpful.

Naethaniel Lile on 7/22/2019

Very nice place. The crew is great. Work is decent! Financial options are available which make this 4 stars! Thanks guys!

redbone fabrication on 7/31/2019

Good fast service

Melinda Lee on 8/9/2019

The staff at Ron’s Automotive went out of their way today to help me retrieve my daughter’s cell phone that had fallen into the back hatch of my car. It was not visible from the outside and, not being a car expert, I was at a loss. A 15 minute stop at Ron’s and they had me on my way with no damage to either my car or the phone. I really appreciate the time they took to help me. I will definitely head to Ron’s if I need any additional body work done.

sarah miller on 8/13/2019

Ron’s automotive exceeded my expectations of not only quality care but also went above and beyond to find the issue with my car and get me back on the road quickly. They worked with me every step of the way from giving me options and possible issues related to my explanation over the phone, to diagnosing the problem and giving financing options. They happily and courteously answered all my questions throughout the many phone calls I made. I do not think I will ever take my vehicles anywhere else! I am so happy not only with their repair services but there customer service as well!

Kirk Tyner on 8/15/2019

Radiator on my 2000 Xterra SE 3.3 cracked and needed replacing as well as the oil pan. Had it towed to Ron’s on a Sunday. Went in on Monday to hand them the keys. Issue was diagnosed in a few hours. Parts took only a day to come in and the vehicle was serviced and ready for pick up at 8:15am Thursday. This is the 3rd time I have used Ron’s and they have yet to fail to provide quality service. I will continue to use Ron’s for future vehicle services.

Joann Vaile on 9/13/2019

Thank you to all of the staff for exceptional customer service. I especially want to thank the mechanics whom fixed my car and to Adam and Kenny who made sure I was able to get home and be taken back to work. Those two men were very kind, and courteous. Also the manager Aaron is very efficient and made sure my car was taken care of without delay. This was so important to me because I do not have any other source of transportation.

Michelle Jones on 9/13/2019

Great customer service!

Kyle Kunze on 9/21/2019

Helpful staff!

Linda Rutledge on 10/2/2019

We started taking our vehicles to Ron's over a decade ago due to their convenient location. We continued because of their exceptional customer service and fair, dependable, and thorough service work. Over the years, we've had quick service turnaround for routine service visits and complex, unexpected repairs alike. All received the same courteous service that was respectful of time and expense. Ron's personal commitment to honesty and integrity are a part of this organization from top to bottom. His vision shows in the work of every team member.

John Mobley on 10/7/2019

Only had some basic exhaust work done, but they were reasonably priced and provided great service.

Sal Tramaglini on 10/9/2019

Schedule service, everything done as expected at a fair price, as good as it gets.

Joseph Knight on 10/19/2019

Tiffany was absolutely amazing. She was so kind and sweet the entire ride back to my house and was very attentive. great job Tiffany! And great job Rons automotive!

Minor Meador on 11/5/2019

Great work .

Neal Coppola on 11/8/2019

I am giving two stars because I should have asked how much an alignment was prior to even making the trip. I made an appointment to have an alignment done on a 2003 Jeep Wranlger and was told that I needed to pay $39.95 for them to determine if it needs an alignment. I knew it needed an alignment due to my new tires not wearing evenly. I left my car there for a couple of hours and was called to tell me that it does need an alignment (I knew that) and that it would be nearly $300. That is absurd. When I voiced my opinion that was an outrageous price for an alignment, I was told that "some of the components are difficult to get to". Uhm, no they're not. Needless to say, I declined the work and had to pay the $39.95+ tax to have someone tell me something that I already knew. Lesson - if you know what you're looking to have done, get it quoted beforehand and shop the price.

Lucy Stanley on 11/11/2019

Convenient location. Great customer service. Friendly managers. Definitely would come back for car maintenance service. I like how convenient it is Ron automotive have car service to pick you up from home or vice versa. Thumbs up! Definitely would recommend to friends and family members.

Jennifer Lowdermilk on 11/11/2019

We had a great experience with Aaron at Ron's Automotive. Although we did not end up doing the repair work (we decided to sell the vehicle in as-is condition), the team at Ron's Automotive were fantastic every step of the way. When we do need work done on a vehicle in the future, they have earned a customer for life!

Reggie Anderson on 11/15/2019

I have been taking my cars to Ron's Automotive for several years now for regular maintenance and repairs and they have been awesome! They provide great service and are extremely thorough.

Katherine Stager on 11/19/2019

Great service, detailed reports of automobile health was included with the initial diagnostics, and the car was repaired quickly.

loughrider on 12/5/2019

Was new to area, hadnt found MY mechanic yet. These are the guys! They took care of my fleet 100% Awesome quality, service, communication and expediency. Will def be coming back in the future.

Robert Trevitts on 12/12/2019

I don.t know my Car is still in there SHOP...I WILL LET YOU KNOW LATER...

Patrice Tsague on 1/11/2020

Great customer service

Jason Hurst on 1/16/2020

Everyone I talked to was extremely nice. I really appreciated the amount of communication. I went in to identify an oil leak in an old SUV. They found the obvious one and then took the time to find another. It took a couple days because my SUV is old and they had to order parts (they actually fabricated a couple minor parts that weren't made any longer). During the process they kept me very well informed about what was happening and why it was happening, even took the time to explain where the leaks were coming from. I felt the price was well worth the service and work performed. I'll definitely be going back when something else pops up!

Lee Walkowski on 2/1/2020

Took my car in due to not running properly. They diagnosed the problem and was upfront with all costs associated in the repair. Also had recommendations for other services that my car will need. Very happy with service and would recommend to all my friends.

Pdx Gal on 2/6/2020

Very customer service oriented! They replaced my alternator and even tried to save me money by calling my previous autoshop to see if it was still under warranty, since I only had it replaced 3 years ago. Unfortunately it was no longer under warranty. Previous autoshop only offered a 2 year warranty. Ron's Automotive offers a 5 year or 50,000 mile warranty on parts and a 3 year or 36,000 mile warranty on labor. I also get 2 years of roadside assistance. Win win in my eyes!

John Scheidt on 2/18/2020

Outstanding and professional. Nobody likes having to take their vehicle to the shop for repairs. Ron's gave me confidence that they know what they are doing, didn't do more than needed done, and left my truck looking great. Thank you for all the help and attention to detail.

Robert Trevitts on 2/22/2020

I went there because my 2018 Cadi was not holding a charge and i told them i thought it was the Battery and they were thinking that it was a short that was draining my battery so we decided to fully charge the battery and overnight and put it on there machine and see if it was a short...The next morning they called and said that the machine says its got a short...But the battery is located in the trunk and they laid there machine on the carpet and got a bad reading and I WAS RIGHT IT WAS THE BATTERY SO THEY REPLACED THE BATTERY WITH A 36 MONTH BATTERY AND CHARGED ME $450... I THOUGHT THAT WAS REALLY COSTLY FOR REPLACING THE BATTERY WITH A 36 MONTH BATTERY I SHOULD NOT BE CHARGED FOR AND WORK THAT THEY MIGHT HAVE DONE BECAUSE OF THERE MISTAKE OF LAYING THERE MACHINE ON THE CARPET AND GOT A BAD READING AND I TOLD THEM IT WAS THE BATTERY...SO ALL IN ALL I PAYED $450 FOR A 36 MONTH BATTERY...I DON.T KNOW BUT I.V NEVER HEARD OF A 36 MONTH BATTERY REPLACEMENT THAT COST $450...Not so HAPPY CAMPER...

Mr Cato on 2/24/2020

Very fast professional repair.

Jill Oster on 3/5/2020

Fast, thorough work. Will definitely be back when I need anything else done. Thanks guys

Janet Hanson on 3/9/2020

We are new to the area and are so grateful to have found Ron's in our neighborhood. They were able to get us in the next day and provided a clear fast quote in our email with no pressure but plenty of explanation where we asked for it. We feel confident in the work completed on our vehicle and will be returning to Ron's for future automotive needs without hesitation.

James Munson on 10/26/2019

Recently had my 2015 black Chevy Silverado repaired at Rons Automotive. Their staff is great and easy to work with. They did a awesome job repairing my truck from a hit and run. Thank you all at Ron’s for your quality work. Highly recommend!

Jeff Campbell on 10/1/2019

Businesses that put the customer first are the best! Ron's is very professional and helpful. My car needed some body work after an accident and I'm glad I went to Ron's first. They talked me through the whole process and explained what the insurance company was going to do and what to tell them to make sure that the job was done right. Great communication. When they encountered unexpected issues they let me know immediately that the repair would take longer than they first thought. No surprises. They did everything and did it right. They even found a tiny chip in the tail light that I didn't notice and replaced that too! The car looks like it was never in the accident. Thank you to everyone at Ron's!

Jim Fenske on 6/25/2019

There is a customer service book titled “Becoming A Category Of One”. Ron’s has that down. Their very courteous staff treat you like you are a priority. Clarity was my customer care rep. She kept me informed of the repair status, and went over all repairs with me when I picked up the vehicle. I knew what they were going to do and then what they did. The final bill matched up with the estimate. I can definitely recommend Ron’s. Jim Fenske.

Jaime Bertran on 6/18/2019

After searching the Vancouver area for who had the most up to date technology, great reviews and quick service, we chose Ron's. The staff was really friendly, helpful, and even though they were busy gave us a quick estimate within the hour. The car came back good as new, using Ford parts and we could not be happier. They really are a top notch facility.

pvandatt on 6/3/2019

Absolutely loved the experience we had at Rons Automotive. They repaired a substantial deep scratch on my wife's brand new car. It was a very easy process with them handling all the communication with my insurance company. They did a FANTASTIC job with the repair. The car looks brand new off the lot again. Thank you to the wonderful team in Hazel Dell for the great work!

John Stach on 4/11/2019

I have had my cars repaired multiple times at Ron's - and it has always been a good experience. They work with me on how I'd like the repair work done, they work diligently to accommodate the needs of my insurance company so that everything runs smoothly, and they are very responsive about getting back to me about questions and repair times. My latest car ended up being totaled by my insurance - but Ron's staff knew that my wife and I liked the car and considered a variety of repair options to keep the cost within the limits. I have also used them for small cosmetic items and I have always been very satisfied with their quotes and their excellent work. I have no complaints and would recommend them to anyone for large or small repairs.

Margaret Bobbe on 2/2/2019

Ron's Automotive treated me so well the whole time I was awaiting my car to be fixed (most of the wait time came from the insurance company dragging their feet... what a surprise! Not!) They contacted me at least once a week to let me know what the status of the claim was and how long it might be before my car would be ready. Anytime I had a question they answered it quickly and professionally. All of the employees that I dealt with were professional, courteous and caring. I highly recommend Ron's Automotive Collision.

Kenneth Lund on 9/26/2017

Great quality, great service, and product was as good as new! Ask for Steve.

Robert Lanzarotta on 10/5/2015

My cars front bumper was high centered on a car stop. To move forward or back would have destroyed the bumper which in fact was the whole lower front of a sports car. I had a call into the emergency services for my vehicle manufacturer with little results. I called Ron's to see what they thought and they immediately sent out two gentlemen to take a look. They had me put the car in neutral and proceeded to lift the car, by hand, and rolled it off of the car stop. They would not let me pay them anything and stated that had I move the car, it would have been a approximately a $3000 repair for my make and model. This was service beyond the call of duty because they are not a towing company who deals with this sort of problem. Thank you Ron's. You made my day.

Michelle W on 11/4/2014

All around experience was at least 5 stars, from start to finish Ron's kept me informed of the process and made fixing my vehicle painless. I would recommend them to everybody I know.

Jessicca Porter on 7/27/2014

Great service and paint match! They advised me that the Silver bumper might be hard to match on my Rav 4. I appreciated the warning but it turned out really nice.

Michael Workman, MD on 7/27/2014

I brought in my Mercedes for touch up and I was extremely pleased with the outcome. Pat kept me informed throughout the entire process and the final product demonstrates their expertise. I would recommend them to anyone!

Ronald Hostetler on 5/5/2020

Professional, knowledgeable, estimate of parts, labor and service length required were accurate. Their record of previous diagnostic appointment 13-months earlier was referenced quickly to do estimate! Excellent people skills and business systems.

Sonya McKinney on 4/23/2020

I was very impressed with the service, the professionalism and the turnaround time and most of all the value that I received. I thought the pricing was extremely fair to fix my oil leak and I will definitely bring my car back. I’m very very pleased

Kim Kennedy on 3/27/2020

Ron's has helped me with my car repair and most of our contact has been by phone because of my work schedule. I will return to Ron's in the future for my automotive work.

Ryota Abe on 3/27/2020

I had some work done on my SUV, and these guys were very professional and I got what I needed done for a great price. They offer complimentary shuttle service as well. I will be going back again in the future.

Patricia Horan on 5/13/2020

As always, service and professionalism are top-notch at Ron’s. Customers are treated with courtesy, work is finished on time, and is top quality. My car was ready when promised and was returned after everything inside had been wiped down with anti-virus wipes. This was an added bonus due to the current situation.

Marc Monge on 5/7/2020

Brought my 2017 WRX in for abnormal tire wear (possible suspension issue). It was recommended that I do a factory inspection (bumper to bumper) and they said they would pay special attention to the driver front where the abnormal wear was occurring. They had the car for about 24 hours and sent me an email with a link to the inspection. The inspection covered things like oil changes, air filters, etc. It was determined that I just needed an alignment and some filters replaced. I set up and appointment to have the alignment done and took the car over to O'Reillys to get the dirty filters replaced. On my way out the car almost didn't start. Went back in and had O'Reillys check the battery and alternator. Turns out the battery was dead and I needed to replace it. Going back to Ron's 'inspection' and they said the battery was Green (good, no need to replace). This leaves serious doubts as to the validity of the overall inspection. I canceled the appointment and chose to take the car to a dedicated alignment shop. While they were courteous and apologized there was no effort to make concessions and I was charged the full $109 'inspection fee'. Be cautious when dealing with these guys. ::UPDATE:: 5/7/20 - I was contacted by the regional manager about this incident today. He apologized for the errors and offered me a full refund for the inspection.. Perhaps this was an isolated indecent and to be fair things are quite difficult with the COVID epidemic. I appreciate the effort they made to make things right.

JL JL on 5/20/2020

Needed my car running after sitting for awhile. They took care of it for me quickly and I felt it was fair and honest. They called me every step and explained what was going on and my choices. Thanks for your help.

Jared Morris on 5/22/2020

First time working with Ron's Automotive. A little different with covid going on so there was not as much person to person interaction. They were able to get my truck in and worked on in a timely manner and did a great job replacing a rear pinion seal. Friendly service and a fair price.

Shirley Werner on 6/12/2020

As usual, Ron's Automotive is my go to place for all of my car needs. I've been going to Ron's since I moved to Vancouver 7 years ago and they never disappoint. The staff is friendly, Ray is the best Service Manager's I've ever worked with. I've recommended Ron's to other people and will continue to do so.

Kelsey H on 6/19/2020

Ron’s Automotive in Hazel Dell has been so fantastic! They make sure all your questions are answered and you know what is being done on your vehicle. They really work with you and are so friendly! I definitely recommend!

Laura Black on 6/23/2020

My Honda ridgeline is my daily driver so invaluable as I have to work during the pandemic. Rons auto gave me a good quote for the work needed on my 2008, answered all my questions, made the neccessary repairs, returning it to me on time and in a sanitized environment. I have been driving on their work for the last few weeks; so I waited to post this review, everything is going right! Ladies if you are handling your car repairs by yourself, I recommend this business, fair pricing, honest descriptions and work. I was recommended to this shop from another satisfied customer, one of my co-workers. I will come back when something else needs work.

Michelle Maniez on 6/24/2020

Have been a customer of Ron's since I moved to the area 5 years ago. Consistently great service, trustworthy advice and care, excellent staff and high value! I definitely recommend their services.

June Bug on 7/28/2020

I’ve found my new auto repair shop! The staff are very friendly and polite. Unfortunately they couldn’t save my VW but I appreciate their no nonsense approach to getting things done.

Rich LeBlanc on 8/12/2020

This was my first time ever using Ron's Automotive and if I ever have the need for body work on my family vehicles in the future, this is the place I'll be taking them. Marelene was very polite and professional, on target with the estimate and turned the finished truck around in just 2.5 days and the work is perfect. It was obvious (and expected I guess) that my truck had been washed but then came the big surprise...they completely detailed the inside which was AWESOME! Thank you Ron's!